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Enigmatic Hotel Experience

4.0 star property
4-star spa hotel near Puerto Cancun Marina Town Center

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Photo gallery for Enigmatic Hotel Experience

Outdoor pool
Signature Double Room | 1 bedroom, individually decorated, bed sheets
Deluxe Room | 1 bedroom, individually decorated, bed sheets
Coffee shop
Sundeck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
14 Calle Mero, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪6 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Place, Plaza Las Americas
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, individually decorated, bed sheets

Standard Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, individually decorated, bed sheets

Deluxe Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room

Signature Double Room | 1 bedroom, individually decorated, bed sheets

Signature Double Room

  • 484 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Cancun

Heart of Cancun.At this Downtown Cancun hotel, you'll be steps from Benito Juarez Municipal Building and within a 15-minute walk of Ceviche Square. Also, Las Palapas Park is within half a mile (1 km) and Mercado 23 is within 2 miles (3 km).

What's nearby

  • Benito Juarez Municipal Building - 3 min walk - 0.2 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Plaza 28 - 16 min walk - 0.9 miles
  • Plaza Las Americas - 2 min drive - 1.1 miles
  • Puerto Cancun Marina Town Center - 3 min drive - 1.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪The Healthy Place - ‬2 min walk
  • ‪El Socio Naiz - ‬1 min walk
  • ‪Zereno Cafe - ‬2 min walk
  • ‪Amarula - ‬4 min walk
  • ‪WANI - ‬4 min walk

About this property

Enigmatic Hotel Experience

4-star spa hotel near Puerto Cancun Marina Town Center
Enigmatic Hotel Experience offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, barbecue grills, and tour/ticket assistance are also featured at Enigmatic Hotel Experience.

This 4-star Cancun hotel is smoke free.

  • 13 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Enigmatic Hotel Experience offers 13 air-conditioned accommodations with complimentary bottled water. Each accommodation is individually decorated. Bathrooms include showers. Housekeeping is provided daily.
Nativa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is open daily.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 1000 per stay
  • Service fee: USD 2 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 12.5 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Enigmatic Experience Cancun
Enigmatic Hotel Experience Hotel
Enigmatic Hotel Experience Cancun
Enigmatic Hotel Experience Hotel Cancun

Frequently asked questions

How close is Enigmatic Hotel Experience to the airport?

Enigmatic Hotel Experience is 11.6 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Enigmatic Hotel Experience have an airport shuttle?

Airport shuttle services are not available at Enigmatic Hotel Experience.

How close is Enigmatic Hotel Experience to the beach?

This hotel is 3.5 mi (10-min drive) from Playa Tortugas and 4.8 mi (8-min drive) from Langosta Beach. Don't forget your sunscreen!

Does Enigmatic Hotel Experience offer free breakfast?

Free breakfast isn’t provided at Enigmatic Hotel Experience, but local cuisine breakfast is offered for a fee of USD 12.5 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Enigmatic Hotel Experience?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are nearby.

What time is check-in at Enigmatic Hotel Experience?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Enigmatic Hotel Experience?

Free parking is not available at this hotel.

Does Enigmatic Hotel Experience have a pool?

Enigmatic Hotel Experience features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Enigmatic Hotel Experience have a restaurant?

Yes, there is a restaurant on site.

Does Enigmatic Hotel Experience have a spa?

Pamper yourself with a day at Nativa, where you can enjoy deep-tissue massages.

How close is Enigmatic Hotel Experience to downtown Cancun?

Enigmatic Hotel Experience is 1.8 mi away from Cancun.