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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Cancun Golf Course

Choose dates to view prices

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Exterior
Exterior
Preferred Club Corner Suite Ocean View King | Living room | 48-inch flat-screen TV with cable channels, Smart TV, Netflix
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • On private beach

Explore the area

View in a map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Place, Ultramar Ferry Puerto Juárez
    ‪13 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪5 min drive‬
  • Place, Plaza Las Americas
    ‪13 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Ocean View King

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • 479 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View 2 Queens

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Ocean View 2 Queens

9.6 out of 10
Exceptional
(15 reviews)
  • 479 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Golf and Ocean View King

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Golf and Ocean View King

9.6 out of 10
Exceptional
(11 reviews)
  • 479 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View 2 Queens

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Golf and Ocean View 2 Queens

8.8 out of 10
Excellent
(9 reviews)
  • 479 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite Ocean View

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Family Suite Ocean View

9.2 out of 10
Wonderful
(15 reviews)
  • 958 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • 479 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View 2 Queens

1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Deluxe Ocean View 2 Queens

8.6 out of 10
Excellent
(7 reviews)
  • 479 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King | 1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Deluxe Ocean View Plunge Pool King

8.4 out of 10
Very good
(5 reviews)
  • 517 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

7.4 out of 10
Good
(3 reviews)
  • 534 sq ft
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Corner Suite Ocean View King

Preferred Club Corner Suite Ocean View King | Living room | 48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Corner Suite Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • 747 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Deluxe Family Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 958 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Honeymoon Suite Ocean View King

Preferred Club Honeymoon Suite Ocean View King | View from room

Preferred Club Honeymoon Suite Ocean View King

8.8 out of 10
Excellent
(6 reviews)
  • 605 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • 1206 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

1 bedroom, premium bedding, down comforters, Select Comfort beds

Deluxe Family Suite Golf and Ocean View

  • 958 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

1 bedroom, premium bedding, down comforters, Select Comfort beds

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 1033 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • 1685 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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About the neighborhood

Cancun

On the beach.Your stay at this Puerto Juarez property places you within 3 miles (5 km) of Puerto Cancun Golf Course and Puerto Cancun Marina Town Center. Plaza Las Americas and El Meco Archaeological Site are also within 3 miles (5 km).

What's nearby

  • Ultramar Ferry Puerto Juárez - 13 min walk - 0.7 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 1.8 miles
  • Plaza Las Americas - 13 min drive - 2.9 miles
  • Playa Tortugas - 13 min drive - 4.2 miles
  • La Isla Shopping Mall - 38 min drive - 10.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬1 min walk
  • ‪Barracuda - ‬2 min drive
  • ‪Portofino - ‬1 min walk
  • ‪La Plaza - ‬2 min drive
  • ‪Puerto Santo - ‬6 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5-star beachfront property near Puerto Cancun Golf Course
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • 8428 sq ft of conference space
  • 783 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor pickleball court
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Stereo
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (77 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

How close is Dreams Vista Cancun Golf & Spa Resort - All Inclusive to the airport?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is 12.8 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Dreams Vista Cancun Golf & Spa Resort - All Inclusive on Dec 1, 2025 start from $409.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

How close is Dreams Vista Cancun Golf & Spa Resort - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive offer free breakfast?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (9-min drive) are nearby.

What time is check-in at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

This property offers free valet parking.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like local and international cuisine and ocean views.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a spa?

This property doesn't have a spa, but it does offer body scrubs, hydrotherapy, and body wraps.

How close is Dreams Vista Cancun Golf & Spa Resort - All Inclusive to downtown Cancun?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is 3 mi away from Cancun.

Reviews

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

8.4

Very Good

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

Reviews

8/10 Good

Greter

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great at the Mexican restaurant. The buffet need to improve. Not a variety and it’s small. It’s impossible to schedule a restaurant reservation. Room service is great. I recommend this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The food was great. Lots of authentic Mexican and many options for picky eaters.
Stayed 7 nights in Jul 2025

8/10 Good

abolhassan allahdoust

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

YUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Huan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and Nice service from Dream Vista! However, the Preferred Club isn’t much special since it was not that much set apart from regular and if it is it is not worth the hype
Stayed 2 nights in Jul 2025

10/10 Excellent

Jason

Stayed 4 nights in Jul 2025

6/10 Okay

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Resort was clean staff was friendly. Not enough restaurants or staff at pool to accommodate guests.
Stayed 2 nights in Jul 2025

4/10 Poor

Seth James

Traveled with family
Liked: Cleanliness, property conditions & facilities
Preferred club not worth it at all. Check in was slower then the normal check in. Could not even give us 2 room keys. Told us we needed to walk to front desk to get them instead of them getting them for us. Tried to just sell us time share in the preferred check in. Rooms were not ready on time. Had to wait an hour after check in time to come back to check into second room for our kids. Spa was excellent had couples massage and daughter had a facial done. Very pleased with staff in spa. Could not get reservations for the restaurants besides 1 night unless you got on app right at midnight to reserve. Buffet ended up being the meal most nights. We got tired of Buffett food and left resort twice to just eat different food. My wife and I have stayed at many Secrets resorts without kids and have always been pleased with staff and resort besides a few hiccups. I would recommend a different Dreams resort for kid friendly environment.
Stayed 5 nights in Jul 2025

8/10 Good

Kimberly

Stayed 1 night in Jul 2025

10/10 Excellent

Ruth Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 4 nights in Jul 2025

10/10 Excellent

Norma Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is kept clean. Perfect resort to relax and balance in relaxed fun activities. They provide daily schedule of activities available throughout the resort
Stayed 5 nights in Jul 2025

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was ok. There was a great restaurant and that was an Asian restaurant, all vip restaurants you couldn't even get into they were always booked all the enclosed restaurants were very hot and lacked ceiling fans the staff everywhere was very nice professional and accommodating the resort was very very clean the water in the bathroom could have been hotter it was always room temperature the room ac was excellent.
Stayed 3 nights in Jul 2025

6/10 Okay

Juana

Traveled with family
Liked: Cleanliness, amenities
The room was nice and spacious. Plunge pool was nice. The "Preferred" club is meant for adults only, not family friendly. The food was below average overall. Lucrecia and Portofino restaurants were a bright spot. Vista Prime was disappointing. The app is confusing and way too restricting for all inclusive. Room service was very restricted. We had two rooms for 5 people and room service limit to 6 items where coffee counts as an item...if there is to be a limit then it should be per person. The pool was nice and the margaritas were great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bernardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, liked all inclusive.
Stayed 5 nights in Jul 2025

4/10 Poor

Paola, silver spring

This was a hard miss for us. It says 5 star, but we would rate it a 3 star. First off, the way that the hotel is set up is odd. It’s extremely windy once you hit the bottom of the elevator by the kids area and I had vertigo bc of it. Staff is friendly all around except the front desk, they just seem to not want to do the work if it requires you to do it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Eddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, everyone were super nice
Stayed 5 nights in Jul 2025

10/10 Excellent

Blanca Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcelo E Herrera, CDMX, Coyoacan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are very nice, comfortable, the maintenance is excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristo Antonio Ramirez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing. Definitely will be back!
Rooftop Pool
Stayed 4 nights in Jul 2025

8/10 Good

Manveen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very good and clean. The staff and service is excellent too. Their is some dirty muddy standing water at the back of the hotel (not connected) that looks very bad and spoils the hotel’s beauty. The food is good at some restaurants and average in others so they definitely need to improve in that area. Lot of options so you will end up finding something you like. The beach was small and not clean- so couldn’t enjoy that but we enjoyed our plunge pool in the room, the infinity pool, kids pool and water park. Love the spa and massage!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Suwat

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were cery accomodating. Prior to arriving I was with constant communication with them fulfilling my request for a special celebration and they made it happened! Lots of restaurant to choose from! It was a really great experience with them especially when you have kids
Stayed 5 nights in Jun 2025

10/10 Excellent

JAMAICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeffrey Daniel

Stayed 3 nights in Jun 2025