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4.0 out of 5

"Beyond great with the service. Pool staff Martine and Erica are beyond fantastic. Alejandro in the spa was wonderful and Juan is the Mexican restauran ... " More

By a verified traveler on Sat 16 Apr 2022

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Hotel Description

4.5-star beachfront resort near Puerto Cancun Golf Course

On the beach

You'll find Puerto Cancun Golf Course and Puerto Cancun Marina Town Center within 3 miles (5 km) of this resort. Plaza Las Americas and El Meco Archaeological Site are also within 3 miles (5 km).

All-inclusive

This smoke-free resort features a private beach, free water park access, and a full-service spa. Relax with beach cabanas and sun loungers, and cool off with a drink at the beachside bar. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities.

Deluxe Golf and Ocean View 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 3 Max
$526* Per night/room Feb 1 - Feb 2

Deluxe Family Suite Golf and Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Preferred Club Deluxe Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Preferred Club Deluxe Ocean View 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Preferred Club Deluxe Ocean View Plunge Pool King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Preferred Club Master Family Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 8 Max

Dreams Vista Cancun Golf & Spa Resort - All Inclusive ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Family (2)
4 out of 5
Beyond great with the service. Pool staff Martine and Erica are beyond fantastic. Alejandro in the spa was wonderful and Juan is the Mexican restaurant is a model staff person!

Posted by on Apr 16, 2022

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Comment from Hotel Management

Apr 16, 2022 by E-Concierge

Dear Guest, On behalf of the entire Dreams Vista Cancun Golf & Spa Resort team of colleagues, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in Cancun! It was truly a pleasure to be your host during your getaway to the beautiful Mexican Caribbean, and it is our greatest pleasure to know that you were satisfied with the service provided, as this demonstrates our consistency in maintaining the standards of the Dreams Resorts brand. Rest assured that your kind comments will be passed on to our team, especially Martin, Alejandro, Juan and Erika, as motivation to continue our great work. We truly look forward to welcoming you back on a future occasion and providing you with the exceptional quality and service that our brand and resort are known for. Greetings from sunny Cancun! Sincerely, Xochitl Rivera, E-Concierge Dreams Vista Cancun Golf & Spa Resort

4 out of 5
Very family friendly , attentive staff and clean facility

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by Social Media Coordinator

Dear guest, On behalf of the entire staff of Dreams Vista Cancun Golf & Spa Resort, we would like to thank you for taking the time to post your opinion about your recent stay at our resort, your new home in the Mexican Caribbean. It was truly a pleasure being your hosts during your gateway and it is our most pleasure to learn that you were satisfied with the service provided, as it shows our consistency in maintaining the Dreams Resorts brand standards. Rest assured we will forward your kind comments to our team, as a motivation to continue with our great job. We truly look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterizes our brand and resort. Best Regards! Sincerely, Antonio Velázquez Social Media Coordinator Dreams Vista Cancun Golf & Spa Resort.

About the Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Location Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO 77520

All-inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Snorkeling
  • Surfing/body boarding

Land activities
  • Fitness facilities
  • Volleyball
  • Kids club

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Kayaking included
  • Access to onsite nightclubs included
  • Rowing/canoeing included
  • Sailing included
  • Surfing/bodyboarding included
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Premium food items included
  • Childcare not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Onsite entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • Kids club included
  • All meals included
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Dreams Vista Cancun Golf & Spa Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a children's pool, and a spa tub. This 4.5-star Cancun resort is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 15 levels
  • 8 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • 8439 sq ft of conference space
  • 784 sq m of conference space
  • Built in 2018
  • Nightclub
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

The resort hosts a free manager's reception daily.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive has 8 restaurants on site.

24-hour room service is available.

Nearby Activities

A private beach, a marina, and a complimentary water park with waterslides are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Beach volleyball on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Playground on site
  • Beach yoga on site
  • Ecotours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

PEVONIA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. On-site antigen/rapid COVID-19 testing is available for a USD 35 fee. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Onsite COVID-19 testing (Antigen) is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunscape Star Cancun All Inclusive All-inclusive property
  • Sunscape Star All Inclusive All-inclusive property
  • Sunscape Star All Inclusive
  • Sunscape Star Inclusive inclu

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.