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Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Cancun Golf Course

Choose dates to view prices

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Exterior
Property video
Exterior
Beach/ocean view
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • Spa
  • Pet friendly

Explore the area

View in a map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Place, Ultramar Ferry Puerto Juárez
    ‪13 min walk‬
  • Place, Gran Puerto Pier
    ‪14 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Ocean View 2 Queens

9.6 out of 10
Exceptional
(15 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Golf and Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View King

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Golf and Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Golf and Ocean View 2 Queens

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View King

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View 2 Queens

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 479 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Preferred Club Deluxe Ocean View Plunge Pool King

Preferred Club Deluxe Ocean View Plunge Pool King | Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool King

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Corner Suite Ocean View King

Preferred Club Corner Suite Ocean View King | Living room | 48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Corner Suite Ocean View King

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 747 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Preferred Club Honeymoon Suite Ocean View King

Preferred Club Honeymoon Suite Ocean View King | View from room

Preferred Club Honeymoon Suite Ocean View King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Suite Golf and Ocean View

Premium bedding, down comforters, Select Comfort beds, free minibar

Deluxe Family Suite Golf and Ocean View

  • Ocean view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Premium bedding, down comforters, Select Comfort beds, free minibar

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Preferred Club Master Family Suite Ocean View

48-inch flat-screen TV with cable channels, Smart TV, Netflix

Preferred Club Master Family Suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 1685 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
4.3 out of 5, Excellent, 1,935 reviews
$513 nightly
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May 11 - May 12
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About the neighborhood

Cancun

On the beach.Your stay at this Puerto Juarez property places you within 3 miles (5 km) of Puerto Cancun Golf Course and Puerto Cancun Marina Town Center. Plaza Las Americas and El Meco Archaeological Site are also within 3 miles (5 km).

What's nearby

  • Ultramar Ferry Puerto Juárez - 13 min walk - 0.7 miles
  • Gran Puerto Pier - 14 min walk - 0.8 miles
  • Puerto Cancun Golf Course - 17 min walk - 1.0 mile
  • El Niño Beach - 4 min drive - 1.4 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬1 min walk
  • ‪La Plaza - ‬2 min drive
  • ‪World Café - ‬1 min walk
  • ‪Puerto Santo - ‬6 min walk
  • ‪Mi Lucrecia - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5-star beachfront property near Puerto Cancun Golf Course
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness center, and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • 8428 sq ft of conference space
  • 783 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor pickleball court
  • Pro golf lessons
  • Rock climbing
  • Rooftop pool
  • Shopping
  • Stereo
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (77 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the Vista Prime and Bluewater Grill restaurants are only available to guests who book a preferred club room.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

The rooftop pool is adults only.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

How close is Dreams Vista Cancun Golf & Spa Resort - All Inclusive to the airport?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is 12.8 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Dreams Vista Cancun Golf & Spa Resort - All Inclusive on May 5, 2026 start from $405, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

How close is Dreams Vista Cancun Golf & Spa Resort - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive offer free breakfast?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (5-min drive) and Royal Yak Casino and Sports Book (6-min drive) are nearby.

What time is check-in at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

This property offers free valet parking.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like local and international cuisine and ocean views.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a spa?

This property doesn't have a spa, but it does offer hot stone massages, aromatherapy, and facials.

How close is Dreams Vista Cancun Golf & Spa Resort - All Inclusive to downtown Cancun?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive is 3 mi away from Cancun.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 552 out of 1001 reviews
Rating 8 - Good. 230 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Stayed 3 nights in Jan 2026

8/10 Good

william

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
ALL Bartenders did an amazing job!
Stayed 6 nights in Dec 2025

6/10 Okay

Elena M

Traveled with family
Liked: Amenities
Did not appreciate being pressured to sit through a 90 minute orientation.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean
Stayed 7 nights in Dec 2025

6/10 Okay

Laura

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff were great and we enjoyed the food. However this is not the place if you have kids over the age of 6? And under 18. The surf simulator is open for 1 hour a day which is obviously a giant line up and 1 turn. The rock climbing wall wasn’t even opened? We expected that the kids would be able to do that all week. Paying for the preferred club if you have children under 13 means that you cannot dine in the preferred club restaurants with them or pool which is more understandable. The preferred club family suite is in fact 2 adjoining rooms. You could save $3000 by booking 2 preferred club rooms instead. The dinner reservations for over 4 people are wild. I won’t get in to the details but it was pretty disappointing and a lottery. I think if you went as a couple and paid for the preferred club it would be lovely. Groups or kids I would not recommend at all! That’s just my experience. I’ve never left a resort review and have been to many in this price point but I would have appreciated this feedback.
Stayed 7 nights in Dec 2025

10/10 Excellent

Bahja

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The resort was GORGEOUS! The staff were super friendly and personable. Also, it’s very clean. Perfect for families who want the beauty of cancún.
Stayed 3 nights in Dec 2025

8/10 Good

Krestena

Stayed 7 nights in Dec 2025

6/10 Okay

Houda

The rooms were clean and wonderful but the beach was full of sea weed, as soon as you arrive to the hotel they pull you aside and try to sell you time share
Stayed 4 nights in Dec 2025

8/10 Good

Prabin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Dec 2025

10/10 Excellent

BiWei

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely kind and everything was so convenient!
Stayed 5 nights in Dec 2025

10/10 Excellent

Kazem

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Service was great, personell helpful and friendly , building and amenities were new and in great shape! Strongly Recommended!
Stayed 7 nights in Dec 2025

6/10 Okay

Alison

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The entertainment and food was lacking at this resort. Our teenagers were bored. Also, we stayed in a Preferred Club suite on the top floor, which is below the rooftop bar/restaurant. They must clean it during the night because we heard chairs scraping the floor above us from 2-5am every night. We are loyal to the Secrets brand but this will be the last Dreams we choose for our family of 5.
Stayed 5 nights in Dec 2025

6/10 Okay

Brad

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and Service were spectacular.
Stayed 1 night in Dec 2025

8/10 Good

Josephine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Dreams Vista to attend a wedding. The room was by far the highlight of the hotel, it was spacious, clean and the view was amazing. Our favourite part was waking up to the sun and view. We had preferred access to the rooftop pool and restaurants which I think were significantly better than the restaurants available to everyone so I recommend getting the preferred access if possible because my partner and I thoroughly enjoyed our steak dinner. Overall this resort is a family resort and caters more to kids. The beach is small but loved the surfing simulator even though it's only available for 2 hours of the day. Service was above and beyond and i really appreciated that!
Stayed 4 nights in Dec 2025

8/10 Good

Tatiana

Stayed 4 nights in Nov 2025

10/10 Excellent

Estella Mari

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. My cleaning lady lucemy was absolutely amazing. I was in room 2005A. Shout out to the bartenders Antonio, Jose, Claudio, Eduardo. They made the experience amazing. The hospitality was absolutely amazing. 👨‍🍳 Chef william worked extremely hard everymorning to make our breakfast perfect 👌.
Literally the best. Extremely hardworking and always had a smile on his face.
Resturant Prime Vista this was for preferred guest only.
The views amazing 👏
Coffee way better then Starbucks 😋 and I'm a loyal customer lolz.
Stayed 7 nights in Nov 2025

6/10 Okay

Tiffany

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean, staff and service were great. I gave it 3 stars because unless you upgrade the food was just okay. I’m glad I upgraded. But that’s not fair to people who can’t afford to. They need to do better with the quality of food.
Stayed 5 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort and rooms along with friendly staff. The food was excellent with great restaurant choices.
Stayed 5 nights in Nov 2025

4/10 Poor

John, Burlington

The shower had black mold. Was not and has not been cleaned properly. I did try to rinse walls from glass where mold was and wash as much down drain. As well some days maid would come other days we would need to call for service. Same goes for bar service in room some days they would come other days we would need to ask. We found food was not good. We did have some days meals were better than others. This is not the standards of a Dreams property. Resort suggested we use Amstar for private pick up and return to airport. Well the pick up no one had our names down for us. Many people did try to help us and finally someone directed us to pole 43. No apology or anything after looking for transportation for almost 40 minutes we left airport. Same thing on departure days says driver has arrived but he did not arrive. The Amstar guy on location was very helpful and did find us another ride as fast as
Stayed 9 nights in Nov 2025

6/10 Okay

Ellen

This hotel is not a 5star hotel. Staff was good but unfortunately the whole experience is barely a 3.5 star! And we were Preferred Club. I could no imagine not being in it. Food in the reservation restaurants was very good! But it was super hard to get reservations. Buffet was terrible for any of the meals. Hard to have a good breakfast with the whole family.The Bluewater (Rooftop Preferred Club restaurant) was the only good option for breakfast and lunch however they don’t allow kids so that was useless for us. Food around the pool was terrible. A couple of restaurants were closed. Drinks were NOT from a 5 star category. Room house keeping service was NOT a 5 star category. There were days that by around 4 pm they had not cleaned our room yet. So we wanted to relax with the kids before going to dinner and the room was not ready yet. A lot of situations that was not smooth and not relaxing as a 5 star AT ALL!!!!
Stayed 6 nights in Nov 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
I liked that it was small. I didn't like that some things weren't easy. I'm on vacation and we paid a lot of money, it should all be easy.
Stayed 5 nights in Nov 2025

10/10 Excellent

Uche

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the newness of the property. Big open common areas. Huge outdoor pool. Room had a great view of the water. Nice restaurant selection. Friendly hotel staff. Close to the airport - only 30 min away.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dante'

Stayed 3 nights in Nov 2025

6/10 Okay

Rantaj

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, the food was good. But despite high price and paying for the preferred VIP package there was a push for upselling dinner meals, excursions, and day beds. We tried room service twice and both times the order was wrong and took 1.5 to 2 hours so we didn’t try after that. The kids club and kids park was amazing the staff was good for that. But for the high price and understaffing, I would choose a different hotel/resort next time
Stayed 5 nights in Nov 2025