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Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Restaurant
View from room
Superior Suite, Balcony, Sea View | Terrace/patio
Beach massages

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.0 out of 10
Very good
(61 reviews)
  • 344 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Studio Suite

7.8 out of 10
Good
(43 reviews)
  • 344 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Sea View

8.2 out of 10
Very good
(20 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(34 reviews)
  • 344 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, Balcony, Sea View

  • 452 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. Also, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within half a mile (1 km) and Nichupté Lagoon is within 2 miles (3 km).

What's nearby

  • El Rey Ruins - 19 min walk - 1.0 mile
  • Iberostar Cancun Golf Course - 2 min drive - 1.1 miles
  • Delfines Beach - 2 min drive - 1.6 miles
  • Aquaworld - 6 min drive - 4.2 miles
  • Riviera Cancun Golf Resort - 9 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Zai - ‬13 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Sun Palace - ‬6 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star beachfront hotel near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

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  • Pool
  • Hot Tub
  • Spa
  • Kids pool
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The price is $122
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Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

How close is Cyan Cancun Resort & Spa to the airport?

Cyan Cancun Resort & Spa is 7.9 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Cyan Cancun Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Cyan Cancun Resort & Spa .

How close is Cyan Cancun Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Cyan Cancun Resort & Spa offer free breakfast?

Cyan Cancun Resort & Spa does not offer free breakfast.

Is there a casino at Cyan Cancun Resort & Spa ?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Cyan Cancun Resort & Spa ?

This hotel offers free self parking.

Does Cyan Cancun Resort & Spa have a pool?

Cyan Cancun Resort & Spa features an outdoor pool.

Does Cyan Cancun Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Cyan Cancun Resort & Spa have a spa?

Pamper yourself with a day at Distinctive Spa, where you can enjoy beach massages.

How close is Cyan Cancun Resort & Spa to downtown Cancun?

Cyan Cancun Resort & Spa is 3.7 mi away from Avenida Kukulkan.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 656 out of 1569 reviews
Rating 8 - Good. 381 out of 1569 reviews
Rating 6 - Okay. 227 out of 1569 reviews
Rating 4 - Poor. 141 out of 1569 reviews
Rating 2 - Terrible. 164 out of 1569 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

ERIN

Disliked: Amenities, property conditions & facilities
Property is old.
Stayed 4 nights in Jun 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun vacation. People were very nice. We loved Fernando. The beach was beautiful with such fun waves. The pool was clean and fun.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lawrencia Akua Bruwai

Liked: Cleanliness, staff & service, amenities
I loved everything about this resort. Very peaceful and relaxing. The only problem was the mirror, it had this black stain on it but it was still useful tho
Stayed 5 nights in Jun 2025

10/10 Excellent

Freddy

Stayed 1 night in Jun 2025

10/10 Excellent

Atieh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 2 nights in a suite at Cyan Cancún and absolutely loved it. The suite had an ocean-view jacuzzi, and the view was just fantastic! Everything was clean, comfortable, and peaceful. We especially enjoyed the infinity pool, which also had a beautiful sea view. The staff were friendly and professional, and we felt very well taken care of. One thing to note is that the hotel is a bit far from downtown Cancun, but with a car, it’s no problem. We only missed having a balcony in the suite and would’ve loved to have breakfast included. Overall, a relaxing and romantic place to stay – perfect for couples wanting some quiet luxury by the sea.
Stayed 2 nights in Jun 2025

4/10 Poor

Yousra

Stayed 3 nights in Jun 2025

2/10 Terrible

Jesus

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s very outdated, the pool has rust all around. And they break into out safety deposit box and try to use 3 of my credit cards. Don’t waste your money there, the staff did anything to try to help us.
Stayed 4 nights in May 2025

8/10 Good

Juan

Stayed 1 night in Jun 2025

8/10 Good

uros

Stayed 4 nights in Jun 2025

6/10 Okay

Bridgett

Liked: Cleanliness
Disliked: Amenities
Not a true resort, very limited activities on property. Other than nice pool not much else to offer. Property somewhat dated and minor repairs needed. Room clean, AC works really well, robes a plus, staff friendly, just not anything to do on property
Stayed 3 nights in Jun 2025

8/10 Good

Jose Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

8/10 Good

Yanique

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was great staff was friendly, food could have been better.
Stayed 4 nights in Jun 2025

8/10 Good

Mark

I almost never book a hotel without first reading the reviews, but somehow this one sneaked through. Reading reviews after booking, I was very apprehensive about what we would find there. However, it was fine. For reasons that aren't relevant here (booking issue, not a hotel issue), we stayed in two separate rooms so my review is about both. To address some of the issues I've seen in other reviews, first off, neither of the rooms nor the bathrooms smelled like sewage. We had a jacuzzi in both rooms that both looked clean. We used one of the jacuzzis and it worked just fine. We didn't try the other one so I can't comment on that. The showers had very strong flow with plenty of hot water. No, there were no shower doors and yes, water got on the floor, especially if running the shower on full blast. But having no shower door is very common in Mexico - there were plenty of towels to wipe up the water that spilled over. The beds were very comfortable and the rooms quite spacious. One of our rooms had a small terrace, and both had great views of the pool and sea beyond. Despite what Google says, the hotel does have an elevator. I can't give 5 stars because the restaurant had a very limited menu and seemed overpriced. We only went there for dinner on one day, though they claimed to be open for breakfast too. Coffee makers in the rooms would have been nice, but there was a fridge. Overall, better than expected based on previous reviews.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori, Hatton

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice quiet resort for a week stay. Great pool and pool bar.
Stayed 6 nights in May 2025

2/10 Terrible

Margarita

Stayed 5 nights in Jun 2025

6/10 Okay

Doriana

Stayed 4 nights in May 2025

10/10 Excellent

Bogdan, Elmwood Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cyan yes very nice resort pretty swimming pool short to ocean nice people.
Stayed 10 nights in May 2025

8/10 Good

leandro

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy tranquilo. Trabajadores muy serviciales
Stayed 7 nights in May 2025

2/10 Terrible

Kaleb

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was disgusting. Even after cleaning the room myself, i did not feel comfortable sleeping in it. The air condition would stop working at night and the entire room would moist, even standing water on the floor, there was mold and mildew everywhere. The toilet seat was covered in something gross, i had to clean it myself. We had to ask the manager to have our sheets washed and i still question whether or not they were washed before our stay. The pool and beach area were great but i would not recommend this to anyone because it was unsanitary.
Stayed 2 nights in May 2025

4/10 Poor

Terrence

Stayed 5 nights in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean safe hotel inexpensive, in one of the best beaches in the world
Stayed 3 nights in May 2025

10/10 Excellent

jorge, Hamilyon

Stayed 2 nights in May 2025

8/10 Good

jorge, Hamilyon

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Location;
Stayed 2 nights in May 2025

10/10 Excellent

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy rica la comida en el restaurante del hotel también
Stayed 1 night in May 2025

2/10 Terrible

Fermin C

Traveled with family and small children
Disliked: Amenities
Todo estuvo más o menos Lo único que fue de lo peor es que no tienen lavadora ni secadoras en el cuarto ni te lo ofrecen ese servicio en el hotel. El baño está en malas condiciones. Por quizás 3 quilos o menos de ropa para lavar me cobraron $2700 pesos $135 dólares eso se me izo un verdadero abuso. Lo peor que me entregaron la ropa asta 24hrs después una verdadera burla. Yo no regresaría aquí.
Stayed 4 nights in May 2025