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Cyan Cancun Resort & Spa

3.5 star property
3.5-star beachfront hotel near Delfines Beach

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Photo gallery for Cyan Cancun Resort & Spa

Poolside bar
Property video
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes
Beach massages
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, El Rey Ruins
    ‪19 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

8.2 out of 10
Very good
(65 reviews)
  • Beach view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(36 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

8.0 out of 10
Very good
(23 reviews)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

7.8 out of 10
Good
(57 reviews)
  • Lagoon view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera hotel, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon. Delfines Beach and El Rey Ruins are also within 2 miles (3 km).

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 19 min walk - 1.0 mile
  • Delfines Beach - 2 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Royal Solaris Cancun - ‬4 min walk
  • ‪Zai - ‬13 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk

About this property

Cyan Cancun Resort & Spa

3.5-star beachfront hotel near Delfines Beach
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers an outdoor pool, a garden, and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 155 guestrooms or units
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Cyan Cancun Resort & Spa offers 155 air-conditioned accommodations with safes and slippers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Guests can access their rooms with a mobile device.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

How close is Cyan Cancun Resort & Spa to the airport?

Cyan Cancun Resort & Spa is 7.9 mi (12-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Cyan Cancun Resort & Spa have an airport shuttle?

Airport shuttle services are not available at Cyan Cancun Resort & Spa .

How close is Cyan Cancun Resort & Spa to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Cyan Cancun Resort & Spa offer free breakfast?

Cyan Cancun Resort & Spa does not offer free breakfast.

Is there a casino at Cyan Cancun Resort & Spa ?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (20-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Cyan Cancun Resort & Spa ?

This hotel offers free self parking.

Does Cyan Cancun Resort & Spa have a pool?

Cyan Cancun Resort & Spa features an outdoor pool.

Does Cyan Cancun Resort & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Cyan Cancun Resort & Spa have a spa?

Pamper yourself with a day at Distinctive Spa, where you can enjoy beach massages.

How close is Cyan Cancun Resort & Spa to downtown Cancun?

Cyan Cancun Resort & Spa is 3.7 mi away from Avenida Kukulkan.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 750 out of 1783 reviews
Rating 8 - Good. 421 out of 1783 reviews
Rating 6 - Okay. 255 out of 1783 reviews
Rating 4 - Poor. 156 out of 1783 reviews
Rating 2 - Terrible. 201 out of 1783 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

JONATHON, twentynine palm

Traveled with group
Liked: Cleanliness
Good room good staff
Stayed 5 nights in Jan 2026

4/10 Poor

Midiala

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff is not nice, not a lot of amenities, toilet did not flush well, the restaurant doesn’t have good food, a lot if restrictions in the hotel, I felt like I was punished. they didn’t make an effort to make us feel welcome. Continental breakfast was good, the pool is great. I won’t book this hotel again. There are so many hotels in that area that you can book any but this one.
Stayed 2 nights in Dec 2025

8/10 Good

Said, katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Luisa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! We love pur vacation there! The girl Ana in the reception was amazing. The place was super clean and staff friendly. Highly recommended
Stayed 7 nights in Aug 2025

8/10 Good

Lindsey Joy

Liked: Cleanliness, property conditions & facilities
Everything was beautiful and great just the toilet had issues with flushing slow. The restaurant food is okay but friendly service
Stayed 2 nights in Nov 2025

2/10 Terrible

Tanvinder

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The water pressure is too low in washroom… A lot of things need renovation such as room, pool area … and food is so limited
Stayed 3 nights in Nov 2025

2/10 Terrible

Ismaray

Stayed 3 nights in Nov 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Josif

Liked: Amenities
Great poolside. Good service. Decent building and rooms but the bathrooms didn’t drain well.
Stayed 2 nights in Nov 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff ,the room,the location,the breakfast were amazing. I’m really recommend
Stayed 2 nights in Nov 2025

2/10 Terrible

Ibrahim

Disliked: Cleanliness, property conditions & facilities
Need lots of maintenance
Stayed 4 nights in Nov 2025

10/10 Excellent

Valentyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental Breakfast is really worth it. That was a great suggestion on the app.
The pool area.
View from the balcony, sunrise.
Stayed 4 nights in Nov 2025

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very nice. The attendant at the entrance found me easily on the reservation list and the desk clerk was very friendly and helpful! The pool was beautiful and refreshing and I had a great room with a large jacuzzi tub and elevated patio off of the pool deck. It was a great stay!
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Liked: Staff & service
sofa and furniture was dirty linens and towels were clean toilet did not flush
Stayed 1 night in Nov 2025

4/10 Poor

Michael, Dawsonville

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
⭐ 1 Star — Cyan Cancun Resort & Spa Review Probably one of the worst resort properties I’ve ever stayed at. Yes, the pool and beach are beautiful, but everything else is substandard, dated, and overpriced. There was no concierge or bell staff to assist with luggage, and guests must carry their own bags up stairs into the hotel. The food selection was extremely limited, and staff constantly pushed for tips that were not earned. Reception staff were indifferent and spoke little English. Guests are repeatedly reminded to return key cards and pool towels—or face extra charges. While the room rate initially seemed attractive, the property finds every possible way to charge more once you arrive. I stayed two nights and actually forfeited a fully paid third night just to leave early—that’s how disappointing the experience was. Under no circumstances could I recommend this hotel, and I will never stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Kristina

Stayed 1 night in Nov 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Please was good no complaints.
Stayed 1 night in Jul 2025

8/10 Good

MANUEL

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Maintenance is the main word here.This hotel used to be the Bel air hotel which open in 2006. very normal for Cancun to change names, owners etc… and then reopen as a” new place” but here you’ll find yourself going back in time to an old hotel with older facilities, missing items in menu and a top front line beach access.For a 1 night stop before going to A close by island is ok.For a whole vacation experience, it’s not my type of place but I must mention that the beach is beautiful and pretty isolated due it’s location in Punta Nizuc, far from hustle and bustle of Cancun.Now, since it’s an old hotel with a new name,they’re old style rooms so they are big ( old doors, old balcony window lock not working, small balcony no chairs but…View from room is astonishing and to sleep with window open listening to the waves crash makes u forget the sink fosset don’t drain or the tacos in restaurant at 5 dollars are kids size. At least there is an Oxo convenience store across the street which save my late night jet lag hunger with some ham and fake cheese ( yes fake, it’s even advertised on the label) croissants that you can heat in a microwave. There is really nothing in the proximity so be aware. If youre not picky, this is a good stop.Personnel is friendly, thank you guys.
Stayed 1 night in Oct 2025

8/10 Good

Wendyam Leila Marie-Karine

Stayed 5 nights in Oct 2025

2/10 Terrible

Citlalic Joselin

Disliked: Cleanliness, property conditions & facilities
Hotel looks nothing like the pictures and my room had so many mosquitos. Also there was burly any outlets to plug electronics.
Stayed 8 nights in Oct 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room :)
Stayed 2 nights in Oct 2025

10/10 Excellent

Necy

Stayed 5 nights in Oct 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in my room most of the time. Because of dental surgery.
Stayed 13 nights in Oct 2025

10/10 Excellent

Zugey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mil gracias a todos! El staff es espectacular, super amables y nos hicieron sentir en casa desde el primer momento! La vista inigualable y por el precio le damos un mil % recomendado! Gracias por todo!
Stayed 3 nights in Oct 2025