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4.6 out of 5

"Overall nice hotel; hallways are loud and crew members have their radios full blast while walking at early hours of the day. Great selection for comp ... " More

By a verified traveler on Tue 13 Apr 2021

Hotel Description

3.5-star hotel near Ventura Park Cancun

Near the airport

You'll be within 3 miles (5 km) of Parish of the Risen Christ and 6 miles (10 km) of Ventura Park Cancun with a stay here. Xoximilco and Cancun Country Club are also within 6 miles (10 km).

Renovated in 2021

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 4 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the fitness center and perks like free self parking and a free beach shuttle.

Free Internet, flat-screen TVs

The 200 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Comforts include premium bedding and pillow menus, while flat-screen TVs with cable channels provide entertainment options. Change of towels is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85* Per night/room Aug 9 - Aug 10

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Courtyard By Marriott Cancun Airport ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard By Marriott Cancun Airport

Everyone (5) Couples (4) Family (3)
5 out of 5

Posted by on May 12, 2021

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Comment from Hotel Management

May 24, 2021 by Blanca Ortega

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

4 out of 5
Overall nice hotel; hallways are loud and crew members have their radios full blast while walking at early hours of the day. Great selection for complementary breakfast and coffee is good! Luggage scale is broken in the lobby, shuttle to/from airport is great. Overall recommended

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 13, 2021 by Blanca Ortega

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

5 out of 5
Great service! Awesome outdoors/pool area. They offer free shuttle to the airport

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by bo

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

4 out of 5
Everything nice stuff very polite the pool side was very nices and very easy check in and out.

Posted by on Feb 7, 2020

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Comment from Hotel Management

Feb 7, 2020 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Posted by on Nov 11, 2019

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Comment from Hotel Management

Nov 12, 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Close to the airport and they were able to accommodate late check in and staff were friendly

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 22, 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Excellent staff service, terrific food in restaurant. Location convenient to airport with shuttle service but far from city sights & beach area.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 18, 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4 out of 5
Excellent restaurant! Shuttle service from airport was a very long wait!!

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by bo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
The Service was outstanding. The Food was delicious. The hotel was safe.

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 15, 2019 by BORTEGA

Thanks for staying with us! We are very concerned about making the stay of our guests as pleasant as possible, so we appreciate your comments. Your opinion is very valuable and instrumental for the continuous improvement of our services, thanks for your good comments. We look forward to serving you again each time your travels bring you back to Cancun. Regards

About the Courtyard By Marriott Cancun Airport

Location Blvd. Luis Donaldo Colosio, Km. 12.5, Cancun, QROO 77560

Property Features

A private beach is featured. Courtyard By Marriott Cancun Airport offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and coworking spaces. Event space at this hotel measures 2852 square feet (265 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and a garden are also featured at the business-friendly Courtyard By Marriott Cancun Airport. A roundtrip airport shuttle (available 24 hours) and a beach shuttle are free. Free self parking is available. A complete renovation of Courtyard By Marriott Cancun Airport was completed in February 2021. This 3.5-star Cancun hotel is smoke free.

  • 200 guestrooms or units
  • 4 levels
  • 2852 sq ft of conference space
  • 265 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (4.8 km / 3 mi)
  • Property shuttles: Free airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Courtyard By Marriott Cancun Airport offers 200 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

El Henequen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests should call the hotel upon arrival at the airport for directions to the designated pick-up area for the airport shuttle. The hotel will not offer compensation or reimbursement to guests who use other transportation services.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Individually-wrapped food options are available for lunch and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-in fee for check-in between 1:00 AM and noon (amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Cancun Airport
  • Courtyard Marriott Cancun Airport
  • Courtyard Marriott Hotel Cancun Airport
  • Marriott Cancun Airport
  • Marriott Courtyard Cancun Airport
  • Cancun Courtyard
  • Courtyard Cancun Hotel Cancun
  • Courtyard Marriott Cancun Airport Hotel
  • Cancun Courtyard
  • Courtyard By Marriott Cancun
  • Courtyard By Marriott Cancun Airport Hotel
  • Courtyard By Marriott Cancun Airport Cancun
  • Courtyard By Marriott Cancun Airport Hotel Cancun

You should know

  • Courtyard By Marriott Cancun Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.