4.2 out of 5

"This hotel is a little dated but perfect for island travelers who just need a decent place to stay overnight on their way to/from Cozumel or Isla Muje ... " More

By a verified traveler on Wed 05 Jul 2017

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Hotel Description

At Courtyard By Marriott Cancun Airport, you'll be 13.5 km (8.4 mi) from Delfines Beach and 15.1 km (9.4 mi) from El Rey Ruins. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

Flat-screen TVs with cable channels are featured in all 200 rooms, and you can enjoy free WiFi, free wired Internet, and coffee/tea makers. Additionally, room service, free newspapers, and free bottled water are available.

The restaurant, El Henequen, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and spa tub. 2852 square feet (265 square meters) of event facilities include a meeting room, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also the convenience of a free airport shuttle.

With a stay at this 3.5-star Alfredo V. Bonfil hotel, you'll be 19.2 km (12 mi) from La Isla Shopping Mall.

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$88 per night

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard By Marriott Cancun Airport ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

More than adequate

This hotel is a little dated but perfect for island travelers who just need a decent place to stay overnight on their way to/from Cozumel or Isla Mujeres. The free, round trip airport shuttle is really handy in a place that could otherwise be overwhelming. Just exit the airport and find the shuttle. It runs every 30 minutes. Restaurant, bar, and pool are nice, too.

Posted by , from Kansas on Jul 5, 2017

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3 out of 5

Outdated but decent for a few days.

Pros: Close to airport.
Cons: Updating the rooms and bathrooms.
Booked this as I needed to stay the night in Cancun before a early flight the next day. Close to the airport so this was my main reason for booking. Room was outdated, it was cleaned pretty okay but there was some dust in the bathroom and water stains that probably couldn't be taken out as the hotel is older. A bit over priced for how outdated the rooms are, would definitely not stay here if I were staying in Cancun for a week or so as there are newer, nicer options in the same price range.

Posted by , from OK on Jun 12, 2017

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4 out of 5

First Stay in Cancun

Pros: Office center, laundry facilities, pool, restaurant
Cons: Some of the rooms are dingy, smelly, subpar as noted above.
Location: We didn't venture out too much as the front desk staff didn't give us much info about surrounding places. There was a Subway/convenience store nearby
We stayed two times at this hotel, once at the beginning of our trip and once at the end before leaving Mexico. The first stay the room was nice, the second was sub par except for the beds. The fridge was barely a fridge, the A/C barely worked, it smelled musty and the desk had paint on it from a touch up paint job. The first stay they had our reservation and the second they couldn't seem to find it, even though I had the confirmation from Travelocity. They were inconsistent with their exchange policy for money. I bought something with a 20 bill and they gave me change and my husband went to buy something and they wanted to see his passport to exchange the 20.00 bill he had. The restaurant was good both times as was the breakfast buffet..........it would have been nice to have that included as part of the stay considering the room was quite spendy. The airport shuttle was a nice bonus and it was timely and quick both times we used it. Kudos for that. The pool was nice and had good hours of operation. Laundry facilities were a nice thing too and they supplied the soap! I'd recommend this hotel to others with the caveat that they throw in the buffet for breakfast as a bonus!

Posted by on Apr 4, 2017

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Comment from Hotel Management

Apr 13, 2017 by Martin Trejo

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! First of all please accept our apologies for the inconveniences experienced during your stay. Your input is very valuable and instrumental for the continuous improvement of our services thank you for your nice comments about our staff and food quality.

4 out of 5

Nuce hotel in convenient location.

The hotel is off of the main road 307 from the airport and all the way to downtown. It has a nice outside appearance in the entrance and airport shuttle is a bonus. One complaint may be is that I was not given the correct room upon arrival, and more attention should be payed in that area. For someone who is familiar with the area, or wants a hotel close to the airport this is a good option. However, it is a distance from the hotel zone and beach area. For someone who is in the area for spring break I would suggest looking a hotel in the hotel zone, or at least rent a car! There are a lot of things to do here and money is better spent on activities rather than fare between places! Overall good hotel and staff, with food and service to match.

Posted by , from I on Mar 20, 2017

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3 out of 5

Very nice hotel

We stay here every time we travel out of Mexico, several times every year. Excellent staff, good public facilities, very reliable airport shuttle service. Room service is slow and pricey, breakfast buffet also too expensive. Overall, an excellent hotel and we keep going back.

Posted by on Feb 17, 2017

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4 out of 5

Loved the beach.

An amazing experience with a few frustrating situations but overall satisfied.

Posted by , from Utah on Aug 1, 2016

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5 out of 5

Nice hotel close to the airport

Pros: Very nice place to stay overnight before catching a flight back from Cancun. They have free shuttle service and it takes very little time to get to th
Very nice place to stay overnight before catching a flight back from Cancun. They have free shuttle service and it takes very little time to get to the airport.

Posted by , from California on Jul 19, 2016

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4 out of 5

Nice hotel near airport

Perfect place to stay for an unexpected night after missed or canceled flights. Safe, comfortable, good food, nice people, free shuttle to the airport, and less than ten minute drive to the airport

Posted by on Jun 4, 2016

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5 out of 5

Free airport shuttle

Very good experience. I have no more to say. The constraints of your review process are onerous. Make it simple or it will not be effective. I had an excellent stay at Cancun Marriott, but am frustrated trying to finish and submit this critique.

Posted by on Dec 12, 2015

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5 out of 5

Fantastic! Close to airport/free shuttles!

Pros: Close restaurants, Free Internet, Quiet, Free breakfast, jacuzzi, room service
Very clean, affordable hotel. Offered room service which was pretty good and reasonably priced. There is a bar/restaurant in the hotel, too. Also a pool and a jacuzzi. It is a jacuzzi though, not an in ground hot tub. And don't dive into the pool, it isn't very deep, although very large. The free shuttle to the airport was key! Good for family, groups, couples. Anyone looking to vacation on a budget.

Posted by , from Wilkes-Barre, PA, USA on Dec 25, 2012

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About the Courtyard By Marriott Cancun Airport

Location Blvd. Luis Donaldo Colosio, Km. 12.5, Cancun, QROO 77560

Property Features

Courtyard By Marriott Cancun Airport offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 2852 square feet (265 square meters). The business-friendly Courtyard By Marriott Cancun Airport also features multilingual staff, a garden, and coffee/tea in a common area. A roundtrip airport shuttle (available 24 hours) and a beach shuttle are free. Free self parking is available. This 3.5-star Cancun hotel is smoke free.

  • 200 guestrooms or units
  • 4 levels
  • 2852 sq ft of conference space
  • 265 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (4.7 km / 2.9 mi)
  • Property shuttles: Free airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Courtyard By Marriott Cancun Airport offers 200 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

El Henequen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Guests should call the hotel upon arrival at the airport for directions to the designated pick-up area for the complimentary airport shuttle. The hotel will not offer compensation or reimbursement to guests who use other transportation services.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Cancun Airport
  • Courtyard Marriott Cancun Airport
  • Courtyard Marriott Hotel Cancun Airport
  • Marriott Cancun Airport
  • Marriott Courtyard Cancun Airport
  • Cancun Courtyard
  • Courtyard Cancun Hotel Cancun

You should know

  • Courtyard By Marriott Cancun Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Beach Club and Shuttle Offer


Book a stay in any room type or rate category and receive complimentary shuttle service to the Beach Club, located 15 minutes away.


Full details at check-in. Guests must purchase All-Inclusive day pass at front desk to access Beach Club. Departures are at 10 AM and noon; return shuttle is at 6 PM. Other restrictions may apply.