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4.4 out of 5

"The hotel was very nice, very clean, our room had a great view of the ocean. Most of the staff was very friendly and helpful. We had a few instances w ... " More

By a verified traveler on Wed 22 Dec 2021

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Hotel Description

5-star beachfront property near Delfines Beach

On the beach

Within a 15-minute walk of this Zona Hotelera property, you'll find Delfines Beach and Maya Cancun Museum. El Rey Ruins and Aquaworld are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a private beach, a golf course, and a full-service spa. Traveling on business? Take advantage of the 15 conference rooms, business center, and free valet parking. Enjoy a meal in one of the 6 restaurants and free perks like free self parking and WiFi in public areas.

Indoor spa tubs, free WiFi

Boasting indoor private spa tubs, the 156 guestrooms also offer free WiFi and furnished balconies. Smart TVs come with cable channels, and other amenities include 24-hour room service and minibars.

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max
$377* Per night/room May 25 - May 26

Junior Suite, Oceanfront (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Corner)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Roof Top)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive ratings based on 38 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Everyone (12) Couples (17) Family (7)
2 out of 5
The staff was very un helpful ,everytime my wife would ask foe something she was told they could not do it but when I asked it was a different story. ex we both became very sick throwing up she went to ask for med and was told to go to on site conv but when she became sick and I asked they called something in from the pharmacy.We also didnt rec our welcome packet untill 2 days before we left. We had stayed at the Iberostar in jamacia and it was wonderful this was a huge disapointment .

Posted by , from powhatan on Jan 4, 2022

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4 out of 5
The hotel was very nice, very clean, our room had a great view of the ocean. Most of the staff was very friendly and helpful. We had a few instances when a staff member was not so friendly. But although we experienced bad service a few times, we would go back.

Posted by on Dec 22, 2021

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5 out of 5

Posted by on Dec 10, 2021

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4 out of 5
The staff was very friendly and helpful. The rooms had a beautiful ocean view. The only thing was the nightlife ended so early every night. I think more nightlife for younger people would be nice.

Posted by , from Pleasant Hill on Dec 8, 2021

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4 out of 5

Posted by on Dec 6, 2021

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4 out of 5

Posted by on Nov 20, 2021

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5 out of 5
This hotel was everything it advertises and more! The staff were all super friendly and accommodating. The restaurants were all booked for dinner as soon as we got there but the concierge was able to get us reservations for each night. The food was all really good- zero complaints! The balcony with a jetted tub had an amazing view and was a highlight of the stay. I would definitely recommend this place for anyone looking for a relaxing getaway.

Posted by , from COLUMBUS on Nov 20, 2021

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5 out of 5

Posted by on Nov 14, 2021

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5 out of 5
Amazing property, amazing food, staff very friendly n professional

Posted by , from charlote on Sep 7, 2021

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5 out of 5

Posted by on Aug 5, 2021

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About the Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Location Boulevard Kukulkán KM 17 B, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Lessons/classes/games

  • Aerobics
  • Pilates
  • Yoga

  • Yoga classes/lessons included
  • All onsite activities, and facilities and equipment included
  • Pilates classes/lessons included
  • All non-motorized water sports included
  • Aerobics classes/lessons included

Property Features

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. Enjoy a summer holiday at Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a sauna. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Cancun property.

  • 156 guestrooms or units
  • 6 dining venues
  • 3 bars or lounges
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive offers 156 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to furnished balconies. Smart televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private indoor hot tub
  • Private balcony (furnished)
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive has 6 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the property include a private beach, a golf course, outdoor tennis courts, and an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Ecotours nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Spa Sensations. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at noon
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Iberostar Cancun Star Prestige All Inclusive Adults
  • Iberostar Star Prestige All Inclusive Adults
  • Iberostar Star Prestige Inclu
  • Iberostar Cancun Star Prestige All Inclusive Adults Only

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.