41% Based on 312 reviews TripAdvisor Traveler Rating 3 out of 5

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Hotel Description

City Express Cancun puts you in the heart of Cancun, within steps of Amerimed Hospital and Royal Yak Casino and Sports Book. Highlights at this hotel include free daily breakfast, an outdoor swimming pool, and free self parking.

LED TVs with cable channels are featured in all 105 rooms, and you can enjoy free WiFi, free wired Internet, and phones.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Other amenities include coffee/tea in a common area, a 24-hour front desk, and dry cleaning/laundry services. Free full breakfast is available daily between 6 AM and 10 AM.

Attractions within a 30-minute drive of this Downtown Cancun hotel include La Isla Shopping Mall and Delfines Beach.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56 per night

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

41% of guests recommend out of 313 reviews

Excellent 63
Good 79
Average 85
Poor 42
Terrible 44
Value <span>3.5</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>3.5</span> out of 5

Property Features

City Express Cancun offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly City Express Cancun also features coffee/tea in a common area, dry cleaning/laundry services, and a safe deposit box at the front desk. Free self parking is available. A complete renovation of City Express Cancun was completed in 2013. This Cancun hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • Built in 2005
  • Full breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Hotel
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (16.1 km / 10 mi)
  • Parking: Free self parking

Room Amenities

City Express Cancun offers 105 accommodations with air conditioning. 31-inch LED televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless high-speed Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Telephone
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center. Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Snorkeling nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is 18
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at City Express Cancun

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No pets or service animals allowed
  • Noise-free rooms not guaranteed

Hotel Names

  • City Express Cancun Hotel Cancun
  • City Express Hotel Cancun
  • City Express Cancun
  • City Hotel Cancun Express
  • City Express Cancun Hotel

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.