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Room type

Junior Suite Partial Sea View

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Suite, 1 Bedroom, Garden Area

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Junior Suite Ocean View with Jetted Tub

Max Occupancy: 4 guests (up to 2 children, 2 infants)

Penthouse Suite, 1 King Bed, Ocean View

Max Occupancy: 2 guests

Suite, 2 Bedrooms, Ocean View

Max Occupancy: 6 guests (up to 2 children, 1 infant)

Suite, 2 Bedrooms, Oceanfront

Max Occupancy: 5 guests (up to 3 children, 1 infant)

Presidential Suite, 2 Bedrooms, Ocean View

Max Occupancy: 6 guests (up to 3 children, 1 infant)

Royal Suite, 3 Bedrooms, Oceanfront

Max Occupancy: 8 guests (up to 2 children, 1 infant)

Get an overview of this hotelOcean-view hotel with a swim-up bar, near La Isla Shopping Mall

With a stay at Casa Turquesa in Cancun (Hotel Zone), you'll be minutes from Luxury Avenue and Kukulcan Plaza.

This 4-star hotel is within close proximity of Playa Marlin and Maya Cancun Museum.

Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Don’t miss out on recreational opportunities including an outdoor pool and an outdoor tennis court. This Beaux Arts hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a poolside bar, or a swim-up bar. Breakfast is available daily for a fee.

Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Casa Turquesa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Meals, snacks, and beverages included

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
  • Gratuities

Hotel Amenities

Some rates at Casa Turquesa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Casa Turquesa like an outdoor pool and an outdoor tennis court.

Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. High-speed wireless Internet access is available for a surcharge. This Beaux Arts hotel also offers a garden and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Casa Turquesa has designated areas for smoking.

  • Beach umbrellas 
  • WiFi (surcharge) 
  • Express check-out 
  • 24-hour front desk 
  • Tennis on site 
  • Bar/lounge 
  • Elevator/lift 
  • Express check-in 
  • Airport transportation (surcharge) 
  • Gift shops or newsstand 
  • Tours/ticket assistance 
  • Luggage storage 
  • Total number of rooms - 30 
  • Concierge services 
  • Number of floors - 4 
  • One meeting room 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Free self parking 
  • Year Built 1991 
  • Outdoor tennis court 
  • Number of restaurants - 3 
  • Beach sun loungers 
  • Pool sun loungers 
  • Beach towels 
  • Number of buildings/towers - 2 
  • Spa services on site 
  • Outdoor pool 
  • Breakfast available (surcharge) 
  • Swim-up bar 
  • Wedding services 
  • Dry cleaning/laundry service 
  • Casino shuttle (surcharge) 
  • Ferry terminal shuttle (surcharge) 
  • Designated smoking areas 
  • Pool umbrellas 
  • Designated smoking areas (fines apply) 
  • Library 
  • Area shuttle (surcharge) 


Available in all rooms: Wireless internet access ( 180 MXN per day )

Available in some public areas: Wireless internet access ( 180 MXN per day )


Free self parking, Parking (limited spaces)

Room Amenities

  • WiFi (surcharge) 
  • Air conditioning 
  • Phone 
  • Premium TV channels 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • In-room safe 
  • Free bottled water 
  • Cable TV service 
  • Flat-panel TV 
  • Blackout drapes/curtains 
  • In-room massage available 
  • Free toiletries 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Iron/ironing board 
  • Desk 
  • HDTV 
  • Individually decorated 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7 AM and 11 AM.

El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and light fare.

Celebrity - This restaurant specializes in international cuisine and serves dinner only.

Terraza Belle Vue - This bar specializes in international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Snorkeling nearby 
  • Scuba diving nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Boat tours nearby 

Spa Services

  • Deep tissue massage 
  • Massages on beach 
  • Facial treatments 
  • Manicures and pedicures 
  • Body scrubs 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum Spring Break check-in age is 25 years old.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: MXN 180 (for 24 hours, rates may vary)
  • Fee for wireless Internet in public areas: MXN 180 per day (rates may vary)
  • A late check-out fee will be charged
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: MXN 750.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the ferry terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

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