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Aparthotel

Hotel y Museo Casa Turquesa

4.0 star property
4-star beachfront aparthotel near Delfines Beach

Choose dates to view prices

Photo gallery for Hotel y Museo Casa Turquesa

On the beach, white sand, beach umbrellas, beach towels
Lobby sitting area
Two Bedroom Ocean View | Living area | 42-inch flat-screen TV with satellite channels, TV
Interior detail
Food and drink

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for King Bed Ocean View

King Bed Ocean View | Beach/ocean view

King Bed Ocean View

8.2 out of 10
Very good
(13 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Double Bed Ocean View

Double Bed Ocean View | Beach/ocean view

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment with Balcony and Ocean View

In-room safe, individually decorated, individually furnished

Apartment with Balcony and Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Two Bedroom Ocean View with Pool

Two Bedroom Ocean View with Pool | In-room safe, individually decorated, individually furnished

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room with Garden View and Balcony

King Room with Garden View and Balcony | In-room safe, individually decorated, individually furnished

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite with Partial Sea View

In-room safe, individually decorated, individually furnished

Suite with Partial Sea View

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 753 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Double Room with Ocean View

In-room safe, individually decorated, individually furnished

Double Room with Ocean View

  • Ocean view
  • 753 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Loft with Ocean View

In-room safe, individually decorated, individually furnished

Loft with Ocean View

  • Ocean view
  • Sleeps 2
  • Free WiFi

View all photos for Suite with Ocean View

Private kitchen

Suite with Ocean View

  • Ocean view
  • Sleeps 5
  • Free WiFi

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • Free WiFi

View all photos for Suite with Ocean View

In-room safe, individually decorated, individually furnished

Suite with Ocean View

  • Ocean view
  • Sleeps 6
  • Free WiFi

View all photos for Double Room with Garden View

In-room safe, individually decorated, individually furnished

Double Room with Garden View

  • Garden view
  • Sleeps 4
  • Free WiFi

View all photos for Suite with Garden View

In-room safe, individually decorated, individually furnished

Suite with Garden View

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Ocean View

Two Bedroom Ocean View | Living area | 42-inch flat-screen TV with satellite channels, TV

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds
  • Free WiFi

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About the neighborhood

Cancun

Beachfront retreat .A stay at this Zona Hotelera aparthotel places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Kukulcan Plaza Shopping Mall. Marlin Beach and Hotel Zone Beaches are also within half a mile (1 km).
View more Aparthotels in CancunOpens in a new window

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬11 min walk

About this property

Hotel y Museo Casa Turquesa

4-star beachfront aparthotel near Delfines Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Hotel y Museo Casa Turquesa. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel y Museo Casa Turquesa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

How close is Hotel y Museo Casa Turquesa to the airport?

Hotel y Museo Casa Turquesa is 12.3 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on May 5, 2026 start from $100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel y Museo Casa Turquesa have an airport shuttle?

Airport shuttle services are not available at Hotel y Museo Casa Turquesa.

How close is Hotel y Museo Casa Turquesa to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does Hotel y Museo Casa Turquesa offer free breakfast?

Free breakfast isn’t offered at Hotel y Museo Casa Turquesa, but cooked-to-order breakfast is offered for a fee of between MXN 350 and 600 for adults, MXN 320 and 580 for children. It's available every day from 7 AM to noon.

Is there a casino at Hotel y Museo Casa Turquesa?

No, there is no casino at this aparthotel, but Royal Yak Casino and Sports Book (22-min drive) and Dubai Palace Casino (22-min drive) are nearby.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Hotel y Museo Casa Turquesa?

This aparthotel offers free self parking.

Does Hotel y Museo Casa Turquesa have a pool?

Hotel y Museo Casa Turquesa features an outdoor pool.

Does Hotel y Museo Casa Turquesa have a restaurant?

Hotel y Museo Casa Turquesa is home to El Mirador, which features international cuisine, pool views, and a poolside location.

Does Hotel y Museo Casa Turquesa have a spa?

There are no spa services available at this aparthotel.

How close is Hotel y Museo Casa Turquesa to downtown Cancun?

Hotel y Museo Casa Turquesa is 0.2 mi away from Avenida Kukulkan.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 488 out of 1189 reviews
Rating 8 - Good. 285 out of 1189 reviews
Rating 6 - Okay. 162 out of 1189 reviews
Rating 4 - Poor. 119 out of 1189 reviews
Rating 2 - Terrible. 135 out of 1189 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Meet

The staff was made up of wonderful people. The issue was the room, it felt like old and there was mould in the shower, saw a roach in the washroom. The biggest issue was the sliding door that leads toward the pool area did not lock properly.
Stayed 3 nights in Jan 2026

6/10 Okay

William, Round Hill

Stayed 2 nights in Jan 2026

8/10 Good

Mahmut

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, amazing location and view. Absolutely perfect. Just concern is, some of the art materials, such as statutes, art pictures are not suitable for the kids, so, if you are couple without kids, the place is great, otherwise, you might think some other places that good for the kids.
Sunrise Jan 22
From balcony to sea-view Jan 21
Sunrise Jan 20
Sunrise Jan 20
Stayed 5 nights in Jan 2026

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, amenities
Con: Aside from the hotel, being old, which I knew before going, the beds were extremely hard, the bathrooms were gross, the shower head had so much buildup on it that it’s sprayed in different directions and the water would not drain so you were standing in a 3 inch puddle of water. The chairs down on the beach were extremely uncomfortable because there’s no pads and they’re made of that hard white plastic so after sitting on them for about a half hour your butt begins to hurt; additionally, they only had two adjustments flat or sitting completely straight up, you could not recline. The pool is old but doable and there’s very limited staff so if you’re looking for a luxurious pool experience, you will not get that (which we knew ahead of time). There is a bartender, but they’re very limited and what they serve. Pro: the staff was very nice and somewhat attentive. The view of the golf was amazing and the breakfast they served was very good.
Garden view from my room
Eating breakfast el fresco; beautiful view of the ocean
The Pelican joined us el fresco…
Stayed 5 nights in Jan 2026

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Needs some minor upgrades to the rooms
Stayed 6 nights in Jan 2026

10/10 Excellent

Aaron

Stayed 4 nights in Jan 2026

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Diana

The toilet didn’t function fully; didn’t dispose of waste very well. The bed needed a blanket.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith, Oak Creek

Liked: Cleanliness, amenities, property conditions & facilities
Those who know, KNOW ! This is an outstanding value for a super quiet , historic place . Think private , aging beach mansion and world class art gallery ! Friendliest staff , great little restaurant, a gem for sure ! Near everything and on the best beach in the world !
Stayed 3 nights in Jan 2026

8/10 Good

Yongqun

Stayed 1 night in Dec 2025

10/10 Excellent

Aaron

Stayed 3 nights in Dec 2025

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025

6/10 Okay

Xing

Traveled with group, Traveled with family
Disliked: Cleanliness
This is a very old hotel. The beach was nice, but the roaches were not fun at all. We found live ones and dead ones. There's no blanket in the room. We found that at 10pm, wasn't a very crazy time, but the phone in the room did not work, and we could find no one at the front desk. Luckily we were from New York, we spent the night with our winter jackets.
Stayed 5 nights in Dec 2025

4/10 Poor

Helen

Stayed 4 nights in Dec 2025

2/10 Terrible

Olufemi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The photos on the listing are extremely misleading. The property is in a very poor state and appears to be badly neglected. Below are factual issues I personally observed in the room: • A complimentary water bottle that was already partially used • Toilet not cleaned, with brown residue around the rim • Sink taps and shower doors not cleaned • Cupboards with no handles • Mould and visible erosion on the bed frame • Heavy white limescale staining and rust in the bath and shower • Hot water only reached a temperature slightly above cold after running for at least 10 minutes; I had to wear slippers while showering • Outdoor bathtub/jacuzzi was heavily stained, rusted, and not functioning. It looked unused for years, and I would not have used it even if it were operational. From the back balcony, I could see other rooms’ jacuzzis in the same condition. • Room safe was rusting and had no working lock; this had to be requested from reception I asked to change rooms and even offered to downgrade from a garden-view room to a standard room, but was told no other rooms were available. Based on my experience, this property does not reflect its online photos or ratings. I strongly advise future guests to reconsider booking.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love this Hotel! Clean, location right on the beach, beautiful view from he time you wake to go to bed. The staff are the reason why I go there on and the hotel is beautiful. I love being able to swim the ocean and the pool with both being so accessible. The art collection in the hotel is fabulous. Such good people. Employees are what make business’s what they are, they’re the best. All the food I’ve eaten there has been good. Oh, and it’s not crowded. I believe there’s 38 rooms? So a boutique hotel. This is my fave on all my travels I’ve been on. ENJOY!
Stepping in the Hotel, gorgeous….
View from the hotel lobby.
Stairway down to restaurant.
My room.
Stayed 2 nights in Dec 2025

4/10 Poor

Freddy

Stayed 2 nights in Dec 2025

10/10 Excellent

JANET

Traveled with family
Liked: Cleanliness, room comfort
Excellent quiet location right next to one if the best parts of the beach.Beautiful hotel with art displays everywhere and friendly and helpful staff. The fixtures& decor are past their best and need a lot of money spent on them but the rest of the hotel makes up for this so it's not for you if you knit pick but I would use again with no doubts. Nice little pool, great breakfast, huge rooms. I recommend the garden rooms as you have direct access to the pool - you don't need a high level as you get the amazing views from the pool area.
Main foyer
Beds on the beach
Main foyer
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher, toronto

Stayed 2 nights in Nov 2025

10/10 Excellent

Larry Paul

Traveled with family
Disliked: Property conditions & facilities
The hotel is an older one built in 1991. At one time it must have been very nice (a tour guide told me that Arnold Schwarzenegger and other celebrities have stayed there) but in recent years it has been neglected and now is in need of a renovation. For example the key to my room also fit the adjoining room lock, the sliding glass door did not close well or lock, hot water was not always available, the hair dryer did not work, electrical receptacles were loose and did not have a trim cover, the room safe was only a small metal box not secured to anything, the outdoor hot tub was not usable and the exterior needs both cosmetic and building repairs. But the staff was excellent, the location right on the beach. And I would stay there again in spite of the shortcomings.
Stayed 8 nights in Nov 2025

6/10 Okay

Belochi

Traveled with family
Liked: Cleanliness
Calm stay
Stayed 7 nights in Oct 2025

4/10 Poor

James

I have stayed at this hotel for years, and the service and hotel in general have been declining. I came to Cancun to stay for 2 months, and the guys are the reception would not upgrade my room, give me an extended stay rate, and they gave me one of the worst rooms in the hotel. Considering this time of year the hotel is almost empty, that is really bad business. The restaurant is closed, elevator is still broken and you have to carry you own stuff up and down the stairs. Just really poor service tor the premium hotel rates they are still charging. I wouldn't suggest staying here.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness
110% recommended! I’m a repeat customer and absolutely love this hotel.
Stayed 5 nights in Jul 2025

10/10 Excellent

Trudy

Liked: Cleanliness, room comfort

Lovely place to stay

The staff were all very friendly but not overly so. You were made to feel welcome and could get help if you needed it. The pool and drinks are very good. Some touch ups at the property are needed over time but we had a very nice stay.
Stayed 7 nights in Jun 2025