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Hotel Description

Family-friendly beachfront hotel with outdoor pool

Beachfront retreat

At this Zona Hotelera hotel, you'll be within a 5-minute walk of Marlin Beach and Kukulcan Plaza Shopping Mall. Also, Ballenas Beach is within half a mile (1 km) and Tequila Museum is within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a swim-up bar. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Heated floors, free WiFi

The 30 individually decorated guestrooms offer free WiFi and room service. Other amenities include rainfall showerheads, heated floors, and flat-screen TVs with satellite channels.

Suite, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$95* Per night/room Oct 1 - Oct 2

King Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 8 Max

King Minister Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

All-inclusive Details

  • Gratuities not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Premium/imported alcoholic beverages not included
  • Premium food items not included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Taxes not included
  • Room service not included
  • Minibar not included

Property Features

Casa Turquesa offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. A library, a terrace, and tour/ticket assistance are also featured at the family-friendly Casa Turquesa. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Cancun hotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Bellhop
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Casa Turquesa offers 30 air-conditioned accommodations with safes and blackout drapes/curtains. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

El Mirador - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Celebrity - Onsite restaurant. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 750 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 380 for adults, MXN 80 and MXN 200 for children (approximately)
  • Airport shuttle fee: MXN 600 per person (one-way)
  • Airport shuttle fee per child: MXN 300 (one-way), (from 2 to 12 years old)
  • Rollaway bed fee: MXN 750 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Turquesa
  • Casa Turquesa Cancun
  • Casa Turquesa Hotel
  • Casa Turquesa Hotel Cancun
  • Casa Turquesa Hotel Tulum
  • Casa Turquesa Tulum
  • Casa Turquesa Hotel
  • Casa Turquesa Cancun
  • Casa Turquesa Hotel Cancun

You should know

  • Casa Turquesa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.