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Aparthotel

Hotel y Museo Casa Turquesa

Property class: 4
4-star beachfront aparthotel near Delfines Beach

Choose dates to view prices

Photo gallery for Hotel y Museo Casa Turquesa

A resort with a swimming pool, lounge chairs, and a view of the ocean.
A spacious room with a large arched window, a chandelier, and a statue on a pedestal.
A tray with breakfast items and a cup of coffee on a beach.
A view from a window with a balcony, featuring a clear blue sea and a tropical setting with palm trees.
A balcony with a table set with fruits and a bottle, overlooking a beach and ocean.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry

Explore the area

View in a map
Cancun, QROO
  • Place, Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Place, Hotel Zone Beaches
    ‪5 min walk‬
  • Place, Marlin Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for King Bed Ocean View

A hotel room with a large bed, a TV, a desk with a chair, and a view of the ocean.

King Bed Ocean View

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Bed Ocean View

A hotel room with a bed, a desk, a TV, and a seating area with chairs.

Double Bed Ocean View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean Suite with Jetted tub

A modern hotel room with a bed, a desk, a chair, a television, and a refrigerator.

Ocean Suite with Jetted tub

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Ocean View with Pool

A pool area with a clear sky, potted plants, and lounge chairs.

Two Bedroom Ocean View with Pool

  • Ocean view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for King Room with Garden View and Balcony

A spacious room with a large window, a sofa, a glass table, and a decorative vase.

King Room with Garden View and Balcony

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room

  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Ocean View

A spacious living room with a large window overlooking a beach, a sofa, and a glass coffee table.

Two Bedroom Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

APARTMENT OCEAN VIEW KING BED

  • Sleeps 10

APARTMENT OCEAN VIEW QUEEN BED

  • Sleeps 10

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About the neighborhood

Cancun

Beachfront retreat .Your stay at this Zona Hotelera aparthotel places you within 2 miles (3 km) of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Kukulcan Plaza Shopping Mall and Luxury Avenue Shopping Mall are also within half a mile (1 km).
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What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 2 min walk - 0.1 miles
  • Hotel Zone Beaches - 5 min walk - 0.3 miles
  • Marlin Beach - 5 min walk - 0.3 miles
  • La Isla Shopping Mall - 16 min walk - 0.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Capuchino Bar - ‬11 min walk
  • ‪El Fish Fritanga - ‬9 min walk
  • ‪Don Julio Restaurant - ‬9 min walk
  • ‪La Veranda - ‬8 min walk
  • ‪Ilios Restaurant - ‬11 min walk

About this property

Hotel y Museo Casa Turquesa

4-star beachfront aparthotel near Delfines Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at the boutique Hotel y Museo Casa Turquesa. The aparthotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cancun aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 4 levels
  • Built in 1991
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • BBQ grill(s)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel y Museo Casa Turquesa offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Cancun aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 350 to 600 for adults and MXN 320 to 580 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MXN 20 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Turn off the lights and return the keys

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel y Museo Casa Turquesa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 20.0 per day.

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 600 for adults, and MXN 320 to 580 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 005-007-007429/2025

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

How close is Hotel y Museo Casa Turquesa to the airport?

Hotel y Museo Casa Turquesa is 12.3 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel y Museo Casa Turquesa?

As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at Hotel y Museo Casa Turquesa on Oct 8, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel y Museo Casa Turquesa have an airport shuttle?

Airport shuttle services are not available at Hotel y Museo Casa Turquesa.

How close is Hotel y Museo Casa Turquesa to the beach?

This aparthotel is on the beach. Don't forget your sunscreen!

Does Hotel y Museo Casa Turquesa offer free breakfast?

Free breakfast isn’t offered at Hotel y Museo Casa Turquesa, but cooked-to-order breakfast is offered for a fee of between MXN 350 and 600 for adults, MXN 320 and 580 for children. It's available every day from 7 AM to noon.

Is there a casino at Hotel y Museo Casa Turquesa?

No, there is no casino at this aparthotel, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (22-min drive) are nearby.

What time is check-in at Hotel y Museo Casa Turquesa?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Hotel y Museo Casa Turquesa?

This aparthotel offers free self parking.

Does Hotel y Museo Casa Turquesa have a pool?

Hotel y Museo Casa Turquesa features an outdoor pool.

Does Hotel y Museo Casa Turquesa have a restaurant?

Hotel y Museo Casa Turquesa is home to El Mirador, which features international cuisine, pool views, and a poolside location.

Does Hotel y Museo Casa Turquesa have a spa?

There are no spa services available at this aparthotel.

How close is Hotel y Museo Casa Turquesa to downtown Cancun?

Hotel y Museo Casa Turquesa is 7 mi away from Cancun.

Hotel y Museo Casa Turquesa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 524 out of 1253 reviews
Rating 8 - Good. 296 out of 1253 reviews
Rating 6 - Okay. 171 out of 1253 reviews
Rating 4 - Poor. 122 out of 1253 reviews
Rating 2 - Terrible. 140 out of 1253 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Martha

Liked: Cleanliness, check-in, communication, listing accuracy
We love the view and the quiet of the place!staffs very nice and manager super cool and helpful. We enjoyed very much.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Jamey

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful hotel with extraordinary background Beautiful artwork throughout the hotel. Restaurant is wonderful with fantastic food and exceptional service. Beautiful ocean views. Amazing hotel.
Stayed 14 nights in May 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, check-in, communication, listing accuracy
Great place, good price, good staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Aksana

Liked: Cleanliness, check-in, communication, listing accuracy
The hotel is located in a great location, beautiful interior, interesting architecture, the hotel really looks like a museum. But everything in the hotel requires renovation and better equipment.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, check-in, communication, listing accuracy
Great value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, check-in, communication, listing accuracy
Great place and friendly staff
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

robin

Liked: Cleanliness, check-in, communication, listing accuracy
The food here is excellent. My room was clean and the beach is incredibly close to me. The staff is very nice. Love it every time I visit.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, check-in, communication, listing accuracy
This is the most beautiful place ever!!!!! 😭❤️ you all seriously need to come. The host was amazing, the staff were so kind and caring and really helped in times of need. The view is BETTER IN PERSON. Please don’t hesitate to come. My experience was amazing and I wish I never left. I will be back!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Christina

Liked: Cleanliness, check-in, communication
Clean room, responsive staff but place was much older than pictures looked. Would stay again though for price and location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ricardo Juan Blanco

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and central location was nice. A little TLC and this hotel would have great potential.Not as modern as others but having a comfortable bed, working ice cold A/C and a big pool checks all the boxes for me.Never overcrowded and literally steps away from beach access is what keeps me coming back.Hotel has history with beautiful painted murals and art work throughout. My favorite place in all Cancun.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Shayal

Nice hotel, great view and good area
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Shoreh

Liked: Check-in, communication
Disliked: Cleanliness
Yes that was the most wonderful part of my stay the view and the pool . Hotel showers need renovations
Stayed 9 nights in Apr 2026
Verified review

8/10 Good

Avrohom

Liked: Cleanliness, check-in
The pool was really great. The views from the pool of the Ocean and beach were astounding. The hotel overall was good, the rooms large, bathroom are was large, and overall pretty clean. The hotel overall needs updating, which they seem to be in the middle of.
Stayed 13 nights in Mar 2026
Verified review

10/10 Excellent

Debra

Liked: Cleanliness, check-in, communication, listing accuracy
Wow I loved this place as I am a fan of art and it feels like you are staying at an Art Museum by the beach. My only complaint was the only restaurant was closed by 4pm probably because it was a quiet time but there were still a few guests staying and it would have been nice to at least have it open until 5pm. I ordered my meal just before closing and got it delivered to my room. Food was excellent and staff tried very hard to make you feel at home. Got upgraded because I missed a couple of days after missing my flight and it had a fantastic view...very large room and very comfortable. No complaints and I will be back.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

julie

Liked: Cleanliness, communication
Disliked: Listing accuracy
Lots of good. Very quiet and peaceful grounds. Beautiful clean pool. Old, dated, tired room that needs renovating. Very hard to find the hotel for my Uber drivers, as there are no signs on the building. Bed was hard as a rock. Coffee in the rooms would have been nice.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lane W

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the location and spacious room. Stunning view from the balcony. Loved the uniqueness of the space as well as the pool.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a classic hotel. My wife and I loved it. I'll definitely be back
Stayed 7 nights in Feb 2026
Verified review

6/10 Okay

Gena

Liked: Check-in, communication, listing accuracy
Private beach area with chairs and palapas. You absolutely do not compete with people
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wanderful staff, director, perfect see, can only glhigly recommend
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Blanca

Liked: Cleanliness, communication
The hotel is a little older but the location is great and the view from the room we had was spectacular. We could see the ocean from one side and the lagoon from the other.
Stayed 5 nights in Dec 2025
Verified review

2/10 Terrible

Kiara

Disliked: Cleanliness, check-in
Ocean view but definitely Not a clean room
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Julie

Nothing open swimup bar closed rooms were okay be nice if they would Have tub on balcony working as well
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Katelyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice staff. Love the art in the hotel. The food was good at breakfast. The cable in my room didn't work was the only thing I would have liked to work better. The beach behind the hotel is next absolutely gorgeous!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Lisbeth

Liked: Cleanliness, check-in, communication
The staff were very friendly and welcoming, and they kindly arranged an early check-in for us, which was greatly appreciated. However, I felt that the hotel was not in as good condition as it appeared in the photos. Some areas seemed a bit worn and did not match the expectations set online. I would also have appreciated higher-quality shampoo and soap amenities.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very very good
Stayed 5 nights in Jan 2026

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