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Sun Palace Cancun - Adults Only - All-inclusive

4.5 star property
4.5-star beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for Sun Palace Cancun - Adults Only - All-inclusive

3 outdoor pools, sun loungers
Superior Deluxe Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar
Terrace/patio
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min drive‬
  • Place, El Rey Ruins
    ‪2 min drive‬
  • Place, Delfines Beach
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)
  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Governor Suite Partial Ocean View - King Size Bed

  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Junior Suite Ocean View - Two Double Beds

  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - King Size Bed

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - King Size Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 435 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Deluxe Ocean View - Book 5 nights, Get 3 Free nights at Punta Cana

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | 1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite - Ocean View

  • 570 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Presidential with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Presidential with Sea View

  • 1377 sq ft
  • Sleeps 4

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • 570 sq ft
  • Sleeps 4

View all photos for Room Superior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Superior with Sea View

  • 570 sq ft
  • Sleeps 2

View all photos for Suite with Partial Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite with Partial Sea View

  • 570 sq ft
  • Sleeps 2

View all photos for Suite Junior with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Suite Junior with Sea View

  • 570 sq ft
  • Sleeps 2

View all photos for Room Standard with Sea View

1 bedroom, hypo-allergenic bedding, down comforters, free minibar

Room Standard with Sea View

  • 430 sq ft
  • Sleeps 2

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About the neighborhood

Cancun

Beachside getaway.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.3 miles
  • El Rey Ruins - 2 min drive - 1.6 miles
  • Delfines Beach - 3 min drive - 1.8 miles
  • Aquaworld - 6 min drive - 4.4 miles
  • Riviera Cancun Golf Resort - 9 min drive - 4.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Royal Solaris Cancun - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Marco Polo Restaurante - ‬9 min walk
  • ‪Sun Palace - ‬1 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

4.5-star beachfront property near Delfines Beach
Sun Palace Cancun - Adults Only - All-inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sun Palace Cancun - Adults Only - All-inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. You'll have access to the outdoor pool at a partner property. Self parking is free.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 247 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Sun Palace Cancun - Adults Only - All-inclusive offers 247 accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters. Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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  • Hot Tub
  • Breakfast included
  • All inclusive
4.6 out of 5, Wonderful, 4,738 reviews
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sun Palace Cancun - Adults Only - All-inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

How close is Sun Palace Cancun - Adults Only - All-inclusive to the airport?

Sun Palace Cancun - Adults Only - All-inclusive is 8.1 mi (13-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Sun Palace Cancun - Adults Only - All-inclusive?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Sun Palace Cancun - Adults Only - All-inclusive on Sep 28, 2025 start from $544.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sun Palace Cancun - Adults Only - All-inclusive have an airport shuttle?

Sun Palace Cancun - Adults Only - All-inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Sun Palace Cancun - Adults Only - All-inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Sun Palace Cancun - Adults Only - All-inclusive offer free breakfast?

Sun Palace Cancun - Adults Only - All-inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Sun Palace Cancun - Adults Only - All-inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are nearby.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sun Palace Cancun - Adults Only - All-inclusive?

This property offers free self parking.

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Sun Palace Cancun - Adults Only - All-inclusive features 3 outdoor pools.

Does Sun Palace Cancun - Adults Only - All-inclusive have a restaurant?

Sun Palace Cancun - Adults Only - All-inclusive is home to La Tratto, which features Italian cuisine.

Does Sun Palace Cancun - Adults Only - All-inclusive have a spa?

This property has a spa, which features mani/pedis, body scrubs, and body treatments.

How close is Sun Palace Cancun - Adults Only - All-inclusive to downtown Cancun?

Sun Palace Cancun - Adults Only - All-inclusive is 3.9 mi away from Avenida Kukulkan.

Sun Palace Cancun - Adults Only - All-inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1003 reviews
Rating 8 - Good. 159 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 18 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alex-Liang

Traveled with partner
Liked: Cleanliness, staff & service
The all inclusive package is great and the staffs are welcoming and helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 3 nights in Jun 2025

10/10 Excellent

Monserrat, Delft

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all ammazing
Stayed 5 nights in Jun 2025

10/10 Excellent

Casey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the food, ambience and nightly entertainment. Highly recommend this property and would return.
Stayed 5 nights in Jun 2025

10/10 Excellent

EDWARD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, wonderful and very nice staff. Very beautiful place with great views!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Tijuan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about Sun Palace is amazing. This was our third visit, and we brought friends. We love having the ability to visit other Palace Resorts during our stay. The room service food stands out to me. It was just as good as the food in the restaurants. We are definitely looking forward to our 4th visit!!
Stayed 2 nights in May 2025

10/10 Excellent

Kristan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort!
Stayed 4 nights in Apr 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was extremely professional and helpful and the hotel was extremely clean!
Stayed 6 nights in May 2025

6/10 Okay

Tammi

Traveled with group
Disliked: Staff & service
My friends and i were sitting down at the pool area. There is only one waiter for the area near the quiet pool and above by the luxury area. So our drinks took forever. The pool area with the music there was absolutely not place to sit because all the other people who have places there get priority over people who vacationing. Not right!
Stayed 7 nights in Mar 2025

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As someone with OCD let me say, this place was clean, always attentive with members and non members . The attention to detail is amazing and all the pools were fun! Shout out to Jonathan, Jesus, Monica at the pool party for keeping it entertaining and doing yoga and pool Pilates for beginners! Silvio was our pool bartender and he was amazing! Jesus at Aurora was so knowledgeable about every dish! FYI the spa is awesome! Can’t wait for next vacation. Will definitely be going back!
Stayed 7 nights in May 2025

10/10 Excellent

Monica P, Doral

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super bello todo
Stayed 4 nights in May 2025

10/10 Excellent

Darlene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
5 night stay with a friend. Exceeded all of my expectations! From the moment we got there til the moment we left, we were always greeted with smiles from all of the staff. The weather was perfect...the beach and pool area impeccable! Entertainment staff were the best! Nightly shows were surprisingly fun. Drinks were delicious and flowing...wait staff always made sure we had a drink in hand. The rooms were beautiful and clean. Restaurants all were very good! Make your reservations as soon as you get there...certain timeslots go fast. Check in and out were quick and seamless. Will definitely go there again!
Stayed 5 nights in May 2025

10/10 Excellent

Lisa

Stayed 3 nights in May 2025

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, service, & food. We liked everything about this resort, and we highly recommend for couples looking for a all adults only resort. Everyone provided an excellent service, specially Ignacio swing up bar, Manual pool bar, Steven & Francisco at the Thai restaurant.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adults sun palace

The service was very good as well as the food and drinks. The breakfast cooks angel, and Patricio were awesome. The entertainment at the poll was very good. I would recommend this resort to my family and friends.
Stayed 11 nights in Apr 2025

10/10 Excellent

Victoria

Stayed 3 nights in May 2025

10/10 Excellent

Casey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is great if you like to be away from the crazy loud part of Cancun. This resort is very relaxing, low key, but yet still plenty to do and see.
Stayed 2 nights in Apr 2025

2/10 Terrible

Peturah, Philadelphia

Traveled with family
Liked: Staff & service
Disliked: Amenities
Roach in our room. Limited food options, greasy, salty food. Left us bloated. Limited minibar snack options. No loungers on large balcony. Room service took 1 hour. Not a lot of activities at hotel… They are predators to new guests. They lie to get you to attend membership breakfast. Where the car salesman, get you drunk and sign you up for expensive vacation membership and refuse to let you out of the contract. Even when you try to cancel within allowable timeframe. Don’t fall for the money grabbing scam. The upgrade to Leblanc isn’t free, it’s built into your contract, if you try to cancel, that down payment is forfeited. The scam starts from the airport, just get your bags and walk straight out to your car service. None of those people in the passage way have your best interest in mind. They work for the vacation membership groups!
Stayed 5 nights in Apr 2025

10/10 Excellent

Shawn, springfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at an all-inclusive resort. The entire staff was very friendly and attentive. The peoperty wasnt overly large and expansive, so this created an atmosphere that was conducive for meeting rhe same people day after day and making friends. The food was excellent, however I think the options at the Fuego restaurant could have been better. Would definitely go back to this resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Predell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Rohit

Stayed 3 nights in Apr 2025

10/10 Excellent

ayodeji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3 night stay was one of the best experiences ever,we were treated like royalty,every member of staff was courteous and respectful and the food was awesome especially the snacks.For entertainment more indoor games like chess,ping pong could be introduced for guests to while away time during the day if one is not in the mood to lie by the pool or beach.Overall this is a wonderful resort and we’ll definitely be back.They also gave us a free upgrade because of our VIP acess
Stayed 3 nights in Apr 2025

8/10 Good

JENNIFER, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025