Casa Caribe Cancun

5.0 star property
5-star hotel near Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Casa Caribe Cancun

Exterior
Beach/ocean view
Garden
Beach/ocean view
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500
  • Ultramar Ferry Puerto Juárez
    ‪1 min walk‬
  • Puerto Cancun Marina Town Center
    ‪7 min drive‬
  • Playa Tortugas
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Panoramic Suite, 1 King Bed, Kitchen, Corner

  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Apartment, Multiple Beds, Kitchen, Ocean View

7.6 out of 10
Good
(5 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

Luxury Suite, 1 King Bed

  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

Puerto Juarez stay.With a stay at this Puerto Juarez hotel, you'll be steps from Ultramar Ferry Puerto Juárez and Gran Puerto Pier. Also, El Niño Beach is within half a mile (1 km) and Séptimo Día Adventist Church is within 2 miles (3 km).

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 miles
  • Plaza Las Americas - 7 min drive - 3.4 miles
  • Puerto Cancun Marina Town Center - 7 min drive - 2.5 miles
  • Playa Tortugas - 13 min drive - 4.8 miles
  • Langosta Beach - 13 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪Puerto Santo - ‬14 min walk
  • ‪Portofino - ‬3 min drive
  • ‪World Café - ‬3 min drive
  • ‪Blue Water Grill - ‬3 min drive

About this property

Casa Caribe Cancun

5-star hotel near Ultramar Ferry Puerto Juárez
As a guest of Casa Caribe Cancun, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Casa Caribe Cancun also features tour/ticket assistance, a garden, and a front-desk safe. Self parking is free.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 6 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
Casa Caribe Cancun offers 6 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40.00 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

How close is Casa Caribe Cancun to the airport?

Casa Caribe Cancun is 13.4 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Casa Caribe Cancun have an airport shuttle?

Casa Caribe Cancun offers an airport shuttle 24 hours a day, on request, for a charge of USD 40.00 per person, one way.

How close is Casa Caribe Cancun to the beach?

This hotel is a short 12-minute walk from El Niño Beach and 4.7 mi (15-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Casa Caribe Cancun offer free breakfast?

Casa Caribe Cancun does not offer free breakfast.

Is there a casino at Casa Caribe Cancun?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (8-min drive) are nearby.

What time is check-in at Casa Caribe Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Casa Caribe Cancun?

This hotel offers free self parking.

Does Casa Caribe Cancun have a pool?

Casa Caribe Cancun features an outdoor pool.

Does Casa Caribe Cancun have a spa?

There are no spa services available at this hotel.

How close is Casa Caribe Cancun to downtown Cancun?

Casa Caribe Cancun is 3.2 mi away from Cancun.

Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 273 reviews
Rating 8 - Good. 66 out of 273 reviews
Rating 6 - Okay. 39 out of 273 reviews
Rating 4 - Poor. 20 out of 273 reviews
Rating 2 - Terrible. 39 out of 273 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Octavio

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Ryan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

8/10 Good

Yvette

Traveled with partner
Liked: Cleanliness, staff & service
This place had a nice authentic charm to it. Although it was in need of renovations I found the place to be comfortable and cozy. My only complaint is that I got this place because it had a kitchen with an oven and stove however they supplied zero cooking utensils!! No pots no pans, nothing which defeated the purpose of me getting this place! You get 2 plates, 2 glasses, two sets of silverware, and 2 mugs for coffee but no coffee maker! Who wants to go out and buy pots and pans while on vacation? Not me.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, amenities
Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.
Stayed 3 nights in Apr 2025

2/10 Terrible

Arun K

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets are rusted. Bugs in room.
Stayed 4 nights in Apr 2025

2/10 Terrible

nina

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water shower, asked staff, no english speaking, came up, did not fix, sort of said it's hot but did not get hot shower in 6 days. water smells, no dead bolt, it was there but broken. best thing was the bed was great & comfy. price cheap, now know why. don't stay there. upgrade. continental breakfast was watered down tang of sorts & small slices of white bread you could toast. coffee ok & tea selection ok. you could buy breakfast there but didn't want to
Stayed 5 nights in Apr 2025

4/10 Poor

Yan

Traveled with partner
Disliked: Property conditions & facilities
The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay on the 4th floor room with a patio and kitchen. Wonderful view of the sea and Isla Mujeres.
Stayed 1 night in Apr 2025

4/10 Poor

Luisa, cypress

Stayed 1 night in Apr 2025

4/10 Poor

Varinder, MISSISSAUGA

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs lot of repairs. In pictures it looks nice but in reality its different.
Stayed 4 nights in Apr 2025

2/10 Terrible

Olicar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just checked out, terrible experience ,staff doesnt speak english, room/accommodation advertise expedia website that we rented is far from what the photos shows, dont get fooled by the picture very dirty, so much molds in the shower door , shower knob very dusty we got the ocean view , also the free breakfast theyve mentioned is a bland coffee, orange juice and a piece of bread . The breakfast you think it is thats not it you have to pay for eggs etc. Pool hasnt been cleaned probably for years you pay for the ocean view , convenient to ultramar ferry going to isla mujeres thats it. Youre on your own here nobody speak english staff lounges more than the tourist.theyve ruined my birthday vacation. Dont ever come here. For all the western country folks dont ever come here. Pay more to stay hotel zone area than here. Trust me. Im not a complainer i rarely do reviews. Only reviews either i have the best experience or worst. This one is the worst! If you dont speak spanish dont come here!
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and peaceful, unique place, felt like a tree house, clean, comfy, helpful staff.
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the ferry port to Isla Mujeres. Rooms with a nice water view and pool
Stayed 1 night in Apr 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with access from the third floor via circular stairs - beautiful view and private balcony. Continental breakfast was only toast, coffee and tea. Could have had some fruit...
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Traveled with group
Liked: Staff & service
Disliked: Amenities
Small hotel, very calm and peaceful. Older place in need of some TLC, but overall nice place with good size apartment style rooms.
Stayed 1 night in Apr 2025

8/10 Good

Joseph, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is good for those wanting to stay away from the hustle and bustle of Cancun. It is super close (under 5 min walk) to the ferry port and it’s close a really good restaurant called San Remo, which was great!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place

Spacious quiet apartment style rooms. Love this place.
Stayed 1 night in Jan 2025

8/10 Good

Maritza Herrera

Stayed 3 nights in Mar 2025

8/10 Good

Nadia

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.
Stayed 6 nights in Mar 2025

2/10 Terrible

Cheng Lung

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right around the corner from the ferry to Isla Mujeres. After a long flight, Casa Caribe was a perfect stop before heading to the island the next day. There was a lot of construction in the area due to hurricane damage. Be aware that "breakfast included" means toast, coffee and juice but the family will make you a more substantial breakfast for a very low cost.
Stayed 1 night in Feb 2025

6/10 Okay

APRIL

Liked: Cleanliness, staff & service
This place is perfect for those who don't want to be on a resort or in the busy hotel zone. The place is old and showing signs of wear, but the outdoor area was beautiful, right on the water and next door to the Isla Mujeres ferry. Lots of excellent local places to eat that are very close and reasonably priced. Room was clean and staff was friendly and helpful. If you are looking for a more authentic mexico experience than the resort life, then this is the place for you.
Stayed 6 nights in Mar 2025

10/10 Excellent

Sahiba

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful ambience, large and well decorated rooms, great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Sahiba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. Feels like it’s off the beaten pathway, but right next to the ferry! Walkable to amazing local food. Staff is very nice and our room was amazing. Love this little gem.
Stayed 2 nights in Feb 2025