4.3 out of 5

"I stayed for two weeks in June. The hotel has a great location and a wonderful beach. I requested a suite which was very nice and comfortable. The res ... " More

By a verified traveler on Sun 02 Jul 2017

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Hotel Description

A family-friendly stay in Cancun awaits you at Beachscape Kin ha Villas & Suites. Within just a 10-minute stroll, you'll find Plaza Caracol Mall and Cancun Convention Center. Highlights at this beachfront resort include 2 restaurants, an outdoor swimming pool, and free valet parking.

All 139 rooms feature free WiFi, balconies or patios, and cable TV. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, room service, coffee/tea makers, and in-room massages are available.

A day of pampering can include beachside massages, body scrubs, and mani/pedis. The restaurant, Albufera, is open for breakfast. The resort's own bar/lounge is a nice place to enjoy a drink. Spend the day at the beach and enjoy the onsite health club and kids' swimming pool. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 7 AM and noon.

Within a 20-minute drive of this 3.5-star Avenida Kukulkan resort, attractions include La Isla Shopping Mall and El Rey Ruins.

Suite, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Suite, 3 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 10 Max

Standard Room, 2 Double beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Beachscape Kin ha Villas & Suites ratings based on 104 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Fine hotel with a great beach!

Pros: I enjoyed the atmosphere and location. The site is perfect and very convenient to local restaurants and shops. All the staff were very nice.
Cons: The beachside restaurant did not have many vegetarian options. They should increase the number of vegetarian options.
Location: The location is very central. There are many bus stops and many buses available. Restaurants and shops are quite nearby, very convenient!
I stayed for two weeks in June. The hotel has a great location and a wonderful beach. I requested a suite which was very nice and comfortable. The restaurant was terrific. The breakfast and evening meal options were quite varied and very enjoyable. I am a vegetarian and was very pleased with the options available to me. The front desk and restaurant staff were very pleasant and helpful. The grounds were kept in immaculate shape! The hotel and grounds were in great shape as always. The gym was very good and I enjoyed a workout most every morning. I have stayed at the Beachscape about eight times now and will definitely plan to return many more times.

Posted by , from Vancouver, BC on Jul 2, 2017

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2 out of 5

Do not be fooled by the pictures!

1. No room for luggage if you arrive early, bags are left (mostly unatended) by the lobby. 2. Not all rooms have a minifridge and microwave, you have to complain and beg for a room with this standard equipment. 3. Front desk staff is not well trained, they constantly ask someone else before answering the standard "no can do".... 4. Rooms are outdated, not enough light bulbs/lamps, towels dirty and insufficient (one per person and none for face). TOILET TANK CHAIN BROKE AND WE HAD TO MANUALLY FLUSH TOILET. Bathroom smells bad all the time. 5. Only the bell boys and restaurant/bar staff are nice, we tipped them well. 6. Waited over 30 min to check out because the maids just wouldnt call back with an OK. I had to go find one and walked her to the room to count towels, beds, sheets, etc...then tip her...otherwise you dont get an "exit pass".... i guess they do not know this is borderline illegal....

Posted by , from TX on Jun 18, 2017

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2 out of 5

Love the white powdered sandy beach

It wasn't crowed at all which was great. The room was old but maintained. They skimped on the quality and quantity of towels and they smelled bad. The grounds of the resort were perfectly groomed and well maintained. The front desk was courteous but there was a huge language barrier. The bar/restaurant on the beach was perfect in location and atmosphere. The breakfast restaurant food was meh and limited in selection. Menus were in Spanish so I didn't know what to order. I was in a standard room but I expected a refrigerator at a minimum to keep water and food items in. It was 85 % humidity everyday. I didn't have all inclusive. Refrigerators should be standard in every room. It would have been nice to have brochures in the room that showed where local shopping and restaurants were. It was quiet and peaceful but they have room to grow in their amenities. 22 May 2017

Posted by , from Texas on May 24, 2017

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2 out of 5

Beachscape

Pros: Close to the beach
Cons: Better house keeping and working with you when you had a problem instead of telling you you can upgrade for more money
First day ok, second day no towels ask for them there was 3 adults in room only gave us 2 bath towels no face towels 2 of us had to share a towel. After 1st day no coffee was left in the room. From the first day coffee cups still had lipstick on cups till we left. The phone did not work. Door banged all night even though it was locked. Would not stay there again. No elevator and we were on the top floor 4 flight of stair we had a handicap person with us she had a very very hard time getting up and down the stairs

Posted by on Mar 24, 2017

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5 out of 5

Great low key hotel near beach

First the hotel is awesome, has a Mexico feel and it's nice and very clean! The view of the beach from the hotel was a great plus. I love how it was low key and very attentive to all guest. The staff was beyond great! I wanted a room change with a better view and a lil more room. They gladly helped me choose a room. Definitely coming back to this hotel!

Posted by , from dallas,tx on Jan 21, 2016

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4 out of 5

Beautiful beach for kids

Beautiful beach for kids. Our experience was good over all except for some of the cleaning girls are a bit rude but the lady who cleaned or room (4219)was really nice (sorry forgot her name). Also Really nice bartender.

Posted by , from Hollister, CA on Dec 7, 2015

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3 out of 5

A conditional OK

Pros: As above
Cons: As above
Location: Good Japanese restaurant. OK other restaurants. Clubs for partying. Huge store for knick knacks. Big Supermarket Buses to downtown and other locations
Food is terrible but there are restaurants within walking distance 1 to 2 miles. Staff is mixed. Front desk pleasant. Some of the wait staff surly but mostly pleasant. Maids good. All conditional on being tipped of course. The Tour desk is awful. To get a shuttle to the airport you have to go on line to their website which is all in Spanish otherwise take a taxi. So if you use Green Shuttle to hotel (big kiosk in airport) keep their card to phone them for return. Tour desk doesn't have local maps and is pricier than almost anywhere else. The hotel is a nice smaller facility on the bay so no surf and pleasant chairs and shade available with beverages and food brought to you from the bar. Jet ski's, boats and kayaks go right past the floats and ropes so there is no swimming possible in depths over 5 feet at high tide 3 at low. Pool is also 4 feet deep. The Hotel is CHEAP! They charge for bottled water. They provide 1 package of coffee the day you get there and then charge for it if you want the package thereafter. Gym has poor equipment. A large % of Mexican guests so I assume it is a good value.

Posted by , from New York on Jun 24, 2015

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4 out of 5

a combination of home and heaven

Pros: i loved everything about this hotel
Cons: the speed of the catoring service into the beach.
Location: everything was clean, safe, and the transportation is very fast and goes by very frequent
i loved the hotel as soon as arrived. the room was very simple, homely looking/feeling, very clean and fresh. i had the best time in my life in this facility. the food was good but the only thing i did not like is the in-beach catering service. the one of the waitors took too long tobring me anything whole knowing the restaurant was not that busy.

Posted by on May 27, 2015

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5 out of 5

Return trip to a fabulous venue!

Pros: I liked that the hotel is ideally located in la zona hotelera; is quiet, family-friendly and with plenty of places to sit, visit, relax or play.
Cons: Hooks installed within the shower stall in order to hang wet swimsuits.
Location: Perfectly located for easy walking to farmacias, food and souvenir shops and restaurants. Downtown is an easy bus ride for more variety shopping
Beachscape Kin Ha was just as I remembered from 6 years ago: a clean, decent room, a sparkling clean and groomed beach, delightful staff and plenty of delicious food from La Palapa. We came this time with an entourage of friends and family and everyone had a great time. I was especially appreciative of the security staff who allowed us on the beach after dark but kept a protective eye on us at all times. La Palapa wait staff were exceptionally attentive to our every need and desire.

Posted by , from Inkom Idaho on Mar 30, 2015

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2 out of 5

Bad start.

When arrived we were told that our room wasn't available cause the reservation was made thru an agency not thru them. I told them that I paid it weeks ago and I had the confirmation . Didn't care , we we're send to another hotel less category; for the first night, checking in even later and had to leave early in the morning carrying our luggage all day. Very inconvenient for an anniversary trip. I do not recommend it.

Posted by , from las vegas on Mar 24, 2015

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About the Beachscape Kin ha Villas & Suites

Location Blvd. Kukulcan Km 8.5, Cancun, QROO 77500

All-inclusive Details

All-inclusive room rates at Beachscape Kin ha Villas & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • Meals, snacks, and beverages included

Property Features

Some rates at Beachscape Kin ha Villas & Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Beachscape Kin ha Villas & Suites offers its guests an outdoor pool, a health club, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Beachscape Kin ha Villas & Suites. Self parking and valet parking are free. This 3.5-star Cancun resort is smoke free.

  • 139 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (25.5 km / 15.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Beachscape Kin ha Villas & Suites offers 139 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Albufera - This restaurant serves breakfast only.

La Palapa - This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Personal motorized watercraft on site
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

  • Number of treatment rooms 2
  • Massages on beach
  • Manicures and pedicures
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 for adults and MXN 150 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beachscape
  • Beachscape Kin ha
  • Beachscape Kin ha Villas
  • Beachscape Kin ha Villas Cancun
  • Beachscape Kin ha Villas Hotel
  • Beachscape Kin ha Villas Hotel Cancun
  • Beachscape Villas Kin ha
  • Kin ha
  • Kin ha Villas
  • Villas Kin ha
  • Ambience Villa Cancun
  • Ambience Villas
  • Beachscape Kin Ha Villas And Suites

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.