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4.2 out of 5

"Nothing special. But the bed was comfortable and the staff where very friendly " More

By a verified traveler on Fri 24 Jan 2020

Hotel Description

3.5-star hotel near Plaza Las Americas, connected to a shopping center

Seaside stay

With a stay at this Downtown Cancun hotel, you'll be within half a mile (1 km) of Plaza Las Americas and 6 miles (10 km) of Langosta Beach. Tortuga Beach is within 6 miles (10 km) and Cancun Convention Center is within 9 miles (15 km).

Business services

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center, laundry service, and free valet parking. You'll appreciate the area shuttle, terrace, and garden.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Egyptian cotton sheets, the 59 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include iPod docks, DVD players, and room service.

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$40* Per night/room Aug 8 - Aug 9

Junior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double or Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ambiance Suites Cancun ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambiance Suites Cancun

4 out of 5
Nothing special. But the bed was comfortable and the staff where very friendly

Posted by on Jan 24, 2020

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Comment from Hotel Management

Jan 24, 2020 by SH-Ambiance

Hello, Thank you very much for your visit. We are glad to know that your stay was comfortable. We hope to see you soon, remember that Ambiance is your home in Cancun. Regards!

4 out of 5
Wednesday nite entertainment was really good. The restaurant made stuff to order very well.

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 9, 2019 by Eliel Morales

Hi Billydred! Thank you for staying with us and for taking the time to leave your kind response. We are pleased to know that you enjoyed your stay with us. We hope you come back soon and we are here to help if necessary.

4 out of 5

great place to stay

Pros: Free breakfast, Close restaurants, Free Internet
water was a yellow orange color in the bath tub other water was fine.

Posted by , from mn on Dec 24, 2012

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Comment from Hotel Management

May 26, 2015 by Rebeca / Sales Manager

Thnks for your coments, we will put attention to this water point. hope everything was as you espected. regards.

4 out of 5

Good value

Pros: Free breakfast, Free Internet
Cons: Nothing close
Good value. Clean and comfortable. But the location is not convenient.

Posted by , from New york on May 28, 2012

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4 out of 5

We had a very plesant hotel room.

Pros: Free Internet, free wifi in all areas, next door to a casino.
Cons: far from the beach & hotel area.
The staff was very attentive and helpful. We loved the small pool. The continental breakfast is wonderful toast that tasted like a rich croissant. We ordered additional breakfast items in their small restaurant 2 days & the food was excellent. Though the menu is in Spanish & the waitress didn't speak English!

Posted by , from Carolina Beach, NC, USA on May 5, 2012

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5 out of 5

Best business hotel in Cancun. Big rooms, very fast internet that is free.

Pros: Free breakfast, Free Internet, all rooms are real suites.
Cancun´s only all suites boutique hotel business hotel. All the suites are 50 meters or more. Very good located in Cancun downtown. Pillow top beds with Egyptian cotton linens, down comforters and premium bedding. A pillow menu is available. Excellent LCD TVs, 50 channels, the radio/clock has the option to put your ipod. All the suites have a DVD player.

Posted by , from Mexico City on Sep 28, 2011

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Comment from Hotel Management

May 26, 2015 by Rebeca / Sales Manager

Thanks for your comment, hope to see you soon again. regards

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

Ambiance Suites Cancun offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. There's a snack bar/deli on site. A free manager's reception is offered daily. A business center and a meeting room are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Ambiance Suites Cancun. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 59 guestrooms or units
  • 5 levels
  • 2 buildings
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Parking

Free valet parking , Parking (limited spaces)

Transport

  • Airport: Cancun Intl. Airport (CUN) (16.3 km / 10.1 mi)
  • Property shuttles: Area shuttle
  • Parking: Free valet parking

Room Amenities

Ambiance Suites Cancun offers 59 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ambiance Suites Cancun

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 125 and MXN 500 for adults, MXN 90 and MXN 400 for children (approximately)
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out fee: MXN 480 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambiance Cancun
  • Ambiance Suites Cancun
  • Ambiance Suites Hotel
  • Ambiance Suites Hotel Cancun
  • Ambiance Suites Cancun Hotel
  • Ambience Villa Cancun
  • Ambiance Suites Cancun Hotel
  • Ambiance Suites Cancun Cancun
  • Ambiance Suites Cancun Hotel Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.