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Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Family-friendly 4-star aparthotel near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Sports facility
Exterior
Suite, 1 Bedroom | View from room
Courtyard
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Room service
  • Housekeeping
  • Pool
  • Spa

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪1 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse) | Private kitchen | Highchair

Superior Suite, 2 Bedrooms (Penthouse)

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 1000 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 3 Bedrooms

  • 1194 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Suite, 3 Bedrooms (Penthouse)

  • 1194 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse) | Private kitchen | Highchair

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio Suite (Penthouse)

  • 450 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 400 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Master)

  • 700 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Master)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Master)

  • 700 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.With a stay at this Downtown Playa del Carmen aparthotel, you'll be steps from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 miles (5 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Playa del Carmen Maritime Terminal - 16 min walk - 0.9 miles
  • Playacar Golf Club - 5 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk

About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

Family-friendly 4-star aparthotel near Playa del Carmen Main Beach
There's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi. Event space at this aparthotel measures 600 square feet (56 square meters) and includes conference space. An area shuttle within 68 kilometers and an airport shuttle (available 24 hours) are available for a fee. An outdoor pool, spa services, and a terrace are also featured at the family-friendly Acanto Playa del Carmen, Trademark Collection by Wyndham. Limited free parking is available on a first-come, first-served basis.

This Colonial Playa del Carmen aparthotel is smoke free.

  • 29 guestrooms or units
  • 4 levels
  • 3 buildings
  • 600 sq ft of conference space
  • 56 sq m of conference space
  • Built in 2011
  • Continental breakfast (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, German, Italian, Spanish

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 77 reviews
$147 nightly
The price is $178
May 29 - May 30
Total includes taxes and fees
Hyatt Centric Playa del Carmen - Downtown House & Beach House

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 68 km
  • Bus station shuttle (surcharge)
  • Car rental
  • Car not required
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited onsite parking

Family friendly

  • Children stay free (see details)
  • Crib: USD 55 per stay
  • Highchair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Room service (limited hours)

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 55 per stay

Bathroom

  • 3 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 600 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 10 lbs per pet)
  • Fee: USD 100 per pet per week
  • Service animals exempt from fees
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • Elevator (31 inch wide door)
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Ecotours
  • Boat tours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 units
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Built in 2011
  • Colonial architecture
  • Connecting units available
  • Eco-friendly cleaning products used
  • Ecotours
  • Energy-saving switches in guestrooms
  • Individual decor
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Recycling
  • Rooftop garden
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 250 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 55.0 per stay.
  • Cribs (infant beds) are available for USD 55.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 196 per vehicle (roundtrip, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Playa Carmen Playa del Carmen
Acanto Boutique Hotel Playa Carmen
Acanto Boutique Playa Carmen Playa del Carmen
Acanto Boutique Playa Carmen
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Resort Acanto Boutique Hotel Playa del Carmen Playa del Carmen
Resort Acanto Boutique Hotel Playa del Carmen
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Acanto Hotel Condominiums Playa del Carmen
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Acanto Boutique Hotel Condominiums Playa del Carmen
Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

How close is Acanto Playa del Carmen, Trademark Collection by Wyndham to the airport?

Acanto Playa del Carmen, Trademark Collection by Wyndham is 21.4 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Acanto Playa del Carmen, Trademark Collection by Wyndham?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Acanto Playa del Carmen, Trademark Collection by Wyndham on May 29, 2025 start from $114.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have an airport shuttle?

Acanto Playa del Carmen, Trademark Collection by Wyndham offers an airport shuttle 24 hours a day, on request, for a charge of USD 196 per vehicle, roundtrip.

How close is Acanto Playa del Carmen, Trademark Collection by Wyndham to the beach?

This aparthotel is a short 4-minute walk from Playa del Carmen Main Beach and 5-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Acanto Playa del Carmen, Trademark Collection by Wyndham offer free breakfast?

Acanto Playa del Carmen, Trademark Collection by Wyndham offers free continental breakfast every day from 8 AM to 10:00 AM.

Is there a casino at Acanto Playa del Carmen, Trademark Collection by Wyndham?

No, there is no casino at this aparthotel, but Riviera Gran Casino (8-min walk) is nearby.

What time is check-in at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs USD 25 (subject to availability).

Is there free parking at Acanto Playa del Carmen, Trademark Collection by Wyndham?

This aparthotel offers free self parking.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a pool?

Acanto Playa del Carmen, Trademark Collection by Wyndham features an outdoor pool.

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a spa?

This aparthotel doesn't have a spa, but it does offer hot stone massages, facials, and mani/pedis.

How close is Acanto Playa del Carmen, Trademark Collection by Wyndham to downtown Playa del Carmen?

Acanto Playa del Carmen, Trademark Collection by Wyndham is 0.2 mi away from Playa del Carmen.

Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 230 out of 393 reviews
Rating 8 - Good. 117 out of 393 reviews
Rating 6 - Okay. 27 out of 393 reviews
Rating 4 - Poor. 11 out of 393 reviews
Rating 2 - Terrible. 8 out of 393 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Suni

Liked: Cleanliness, amenities, property conditions & facilities
It’s a lovely property, well maintained, spacious and most importantly friendly staff. Miguel is a star who is helpful and kind. I did have a room closer the 5th ave and hence was loud but it wasn’t too much of an issue for me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, room comfort

Acanto really good!

We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Paul, Lake Havasu City

Liked: Cleanliness, property conditions & facilities
Nice.. Continental Breakfast was weak, had the AC unit intake for several units in my bathroom.. little noisy. Staff were friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Hui Ling

Liked: Cleanliness, room comfort
Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos Orlando, Ooltewah

Liked: Cleanliness, property conditions & facilities
Located in the heart of the action. Lots of restaurants and shops. Hotel is well maintained and house keeping does an excellent job. Friendly staff at the front desk. Shout out to Miguel for his happy and friendly attitude. His continental breakfasts are the best. The freshest fruits and different breakfast items are set up daily.
Stayed 4 nights in Jan 2025

10/10 Excellent

Nathalie Marie Kate

Liked: Cleanliness, property conditions & facilities
Nice property in center of town with very friendly staff. Easy 5min walk to the beach and 1min from 5th avenue. Rooms were spacious and clean, but some appliances were dated.

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property in a great central location near the beach, dining, and shopping
Stayed 3 nights in Nov 2024

10/10 Excellent

Dianne

Liked: Property conditions & facilities
Love the Acantos
Stayed 2 nights in Nov 2024

10/10 Excellent

irving

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The overnight concierge/doorman was awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Mayra L

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendliness and safety were highly appreciated.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was the perfect stay! We came for my daughter’s 18th birthday. The condo was perfect for the six of us. The option for the 3 bedroom 3 bathroom was exactly what we needed. The hotel staff was beyond professional and accommodating, they were incredible!! A wonderful change from the all inclusive scene, we enjoyed walking 5th Ave, exploring the town and even some time at a beach club. We will definitely return❤️
Stayed 3 nights in Sep 2024

8/10 Good

Yanira

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.
Stayed 7 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful very clean and quiet! Safe area, close to everything!
Stayed 2 nights in Aug 2024

8/10 Good

ebelia

Liked: Cleanliness
We had to tell them to fix a couple of things. Miguel is a good guy he helped us out with everything and fixed the things that needed fixing. Other than that it was a beautiful place to stay at. Right by stores beach restaurants.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brenda, Royse City

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Cameron

Traveled with family
Disliked: Cleanliness
Stayed in a suite. It was very accommodating. However, nobody cleaned our room until Thursday. (We were there M-F). We had to ask 3 times to get new towels. They seemed understaffed. The area was safe. Lots of great shopping.
Stayed 4 nights in Jul 2024

6/10 Okay

James

Traveled with partner
Hotel located on side street but quiet. A little tired but the help was excellent friendly and very helpful. A 10 to 15 minute walk to an area that had a beach without all the seaweed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rodney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has an aApt feel staff was very informative and attentive to our request
Stayed 3 nights in Jun 2024

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Steps to 5th avenue yet quaint and quiet. Nicely furnished rooms, friendly staff, close to beach. I would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

ANUJA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An unforgettable stay at the Acanto Playa Del Carmen Hotel! Impeccable service, from check-in to check-out. The room was spacious, clean, and beautifully decorated. The amenities were top-notch, especially the stunning terrace view from the top floor. Plenty of dining options within a few meters of walk and the options were diverse and delicious. Can't wait to return!"
Stayed 8 nights in Jun 2024

10/10 Excellent

Ronald, Fernley

Liked: Cleanliness, property conditions & facilities
As usual, the Acanto staff and property were awesome!
Stayed 7 nights in May 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, room comfort
Second time staying at Acanto. Great place, clean, excellent staff, very close to activities
Stayed 3 nights in May 2024

10/10 Excellent

Colette

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We can see why people return to this hotel year after year. It’s a true gem. Quiet, charming, comfortable, and clean. It is very close to everything. Lili at the front desk is so very helpful if you need to plan a special event or excursion. She also arranged our transportation to and from the airport. Miguel is the evening concierge and security. He is also very helpful and so kind. He was always waiting to let us in if we got back to the hotel after the door was locked. Always greeting us with a big smile. The continental breakfast has a nice selection and is prepared daily by a very nice lady who’s name I did not get. This hotel is as it looks in the pictures. Spacious rooms, very clean, and so welcoming.
Stayed 10 nights in Apr 2024

8/10 Good

Nora P

Liked: Cleanliness
Loud Noise and music from street could be heard until 4 am
Stayed 1 night in Apr 2024