6/10 Okay
Delwin D.
May 10, 2025
Incredible views, cleaning missed the mark, management horrible
THE POSITIVESThe views are incredible. The mountain and Diamond Head views are in line with the expense of the unit.COULD BE BETTERWe specifically requested that the unit be cleaned meticulously as we read previous reviews for this unit where items left by previous visitors had been found. Upon arrival, we immediately spotted a used chap-stick under the table in the entryway. While the rest of the unit was tidy, this left a bad first impression.This is not a luxury penthouse unit. It appears that the unit was built over 40 years ago and the interior reflects this. The furnishings are dated.While the air conditioning for the unit was ice cold and powerful, the thermostat in the master bedroom was missing its adjustment knob and the fan control only had one speed of high no matter what you selected.THE NEGATIVESThe management company failed to register with building security that we were guests. As you can imagine, this caused us some problems. Contacting the management company was problematic as they are just a transfer call center for the actual unit's property manager. It took several calls and almost two hours before we finally got to talk to the property manager. The call center would not give us his direct number and she actually hung up on me once. Not professional.As of May 2025, building parking is an additional 50 (cash) per 24 hour period and was not accurately disclosed previously.
Delwin D.
Stayed 2 nights in May 2025