Tru by Hilton Dallas Downtown Market Center

2.5 star property
Hotel near Dallas Market Center in Dallas

Choose dates to view prices

Photo gallery for Tru by Hilton Dallas Downtown Market Center

Cocktail bar
Exterior
Premium bedding, pillowtop beds, desk, laptop workspace
Lobby
Reception
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • BarBarBar
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping

Explore the neighborhood

Map
1949 N STEMMONS FWY, Dallas, TX, 75207
  • Popular LocationDallas Market Center8 min walk
  • Popular LocationAmerican Airlines Center2 min drive
  • Popular LocationKay Bailey Hutchison Convention Center4 min drive
  • AirportDallas, TX (DAL-Love Field)11 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 251 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 225 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Dallas

Dallas Design District stay.With a stay at this Dallas Design District hotel, you'll be within half a mile (1 km) of Dallas Market Center and 2 miles (3 km) of American Airlines Center. Dallas World Aquarium and Reunion Tower are also within 3 miles (5 km).

What's nearby

  • Dallas Market Center - 8 min walk
  • American Airlines Center - 2 min drive
  • Dallas World Aquarium - 3 min drive
  • Kay Bailey Hutchison Convention Center - 4 min drive
  • Reunion Tower - 4 min drive

Getting around

  • Dallas Medical-Market Center Station - 3 min drive
  • Victory Station - 20 min walk
  • Love Field Airport (DAL) - 11 min drive

Restaurants

  • SĒR Steak + Spirits - 9 min walk
  • Rodeo Goat - 11 min walk
  • Katy Coffee Lab - 17 min walk
  • Medieval Times - 3 min walk
  • Mama's Daughter's Diner - 16 min walk

About this property

Tru by Hilton Dallas Downtown Market Center

Hotel near Dallas Market Center in Dallas
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

Public spaces have free WiFi. A 24-hour fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Tru by Hilton Dallas Downtown Market Center. Parking is available for a fee.

This Dallas hotel is smoke free.

  • 1 building
  • 152 guestrooms or units
  • 9 levels
  • Built in 2021
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Game room or arcade
  • Pool or billiards table
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Tru by Hilton Dallas Downtown Market Center offers 152 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Dallas DT Market CTR
Tru by Hilton Dallas Downtown Market Center Hotel
Tru by Hilton Dallas Downtown Market Center DALLAS
Tru by Hilton Dallas Downtown Market Center Hotel DALLAS

Frequently asked questions

How close is Tru by Hilton Dallas Downtown Market Center to the airport?

Tru by Hilton Dallas Downtown Market Center is 5.4 mi (11-min drive) away from the Love Field Airport (DAL) airport, the closest popular airport to the property.

How much does it cost to stay at Tru by Hilton Dallas Downtown Market Center?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Dallas Downtown Market Center on May 27, 2024 start from $74.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru by Hilton Dallas Downtown Market Center have an airport shuttle?

Airport shuttle services are not available at Tru by Hilton Dallas Downtown Market Center.

Does Tru by Hilton Dallas Downtown Market Center offer free breakfast?

Tru by Hilton Dallas Downtown Market Center does not offer free breakfast.

Is there a casino at Tru by Hilton Dallas Downtown Market Center?

No, there is no casino at this hotel.

What time is check-in at Tru by Hilton Dallas Downtown Market Center?

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. A fee applies for early check-in.

Is there free parking at Tru by Hilton Dallas Downtown Market Center?

Free parking is not available at this hotel. Valet parking is available for USD 35 per night.

Does Tru by Hilton Dallas Downtown Market Center have a pool?

Tru by Hilton Dallas Downtown Market Center does not have a pool.

Does Tru by Hilton Dallas Downtown Market Center have a spa?

There are no spa services available at this hotel.

How close is Tru by Hilton Dallas Downtown Market Center to downtown Dallas?

Tru by Hilton Dallas Downtown Market Center is 2.1 mi away from Dallas.

Tru by Hilton Dallas Downtown Market Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 444 out of 939 reviews" "
Rating 8 - Good. 211 out of 939 reviews" "
Rating 6 - Okay. 116 out of 939 reviews" "
Rating 4 - Poor. 71 out of 939 reviews" "
Rating 2 - Terrible. 97 out of 939 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Scott

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Unusually not a perfect start
Always stay here and while usually it’s an easy check in experience this time the lady checked me into the wrong room under the wrong name and charged me the full amount even though I mentioned that I paid through hotels.com. The lady that relieved her found the error thankfully.
Stayed 1 night in Feb 2024

2/10 Terrible

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This Hotel was Very Close to The Expressway. You could hear the Traffic All Night. Plus there was Valet Parking for 35.00 for some reason at a hotel that was empty. I parked the car it was never moved by the Valet for 35.00. Not Very Happy about that.
Stayed 1 night in Feb 2024

6/10 Okay

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This is, for the most part, a great property. The rooftop bar has absolutely stunning views and the tabletop firepits are great touch. All of the staff at TRU were exceptionally friendly and all requests were met with attention and with grace. There are some things the hotel can/should do that will make the property an absolute must for stays in Dallas. 1 - The 24-hour tea and coffee is not really 24 hours. We came in very late after a function to find the coffee and hot water carafes absent. The desk staff got us two cups of hot water, when requested, but coffee was not available. 2. The parking/valet policy needs to be more clearly either outlined or enforced. We didn't use the valet our entire stay and were still charged the $35 fee. When I asked whether the fee was for parking or for the concierge, I didn't get a clear answer. If guests can park at their own, and at their own risk, why then are we charged a parking fee? 3. There were NO working outdoor outlets for my EV. And, EV aside, this just seems like a bad situation. It was a big inconvenience for my family and for me to find an alternate charging location when we were at a property that should have had just a basic source.
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 3 nights in Feb 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Everything looks new.I disliked that I was obligated to use their valet service. It cost $35 plus tips. I see no reason valet can't be optional. I had trouble with the television. It may have been old batteries in the remote. I dripped on the floor. When i went to wipe it up with a white towel, the towel came up very dirty. Not sure the last time that floor was mopped.
Stayed 1 night in Feb 2024

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing Experience
I did not expect the parking fee of $35. I guess this is common for hotels in downtown Dallas. The wifi did not work. The clerk at the desk said it had not been working all day and had no idea when it would be fixed. Since the TV is broadcast over the internet, there was no TV either. The noise was pretty bad because the hotel is right off the highway. They provided a "white noise" machine in the room, but it did little good.
Stayed 1 night in Jan 2024

6/10 Okay

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
So noisy you have to sleep with earplugs. Do not stay ahotehotel if you want to sleep.
Stayed 2 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there since it was close to American Airline center and we had great experience from staff to the rooms
Stayed 1 night in Jan 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024