Hotel Riu Caribe - All Inclusive

3.5 star property
3.5-star beachfront property near Langosta Beach

Choose dates to view prices

Photo gallery for Hotel Riu Caribe - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Minibar, in-room safe, blackout drapes, iron/ironing board
Aerial view
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Km 5.5, Lote 6-C, Zona Hotelera, Cancun, QROO, 77500
  • Place, Langosta Beach
    ‪6 min walk‬
  • Place, Tortuga Beach
    ‪11 min walk‬
  • Place, Playa Tortugas
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Double Room, Ocean View (U)

7.8 out of 10
Good
(272 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Standard

  • 376 sq ft
  • Sleeps 4

Double Room Standard with Partial Sea View

  • 376 sq ft
  • Sleeps 4

Double Suite Junior with Sea View

  • 398 sq ft
  • Sleeps 2

Double Room

  • 376 sq ft
  • Sleeps 4

Double Room with Sea View

  • 376 sq ft
  • Sleeps 4

Double Suite Junior with Sea View

  • 398 sq ft
  • Sleeps 2

Double Room (M)

8.8 out of 10
Excellent
(15 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

8.4 out of 10
Very good
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (E)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room, Partial Sea View (L)

8.8 out of 10
Excellent
(5 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (L)

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • Sleeps 4

Double Room, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, Ocean View (C)

8.6 out of 10
Excellent
(14 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (C)

8.4 out of 10
Very good
(36 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (B2C-CA)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party (M))

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Double Room, Oceanfront (M)

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (M)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party (U))

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

9.6 out of 10
Exceptional
(15 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(12 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up - Adults Only, U)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

  • Sleeps 4
  • 1 King Bed

Double Room (Riu Party, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up - Adults Only, B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

Double Room (Riu Party, L)

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Standard Double Room, Oceanfront (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (RIU Party | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms, Oceanfront (U)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Double Room, Connecting Rooms (C)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room (RIU Party | C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room ( Kid Free | C)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Standard Double Room (Kids Free | B2C-CA)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up - Adults Only, E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room (Riu Party, E)

  • Sleeps 2
  • 2 Double Beds

Standard Double Room, Oceanfront (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Connecting Rooms, Partial Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Oceanfront (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Luxury with View

  • 344 sq ft
  • Sleeps 2

Double Room with Sea View

  • 355 sq ft
  • Sleeps 2

Suite Junior with Sea View

  • 398 sq ft
  • Sleeps 2

Double Room Standard with Sea View

  • 355 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • 398 sq ft
  • Sleeps 4

Double Room Standard

  • 344 sq ft
  • Sleeps 4

Double Room Standard with Sea View

  • 344 sq ft
  • Sleeps 4

About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Tortuga Beach. Also, Nichupté Lagoon is within half a mile (1 km) and Escénica Tower is within 2 miles (3 km).

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Langosta Beach - 6 min walk - 0.4 miles
  • Tortuga Beach - 11 min walk - 0.6 miles
  • Escénica Tower - 19 min walk - 1.0 mile
  • Playa Tortugas - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • ‪Las Olas - ‬4 min walk
  • ‪Breakfast - ‬1 min walk
  • ‪Swim-up Bar - ‬1 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Wink Lobby Bar - ‬9 min walk

About this property

Hotel Riu Caribe - All Inclusive

3.5-star beachfront property near Langosta Beach
Hotel Riu Caribe - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Caribe - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 506 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 2 swim-up bars
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Caribe - All Inclusive offers 506 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 swim-up bars
  • 5 restaurants
  • 8 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 outdoor pools
  • Beach volleyball
  • Bicycles
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Personal motorized watercraft
  • Sailing
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Caribe - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Caribe
All Inclusive Riu Caribe
Caribe All Inclusive
Caribe Riu
Riu Caribe
Riu Caribe All Inclusive
Riu Caribe All Inclusive Cancun
Riu Caribe Cancun
Gran Caribe Real Cancun
Grand Caribe Cancun
Grand Caribe Real Cancun
Riu Caribe Cancun Mexico
Riu Caribe Mexico
Riu Caribe Resort Cancun
Riu Caribe All Inclusive All-inclusive property Cancun
Riu Caribe All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Caribe - All Inclusive to the airport?

Hotel Riu Caribe - All Inclusive is 14.3 mi (25-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Hotel Riu Caribe - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Caribe - All Inclusive.

How close is Hotel Riu Caribe - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Caribe - All Inclusive offer free breakfast?

Hotel Riu Caribe - All Inclusive offers free buffet breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Hotel Riu Caribe - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (7-min drive) and Dubai Palace Casino (8-min drive) are nearby.

What time is check-in at Hotel Riu Caribe - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Caribe - All Inclusive?

This property offers free self parking.

Does Hotel Riu Caribe - All Inclusive have a pool?

Hotel Riu Caribe - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Caribe - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Caribe - All Inclusive have a spa?

This property has a spa, which features body treatments, massages, and facials.

How close is Hotel Riu Caribe - All Inclusive to downtown Cancun?

Hotel Riu Caribe - All Inclusive is 3.1 mi away from Avenida Kukulkan.

Hotel Riu Caribe - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1175 out of 1842 reviews
Rating 8 - Good. 354 out of 1842 reviews
Rating 6 - Okay. 177 out of 1842 reviews
Rating 4 - Poor. 60 out of 1842 reviews
Rating 2 - Terrible. 76 out of 1842 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JESSICA, ARLINGTON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Our stay was short, but everything was great. Check in was super easy, we were upgraded to an ocean view room. Staff was amazing and the resort was always clean. I'll def be looking at staying at the RIU on my next vacation.
Stayed 2 nights in Dec 2025

2/10 Terrible

James

Stayed 3 nights in Nov 2025

10/10 Excellent

James

Stayed 5 nights in Nov 2025

10/10 Excellent

JENNIFER, TAMPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with great customer service. Good was good and the beach was clean and beautiful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Branislava, Euless

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean ocean and beach from seaweed, its cleaned daily if any seaweed get on the sand. Friendly staff, beautiful view and beach and great food.
Stayed 4 nights in Sep 2025

6/10 Okay

Yvonne Maureen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was up to date and clean. The staff were wonderful. Disappointed in the lack of events and activities at the resort.
Stayed 5 nights in Sep 2025

4/10 Poor

Aliya, houston

Disliked: Amenities
Staff & hours are a lie
Stayed 4 nights in Sep 2025

4/10 Poor

Frances Morales

Stayed 5 nights in Sep 2025

10/10 Excellent

Nataliya, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba 10/10, todo estuvo perfecto y el servicio de limpieza nunca falla
Stayed 5 nights in Sep 2025

6/10 Okay

Yisel

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
The staff around the pool area were friendly and helpful. The restaurants need better communication, at 630pm my friend and I went into Margarita and was told they will seat us when a table becomes available and that although they will seat us it is not guaranteed they will have enough food for us. The dinner starts at 6pm in these restaurants so i dont quite understand how they would run out of food so quickly. The hotel was also experiencing blackouts leaving our room without AC and there was no explanation to it because the weather was clear during our stay. My husband my friend and myself have gad 2 bad experiences regarding customer service in 2 separate restaurants. Otherwise the property is beautiful and clean and the outdoor areas and food bar were amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Stayed 3 nights in Sep 2025

2/10 Terrible

Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in the front to check in was very rude, we got a different treatment arriving to the resort than other people I was waiting for my check in room to be ready and noticed as I was sitting down they where giving drinks and food welcoming to other individuals and not me worse resort I’ve stayed at ever
Stayed 3 nights in Sep 2025

10/10 Excellent

Kisha Hemphill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, the food was great and the staff was fabulous. We had a great time and would go back.
Stayed 4 nights in Sep 2025

6/10 Okay

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Sep 2025

8/10 Good

Ryann Ericka

Stayed 3 nights in Sep 2025

10/10 Excellent

josefa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like it ❤️❤️
Stayed 3 nights in Sep 2025

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, food needs to be improved was very disappointed in the food options.
Stayed 4 nights in Sep 2025

6/10 Okay

Guadalupe

Traveled with family and small children
One of your male Activity staff was very rude and unprofessional, made false accusations on an incident that happened on September 2, 2025, ruin our vacation.
Stayed 7 nights in Aug 2025

10/10 Excellent

Haeran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet food was okay but all of specialty restaurant wasnt great. All the liquor wasn't really liquor i can tell
Stayed 4 nights in Sep 2025

2/10 Terrible

Yandy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are unsafe. I was robbed inside.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kiara Nasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful, I will definitely be booking soon
Stayed 3 nights in Sep 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Spacious and comfortable rooms. Delicious and varied food. Very attentive staff. We had wonderful days.
Stayed 5 nights in Sep 2025

4/10 Poor

Shanay, New York

Traveled with family
Disliked: Staff & service
The themed pool parties were fun. The food was not good, the majority of staff were rude and did not speak more than a few words of English. When it rained the floors in the hallways were puddled up and there isnt much entertainment besides the pool parties. Close to coco bongo and hotel zone to party or find good food and shopping.
Stayed 5 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 4 nights in Jul 2025