Park Royal Beach Cancun - All Inclusive

3.5 star property
3.5-star beachfront hotel near Forum Beach

Choose dates to view prices

Photo gallery for Park Royal Beach Cancun - All Inclusive

Outdoor banquet area
Property video
Exterior
2 outdoor pools, pool umbrellas, sun loungers
Family Suite with Terrace | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Breakfast included
  • Pool

Explore the area

View in a map
Cancun, QROO
  • Place, La Isla Shopping Mall
    ‪2 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪5 min walk‬
  • Place, Cancun Convention Center
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Family Suite

7.6 out of 10
Good
(25 reviews)
  • 796 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Double

8.0 out of 10
Very good
(82 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Family Suite with Terrace

7.4 out of 10
Good
(19 reviews)
  • 1216 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe King

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

Family Suite with Balcony

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.1 miles
  • Cancun Interactive Aquarium - 5 min walk - 0.3 miles
  • Forum Beach - 6 min drive - 2.0 miles
  • Cancun Convention Center - 7 min drive - 2.2 miles
  • Gaviota Azul Beach - 7 min drive - 2.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Park Royal Cancun - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Andiamo - ‬1 min walk

About this property

Park Royal Beach Cancun - All Inclusive

3.5-star beachfront hotel near Forum Beach
Park Royal Beach Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Park Royal Beach Cancun - All Inclusive to the airport?

Park Royal Beach Cancun - All Inclusive is 12.7 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Park Royal Beach Cancun - All Inclusive?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Park Royal Beach Cancun - All Inclusive on Oct 19, 2025 start from $194.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Park Royal Beach Cancun - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Park Royal Beach Cancun - All Inclusive.

How close is Park Royal Beach Cancun - All Inclusive to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Park Royal Beach Cancun - All Inclusive offer free breakfast?

Park Royal Beach Cancun - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Park Royal Beach Cancun - All Inclusive?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (19-min drive) and Dubai Palace Casino (20-min drive) are nearby.

What time is check-in at Park Royal Beach Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Park Royal Beach Cancun - All Inclusive?

This hotel offers free self parking.

Does Park Royal Beach Cancun - All Inclusive have a pool?

Park Royal Beach Cancun - All Inclusive features 2 outdoor pools and a children's pool.

Does Park Royal Beach Cancun - All Inclusive have a restaurant?

There are 4 onsite restaurants, offering options like seafood, a poolside location, and pool views.

Does Park Royal Beach Cancun - All Inclusive have a spa?

This hotel has a spa, which features beach massages.

How close is Park Royal Beach Cancun - All Inclusive to downtown Cancun?

Park Royal Beach Cancun - All Inclusive is 1 mi away from Avenida Kukulkan.

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 340 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 178 out of 1009 reviews
Rating 4 - Poor. 121 out of 1009 reviews
Rating 2 - Terrible. 107 out of 1009 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the family atmosphere. Staff was friendly and activity group was awesome. Milka, Angel, and Joe were so engaged with the guest. Captain Enrique was so attentive and great. My server Manuel, And Daniel the bartender were phenomenal. Love the people here.
Stayed 7 nights in Jul 2025

6/10 Okay

Ulises Caballero

Liked: Cleanliness
Disliked: Property conditions & facilities
It was okay
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carlos was amazing and so nice. He brought me cake my birthday. It was very clean and I appreciate this day. I will come again.
Stayed 2 nights in Jul 2025

6/10 Okay

Nana

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Jaime

Stayed 5 nights in Jul 2025

6/10 Okay

Merab

Traveled with family and small children
Service was mediocre , cheap alcohol, unhappy staff and not enough to do or availability to reserve at restaurants.
Stayed 2 nights in Jul 2025

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 7 nights in Jul 2025

2/10 Terrible

jorge

Disliked: Cleanliness, amenities, property conditions & facilities
most of the staff was very rude and unproffesional, the room was a mess not clean, they did not try to make it right for us as customers.
Stayed 7 nights in Jul 2025

8/10 Good

Jacquelyn Gabrielle, Londonderry

Traveled with family
Liked: Cleanliness
Rooms are nice and plenty of room. Making reservations for dinner was very easy. Buffett
Stayed 5 nights in Jul 2025

10/10 Excellent

Tania

Stayed 1 night in Jul 2025

2/10 Terrible

Marisela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Front desk was very rude
Stayed 4 nights in Jul 2025

8/10 Good

Evelyn

Stayed 7 nights in Jul 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was good, staff was helpful and friendly.
Stayed 4 nights in Jul 2025

2/10 Terrible

Cristal Rodriquez Heredia, Baytown

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not well maintained our first night was not a good experience we had to look for everything staff is not attentive rooms need a lot of maintenance our hot tub didn’t work and door latch was broken a/c leaked we had to lay towels so it wouldn’t be slippery also beds were old mattresses all ripped we will not me coming here ever again also restaurants were not good at all food was nasty and waiters were very rude
Stayed 6 nights in Jul 2025

10/10 Excellent

Richard Bacani

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

2/10 Terrible

Danielle Kelly

Disliked: Amenities
Family of 5-3 teenagers.June 29 -July 4.First impression-Felt outof place.If U are from the U.S/don't speak Spanish, DO NOT CHOOSE THIS HOTEL.Employees were RUDE.If you spoke Spanish, you were fine.If you didn't, you were treated like a low class citizen.We paid$$$$ for a room with a terrace pool, ocean or lagoon view.We were put on 0 floor in the condo building NO VIEW unless you peaked thru the groves and saw the kiddie pool.If U wanted to go dinner anywhere but the buffet,U had to make reservations.Which is a joke.U must download the app,so if you don't have a smart phone your out of luck. Buffet was horrible My phone was having issues,the staff refused to book for us.Couldn't accommodate family of 5.The manager suggested(no joke)just make a reservation for 4.He wanted me to leave one of my family members out.We celebrated 2 birthdays.My daughter's birthday was amazing-Italian restaurant.Our waiter sang to her.Wonderful.2 days later we celebrated our son's birthday-Mexican restaurant & NOT acknowledged.They give you a flyer at the desk for you to figure the hotel on your own.If your hungry after 10pm,oh well. NO ROOM SERVICE but says they do on flyer.Flyer says that the buffet is open from 11pm-2am It's not.The water is not potable. They give 2 cheap plastic flasks so you can fill them with water. Down in the stairwell. No water bottles.Our room wasn't cleaned nor mini fridge stocked for 2 days.Theyallowed 5 drinks per day. I want a refund!!!!
Stayed 5 nights in Jun 2025

6/10 Okay

lena

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was amazing, but the resort was disappointing. Room smelled musty, A/C leaked when adjusted, and it was freezing cold. Pools lacked enough seating, and I got a rash. Common bathrooms were dirty and often flooded. Food was average, and reservations were hard to get. No hot water for a day, with no notice. Not a luxury stay—wouldn’t return.
Stayed 9 nights in Jun 2025

10/10 Excellent

Dawn Marie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 6 nights in Mar 2025

4/10 Poor

Kyle

Traveled with family and small children
Disliked: Cleanliness, staff & service
We had a very disappointing experience at this resort. On the first morning, the lobby supervisor targeted my father-in-law—who doesn’t speak Spanish and has limited English—offering “50% off excursions” while repeatedly asking to see his credit card. We later realized they were trying to sign him up for a resort membership without clear explanation. When we declined, the staff became rude. On day three, a vent above our toilet leaked water and a black substance. Despite reporting it, no one came to check, and I ended up cleaning it myself. This showed a complete disregard for guest safety. We were also hit with hidden fees at check-in and were double-charged for excursions with no resolution. Dining was frustrating—we were told to book through an app that never had availability. Our "butler" was unhelpful and just referred us back to the app. We were constantly approached by staff trying to sell services, making the stay feel more like a sales pitch than a vacation. The only positive aspects were the kid pool, which kept our child entertained, and the beach area, which had good shade. However, the beach had a heavy seaweed buildup, making it unpleasant to enter the water. We’ve visited Cancun many times, but this was by far the worst experience. Management clearly doesn’t care, offering only copy-paste replies to negative feedback. Save your money and go elsewhere.
Stayed 4 nights in Jun 2025

6/10 Okay

aimer

Traveled with family
Excellent location No AC in lobby Access to restaurants reservations was terrible
Stayed 5 nights in Jun 2025

4/10 Poor

Lina

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We stayed 12 days here and before we were approached to become members which we ended up signing up for , we had better service in the entire hotel specially in the buffet several days we requested drinks and never arrived or the waiter never came to serve us the drinks also i had to find my own high chair or my toddler had no where to sit . The family suit bathrooms smell like sewage and mold the entired 12 days we stayed also the other guest there were super loud children screaming late at night and early morning and the housekeepers will have loud conversations in the hall way early morning with the employees and other guest . The 3 restaurants there are average but the worse one was definitely the mexican restaurant nothing was good there. We ended up going to eat authentic mexican food somewhere else outside the resort overall for the 6k we spent for 12 days and the 4 hour presentation to get us to become members which we did was not worth it all that money at all at most 3k will not be returning here.
Stayed 12 nights in Jun 2025

10/10 Excellent

MA

Stayed 4 nights in Jun 2025

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Dixit

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jun 2025

2/10 Terrible

Jenny Catherine Sierra

Stayed 7 nights in Apr 2025