Moon Palace Nizuc - All inclusive

4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Superior Deluxe Ocean View - Kids & Teens Free | View from room

Superior Governor Suite Ocean View - King Size Bed | Terrace/patio

On the beach, white sand, sun loungers, beach umbrellas

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500

Place, Moon Palace Golf Club
‪1 min walk‬
Place, Arrecife de Puerto Morelos National Park
‪5 min walk‬
Place, Riviera Cancun Golf Resort
‪7 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪19 min drive‬

Room options

Premium bedding, down comforters, memory foam beds, minibar

Superior Deluxe Garden View - Kids & Teens Free

Excellent

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Free

Excellent

484 sq ft
Partial ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

Very good

484 sq ft
1 bedroom
Ocean view
Sleeps 2
1 King Bed

Superior Deluxe Ocean Front - Kids & Teens Free

Excellent

484 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

Exceptional

969 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Superior Family Suite Garden View - Kids & Teens Free

Wonderful

969 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

484 sq ft
Sleeps 4
1 King Bed OR 2 Double Beds

About the neighborhood

Cancun

Beachside getaway.Stay at this Cancun property and you'll be within 2 miles (3 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach is within 12 miles (20 km) and Maya Museum of Cancun is within 16 miles (25 km).

What's nearby

Moon Palace Golf Club - 1 min walk - 0.0 miles
Arrecife de Puerto Morelos National Park - 5 min walk - 0.3 miles
Riviera Cancun Golf Resort - 7 min drive - 2.2 miles
Delfines Beach - 22 min drive - 10.3 miles
La Isla Shopping Mall - 30 min drive - 15.1 miles

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

‪Grand Lobby Bar - ‬18 min walk
‪Copal - ‬18 min drive
‪At Kita - ‬18 min drive
‪Lobby Bar - ‬2 min walk
‪Boulangerie - ‬19 min walk

About this property

Moon Palace Nizuc - All inclusive

4.5-star beachfront property near Moon Palace Golf Club

Moon Palace Nizuc - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Summer fun is a breeze at Moon Palace Nizuc - All inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served, and guests can also enjoy a free manager's reception. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

709 guestrooms or units

3 levels

34 buildings

6 dining venues

4 bars or lounges

Buffet breakfast (free)

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

Onsite shopping

Bellhop

Smoking in designated areas

Water dispenser

Lockers available

Coffee shop

Bar by the pool

Swim-up bar

Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Pool
All inclusive
Spa
Kids pool

$349 nightly

Dec 13 - Dec 14

Total with taxes and fees

Property amenities

Family friendly

3 outdoor pools
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast
4 bars/lounges
6 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Free daily manager's reception
Private picnics
Snack bar/deli

Things to do

2 outdoor tennis courts
27-hole golf course
3 outdoor pools
Basketball
Children's pool
Free children's club
Full-service spa
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Gym
Optional golf privileges
Playground
Pro golf lessons
Pro golf shop
Shopping
TV in common areas
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lever door handles
No elevator
Pool access ramp on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Entertainment

47-inch smart TV with digital channels
Netflix
Streaming services

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Free bottled water
Meal delivery service
Minibar

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 005-007-000963/2025

We should mention

Pool access available from 7:00 AM to 7:00 PM.
Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Nizuc All Inclusive All-inclusive property Cancun

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Moon Palace Nizuc All Inclusive

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Frequently asked questions

How close is Moon Palace Nizuc - All inclusive to the airport?

Moon Palace Nizuc - All inclusive is 7.7 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Moon Palace Nizuc - All inclusive have an airport shuttle?

Moon Palace Nizuc - All inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace Nizuc - All inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Nizuc - All inclusive offer free breakfast?

Yes, Moon Palace Nizuc - All inclusive offers free breakfast.

Is there a casino at Moon Palace Nizuc - All inclusive?

No, there is no casino at this property, but Dubai Palace Casino (22-min drive) and Royal Yak Casino and Sports Book (22-min drive) are nearby.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Nizuc - All inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Nizuc - All inclusive have a pool?

Moon Palace Nizuc - All inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Moon Palace Nizuc - All inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, pool views, and brunch.

Does Moon Palace Nizuc - All inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy body treatments, massages, and aromatherapy.

How close is Moon Palace Nizuc - All inclusive to downtown Cancun?

Moon Palace Nizuc - All inclusive is 12.1 mi away from Cancun.

Moon Palace Nizuc - All inclusive Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

RONI, Bronx

Sep 24, 2025

Stayed 4 nights in Sep 2025

4/10 Poor

Alan

Traveled with partner

Sep 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

No me gusto en bastantes puntos. - Varios del personal están algo de malas (botones, transporte, meseros) pero los de el restaurante yucateco e italiano y Japones muy muy amables. - Al no aceptar la platica que te ofrecen insistentemente, también la actitud del concierge cambia radicalmente. - La comida del bufete que mala es, pero mala mala no lo podía creer, tanto desayuno como comida. - La comida del room service tantito peor y no soy muy exigente :( - Mi cuarto los dos primeros días muy bien, el penúltimo como si se les hubiera olvidado terminar el cuarto, la basura en el lavabo, sin toallas, y cosas tiradas, no hubo refill ni de agua. (Tal vez fue un descuido) - Los resort credits es una ilusión, tienes que pagar el 16% de todo lo que gastes y solo lo puedes gastar en lo que ellos te dicen, por ejemplo, unos lentes que cuestan fuera del hotel $100 aquí dentro les ponen $1500 y pagas el 16% de $1500 que serían $240 al final da igual, no crean que es un beneficio. - Pusieron unas canchas de tenis nuevas hermosas pero no las pude usar, en su lugar usamos una de las viejitas que esta con el piso deforme a nivel de la red esta mas alta que al los lados. Lo que me gusto es el flow-rider, las cenas, y lo grande que es. No volvería no entiendo los 4 diamantes muchas mejores opciones por un precio menor.

Stayed 3 nights in Sep 2025

10/10 Excellent

Kamran

Traveled with group

Sep 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing property and facilities. Room credits are not super useful for the fun activities but can be used for some gift shop items. Food was okay but nothing special

Stayed 5 nights in Sep 2025

10/10 Excellent

Durinda

Sep 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2025

8/10 Good

Rong

Sep 6, 2025

Stayed 5 nights in Aug 2025

8/10 Good

Tuyen

Sep 2, 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Raied

Traveled with family and small children

Sep 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The buffet could have more choices

Stayed 5 nights in Aug 2025

10/10 Excellent

Ankur

Traveled with family and small children

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

People, food, staff, location - everything is great

Stayed 5 nights in Aug 2025

8/10 Good

Frederick

Traveled with family and small children

Aug 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It is large property that is well maintained and transportation option by golf carts or bikes if you don’t want to walk. The food options are good and variety is commendable. There are scheduled activities and entertainment onsite. You can get food and drinks by the pool or have drinks at the swim up bar. At every turn there are friendly and hardworking staff ready to serve with a smile. It was a pleasure to be their guests. It was a great experience and I would recommend anyone to stay at the Nizuc property. Like many others have mentioned, Nizuc tends to be less noisy and congested. This doesn’t mean it will not get that way. My dislikes are; at check-in they offered to upgrade my room at a cost (upsell), shortly after I was directed to their vacation planners who wanted to invite us to a presentation for a day pass to The Grand, the luxury property, and then a call to our room the next day asking if we had an opportunity to learn about the presentation and offer. As you can see it is not a terrible thing but the least liked event of our trip.

Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Aug 29, 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Marcus

Aug 29, 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Simone

Traveled with family

Aug 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

21 years since we last visited Moon Palace and we will not wait as long again. The resort, although large with the addition of the Grand is so efficient. The staff call you by name, from the bellboy, to the lobby and the waitstaff. The staff are what make this place special and they work super hard and always with a smile. The lobby shuttles and the golf buggy service around the resort is great. The one let down is the beach. The sand is beautiful but like many resorts the seaweed is a major issue. This though did not spoil our stay.

Stayed 7 nights in Aug 2025

8/10 Good

Daniel

Traveled with group

Aug 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was ok

Stayed 4 nights in Aug 2025

10/10 Excellent

jesus

Aug 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2025

8/10 Good

Kathren

Aug 27, 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Vinay

Traveled with family

Aug 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Can’t wait to come back, AMAZING

Stayed 4 nights in May 2025

10/10 Excellent

Paramjit Singh

Aug 26, 2025

Stayed 5 nights in Aug 2025

2/10 Terrible

Mina

Traveled with family

Aug 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

During my stay at the Moon Palace Hotel in Cancun, the last night was very unpleasant. When we entered our room, it was infested with ants, including on our clothes. We contacted the hotel, and they changed our room, but the problem with ants on our belongings remained. Additionally, the new room was not suitable for three people, making our stay uncomfortable. This experience caused significant inconvenience, and I am seeking appropriate compensation for the issues we faced.

Stayed 6 nights in Aug 2025

8/10 Good

Judy

Traveled with group, Traveled with family

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not like the raccoons on the property they are too big and scary at night and it’s over 600 of them they need to get that removed and the golf cart transportation is very slow and it makes you miss reservations they need to be quicker with pick up times other than that I love it

Stayed 2 nights in Aug 2025

10/10 Excellent

Dione

Traveled with group, Traveled with family

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Aug 2025

6/10 Okay

Abditu Teshale

Aug 24, 2025

Liked: Cleanliness, staff & service

because of I’m from it so about through Expedia didn’t like it. I keep saying I have to talk to Expedia at the whole thing and then customer service trying to come all the time it says I have to pay the taxes this and that I thought I’ll pay all exclusive..

Stayed 7 nights in Aug 2025

8/10 Good

Malgorzata

Aug 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

10/10 Excellent

Maisar

Aug 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is good

Stayed 6 nights in Aug 2025

10/10 Excellent

Tetyana

Traveled with family and small children, Traveled with family

Aug 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location, not far from pool, dining and resort transportation. Quite, clean.

Stayed 6 nights in Aug 2025

10/10 Excellent

Guillermo

Traveled with family

Aug 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was great experience

Stayed 7 nights in Aug 2025

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About the neighborhood

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace Nizuc - All inclusive

Similar properties

Moon Palace Cancun - All-Inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Moon Palace Nizuc - All inclusive Reviews

Excellent

9.2/10

9.0/10

9.0/10

9.0/10

9.0/10

Reviews

10/10 Excellent

RONI, Bronx

RONI

4/10 Poor

Alan

Alan

10/10 Excellent

Kamran

Kamran

10/10 Excellent

Durinda

Durinda