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Live Aqua Cancun - Adults Only - All-Inclusive

Property class: 5 and above
5-star beachfront property near Hotel Zone Beaches

Choose dates to view prices

Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Exterior
Property video
Exterior
Executive lounge
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly

Explore the area

View in a map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Premium Room, 2 Double Beds, Non Smoking, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.4 out of 10
Exceptional
(23 reviews)
  • Garden view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.6 out of 10
Exceptional
(40 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Premium Room, 2 Double Beds, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 471 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Premium Room, 1 King Bed, Terrace, Oceanfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 461 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Beach/ocean view

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(30 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 641 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 364 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Honey Moon)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Tierra)

Suite (Tierra) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Viento)

Suite (Viento) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 649 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • Partial sea view
  • 353 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 353 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Wellness Aqua)

  • Ocean view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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4.0 out of 5, Very Good, 2,079 reviews
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About the neighborhood

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Tequila Museum and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.1 miles
  • La Isla Shopping Mall - 3 min walk - 0.2 miles
  • Isla Dorada - 5 min walk - 0.3 miles
  • Hotel Zone Beaches - 6 min walk - 0.4 miles
  • Marlin Beach - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Hooters - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Taco y Tequila - ‬6 min walk
  • ‪Duna Pool Bar - ‬4 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

5-star beachfront property near Hotel Zone Beaches
Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available.

This 5-star Cancun property is smoke free.

  • 1 building
  • 371 guestrooms or units
  • 9 levels
  • 8 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 14564 sq ft of conference space
  • 1353 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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4.6 out of 5, Wonderful, 4,831 reviews
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May 1 - May 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Frequently asked questions

How close is Live Aqua Cancun - Adults Only - All-Inclusive to the airport?

Live Aqua Cancun - Adults Only - All-Inclusive is 12.4 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Live Aqua Cancun - Adults Only - All-Inclusive?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at Live Aqua Cancun - Adults Only - All-Inclusive on May 30, 2026 start from $570, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Live Aqua Cancun - Adults Only - All-Inclusive have an airport shuttle?

Airport shuttle services are not available at Live Aqua Cancun - Adults Only - All-Inclusive.

How close is Live Aqua Cancun - Adults Only - All-Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Live Aqua Cancun - Adults Only - All-Inclusive offer free breakfast?

Live Aqua Cancun - Adults Only - All-Inclusive offers free cooked-to-order breakfast every day from 7:00 AM to noon.

Is there a casino at Live Aqua Cancun - Adults Only - All-Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Live Aqua Cancun - Adults Only - All-Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Live Aqua Cancun - Adults Only - All-Inclusive?

This property offers free self parking and valet parking.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a pool?

Live Aqua Cancun - Adults Only - All-Inclusive features 7 outdoor pools. Guests can enjoy pool access from 8:00 AM to 6:00 PM.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a restaurant?

There are 8 onsite restaurants, offering options like Mexican cuisine, garden views, and a poolside location.

Does Live Aqua Cancun - Adults Only - All-Inclusive have a spa?

Pamper yourself with a day at Feel Harmony Spa, where you can enjoy body scrubs, body wraps, and beach massages.

How close is Live Aqua Cancun - Adults Only - All-Inclusive to downtown Cancun?

Live Aqua Cancun - Adults Only - All-Inclusive is 0.7 mi away from Avenida Kukulkan.

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1439 out of 1969 reviews
Rating 8 - Good. 290 out of 1969 reviews
Rating 6 - Okay. 158 out of 1969 reviews
Rating 4 - Poor. 40 out of 1969 reviews
Rating 2 - Terrible. 42 out of 1969 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry, Sabattus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is always Awesome. Staff is very friendly and go out of their way to help you. Rooms are clean and the service was great we asked for more hangers and they were there in less than 3 min. Food was delicious and lots to offer.
Stayed 7 nights in Mar 2026

10/10 Excellent

Joseph M

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Please continue to do upgrades on things.
Stayed 7 nights in Mar 2026

10/10 Excellent

JESUS SANTOS

Stayed 4 nights in Nov 2025

10/10 Excellent

Tiffany

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Live Aqua was absolutely beautiful. The resort was spotless, the staff was genuinely kind and attentive, and the butler service was outstanding. The food was enjoyable, the beach was clean and stunning with very little seaweed, and the overall vibe was peaceful and relaxing. Perfect for an older crowd or anyone wanting a calm, non-party atmosphere. Truly a lovely experience we can’t wait to return.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super amazing stay; all was very good
Stayed 4 nights in Jan 2026

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless everyday! Wait staff was extremely fast every single day! Great place to stay!!
Stayed 4 nights in Jan 2026

2/10 Terrible

AMANDA

Stayed 6 nights in Dec 2025

10/10 Excellent

Jameyuh O

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This resort is absolutely amazing. It’s the perfect destination for adults seeking a peaceful escape filled with bliss and beauty. The hotel was spotless, and the staff were truly exceptional—attentive, warm, and professional. The views were absolutely jaw-dropping and made the entire experience even more unforgettable. I loved everything about my stay and would highly recommend this resort to anyone looking for a serene and luxurious getaway. 10/10 experience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2026

4/10 Poor

Sheila

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort as a whole is lovely, however my partner and I got a strain of ecoli (confirmed by a lab test when we came home) from something we ate or drank at the hotel. We both were extremely careful not to drink the water and even used bottled water to brush our teeth so we are not sure what caused food poisining. Half or more of our trip was spoiled by this. Anther issue we had was that the shower leaked into the bathroom and when I reported this they just came to clean up. We were not in a physical state to move around much and be without a restroom so we did not press this.
Stayed 3 nights in Jan 2026

10/10 Excellent

Adriene

Our family has stayed there every Christmas for 15 years and the staff is exceptional! Definitely
Stayed 6 nights in Dec 2025

10/10 Excellent

Yiwen

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jan 2026

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at Live Aqua Cancun - Adults Only. Everything about the resort was thoughtfully done and ideal for rest and relaxation. The food was outstanding, the drinks were excellent, and the service was truly exceptional. Every staff member I encountered was kind, attentive, and genuinely welcoming. I especially enjoyed the cabanas, which I highly recommend, and the heated pool was a major plus. The amenities were excellent. All NFL games were available at the bar, which was a nice touch. The spa experience was amazing, including the hydrotherapy circuit and the massage I received, which was one of the best I’ve had. As a solo female traveler, I felt completely comfortable staying on the resort the entire time and did not feel the need to leave. Everything I wanted was right there, and I felt safe and well cared for. The only downside to an otherwise perfect stay was the sales pressure. I did not appreciate being upsold on a future stay or receiving a call at 8:30 AM on a Sunday inviting me to a sales meeting. That interrupted the peaceful, relaxing experience I was there for. That said, I would absolutely stay here again and do plan to return. It is a beautiful, relaxing resort and I hope future visits remain focused on rest rather than sales.
Stayed 3 nights in Jan 2026

10/10 Excellent

Seok June

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best resort experiences ever. Great location, nice staffs, wonderful facilities and room, delicious foods, pretty beach and pools, etc. I highly recommend!
Stayed 4 nights in Jan 2026

10/10 Excellent

Maritza

Excelente servicio y
Stayed 3 nights in Jan 2026

10/10 Excellent

Suong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very beautiful place love the resorts
Stayed 3 nights in Jan 2026

6/10 Okay

Ashkan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great, staff were nice but the service and restaurants could have been better.
Stayed 3 nights in Jan 2026

10/10 Excellent

Zacharia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean, top notch customer service.
Stayed 3 nights in Jan 2026

8/10 Good

Chenxi

Liked: Cleanliness, staff & service, property conditions & facilities
In general good. However it’s was crowded. We were a
Stayed 6 nights in Dec 2025

8/10 Good

mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was mediocre. The only great restaurant had close to an hour wait most nights. Our room was noisy from down below at the bar. The service was very spotty. The resort was immaculately clean, and people are kind.
Stayed 8 nights in Dec 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean! Staff always courteous and helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great room, super comfortable bed, great staff, lovely pool and beach. Our room was immaculate, we enjoyed our balcony and the beautiful views. Every staff member we met was polite and friendly. They were happy to help in any way and did fantastic work.
Stayed 3 nights in Jan 2026

10/10 Excellent

Murad

Liked: Cleanliness, amenities, property conditions & facilities
10/10 experience all around. Aidee is great and makes you feel welcome. Mario took care of us when we wanted to extend the stay. The service and food are always the best
Stayed 2 nights in Jan 2026

10/10 Excellent

Fabiola

Stayed 6 nights in Jan 2026

10/10 Excellent

Mark Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool staff were awesome
Favorite pool waitress.
Stayed 7 nights in Dec 2025