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Holiday Inn Express Cancun Zona Hotelera

3.0 star property
3-star hotel near La Isla Shopping Mall

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Photo gallery for Holiday Inn Express Cancun Zona Hotelera

Outdoor pool
Exterior
Lobby
Meeting facility
Rollaway beds, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Paseo Pok-Ta-Pok: 21 Y 22, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Golf Club at Pok Ta Pok
    ‪5 min walk‬
  • Place, Tortuga Beach
    ‪3 min drive‬
  • Place, Cancun Convention Center
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪38 min drive‬

Room options

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About the neighborhood

Cancun

Zona Hotelera stay.At this Zona Hotelera hotel, you'll be within a 5-minute walk of Nichupté Lagoon and Cancun Golf Club at Pok Ta Pok. Isla Dorada and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 2 miles (3 km).

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.1 miles
  • Cancun Golf Club at Pok Ta Pok - 5 min walk - 0.3 miles
  • Tortuga Beach - 3 min drive - 1.3 miles
  • Cancun Convention Center - 3 min drive - 1.6 miles
  • Forum Beach - 4 min drive - 1.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬16 min walk
  • ‪Snack Grand Park - ‬6 min drive
  • ‪Flor De Sal - ‬6 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬6 min walk
  • ‪El Mirador - ‬6 min drive

About this property

Holiday Inn Express Cancun Zona Hotelera

3-star hotel near La Isla Shopping Mall
Holiday Inn Express Cancun Zona Hotelera offers its guests an outdoor pool and a fitness center. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 248 square feet (23 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Cancun Zona Hotelera. Parking is available for a fee.

  • 1 building
  • 119 guestrooms or units
  • 2 levels
  • 248 sq ft of conference space
  • 23 sq m of conference space
  • Breakfast available (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Dining venue
Holiday Inn Express Cancun Zona Hotelera offers 119 accommodations. Cable television is provided. This Cancun hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Rollaway/extra beds are also available. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Rollaway/extra bed

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. This property uses a grey water recycling system.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Cancun Zona Hotelera
Holiday Inn Express Zona
Holiday Inn Express Zona Hotel
Holiday Inn Express Zona Hotel Cancun Hotelera
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun
Holiday Inn Express Zona Hotelera
Holiday Express Cancun Zona Hotelera
Holiday Express Zona Hotelera
Express Cancun Zona Hotelera
Holiday Inn Express Cancun Zona Hotelera Hotel
Holiday Inn Express Cancun Zona Hotelera Cancun
Holiday Inn Express Cancun Zona Hotelera Hotel Cancun

Frequently asked questions

How close is Holiday Inn Express Cancun Zona Hotelera to the airport?

Holiday Inn Express Cancun Zona Hotelera is 15.7 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Does Holiday Inn Express Cancun Zona Hotelera have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Express Cancun Zona Hotelera.

How close is Holiday Inn Express Cancun Zona Hotelera to the beach?

This hotel is 7.8 mi (17-min drive) from Delfines Beach and 1.1 mi (3-min drive) from Tortuga Beach. Don't forget your sunscreen!

Does Holiday Inn Express Cancun Zona Hotelera offer free breakfast?

Holiday Inn Express Cancun Zona Hotelera offers free breakfast every day from 7 AM to 10 AM.

Is there a casino at Holiday Inn Express Cancun Zona Hotelera?

No, there is no casino at this hotel, but PlayCity Casino (9-min drive) and Royal Yak Casino and Sports Book (10-min drive) are nearby.

What time is check-in at Holiday Inn Express Cancun Zona Hotelera?

Check-in begins at 3 PM.

Is there free parking at Holiday Inn Express Cancun Zona Hotelera?

Free parking is not available at this hotel. Self parking is available for a fee.

Does Holiday Inn Express Cancun Zona Hotelera have a pool?

Holiday Inn Express Cancun Zona Hotelera features an outdoor pool.

Does Holiday Inn Express Cancun Zona Hotelera have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Express Cancun Zona Hotelera have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Express Cancun Zona Hotelera to downtown Cancun?

Holiday Inn Express Cancun Zona Hotelera is 6.1 mi away from Cancun.

Holiday Inn Express Cancun Zona Hotelera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 83 out of 339 reviews
Rating 8 - Good. 144 out of 339 reviews
Rating 6 - Okay. 79 out of 339 reviews
Rating 4 - Poor. 26 out of 339 reviews
Rating 2 - Terrible. 7 out of 339 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rosa, Belize, Central America

Liked: Cleanliness, room comfort
Disliked: Staff & service

Cancun vacations

Hotel is good for what we did, spending the night only. As we were out in excursions all day. Comfortable bed, very clean!!!

8/10 Good

Eva, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the golf course

We stayed at this hotel on the day before flying out from the airport. The hotel has a great pool and comfy beds.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was dingy and old. Rooms were modest decor and decent size. The bed was uncomfortable. Also the hotel location was tucked away on a back street off the main strip.

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Alicia, Ottawa, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A dirty, old hotel far from anything.

I expected a better hotel but it was truly disappointing. When we arrived the lobby was full of people waiting to leave. They assign us a room next to all the noise of the lobby, we asked to have a room where there was quiet and they give us one. Nor the staff or bell-boy offer to help us with our luggage to our room. The condition of the room and hotel was old and neglected. There were dirty stains on the floor towels, the doors, the floor of the hallways, and the missing tiles in the pool. They did clean the hotel and the rooms, but if you went out early you could see garbage on the floor around the hotel. The TV had only a few channels and the bed moved away from the headboard when you tried to sit on the bed to watch TV. The breakfast was ok and it had variety it was about the only good thing. There was no restaurant service in the hotel and you either ordered in or had to walk the long road to catch a bus or taxi to go and eat. There was construction going on and houses all around. There were only two convince stores near by. Thankfully, we were there only three nights. I would not give this hotel the 21/2 stars it has. We were stuck in this hotel because the reservation was not exchangeable or could not be canceled. I will never again reserve with out being able to change my reservation. The error is on me .

10/10 Excellent

denise, port arthur texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well Worth the Stay

When we arrived I found the staff to be very nice and helpful. The room was inviting with cold air already filling the room. The pool looked very inviting. Plenty of towels and other essentials. Breakfast was served daily starting at 6:30am. Fresh fruit, pastries, eggs, a meat, cheese, cereal, juice and coffee. The breakfast staff was wonderful, making us feel welcome and like a part of the family every morning. The staff was very helpful throughout my entire stay of 8 days. Flat screen tv in the room with about 14 different channels... something for everyone. I would highly recommend this hotel and plan on staying there again when I go back to Cancun for my honeymoon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel with lovely environment

This hotel is great with a competitive price at hotel zone. The room is comfortable, the environment and swimming pool in the hotel is great ! Besides, there were various types of food for the breakfast buffet. The only weak point is that the hotel is not so near the public transportation but for us it is ok. Just a little walk and we could enjoy the scenery around. All in all, we recommend this hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating

Very good hotel, convenient transportation, affordable price . Recommended !

6/10 Okay

Vikrant, Seattle

Disliked: Cleanliness, property conditions & facilities

Good for the price

Good for the price. If you are planning to do lot of outside activities and spend very little time indoors then this is the right hotel for you. We used it only for showering and sleeping. Spent lot of our time outside of the hotel

10/10 Excellent

Rodrigo, Fort Laudedale, FL USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected, awesome!

Awesome! So quiet, close to the fun area, close to the beaches, close to downtown. Front desk guys were so helpful and friendly, breakfast so nice, everything was clean and perfect... better than my expectations!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, little bit of the beaten path.

Stayed at this hotel for a few nights on the way back from Isla Mujeres, very comfortable.

6/10 Okay

maureen, Athens, Ga. USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

An ok stay for the area..a bit musty smelling air

I am sensative to the musty air quality of the hotel. I loved the pool! Very nice that I could bring my service dog.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for a week while getting dental procedures done in Cancun. The hotel was simple, but very nice, and it attracted people and families of all ages and nationalities. My room overlooked the pool, and it was so nice to sit outside on the small balcony. The pool was nice too, and just big enough to do some laps. One of the best parts of the hotel was the breakfast, which looked forward to it every morning. The staff were all very polite and helpful anytime I had a question. Some people might think this hotel is too far away from the beach and shops and restaurants, but I welcomed the quiet area, and the twenty-minute walk. I would definitely recommend this hotel to a friend, and if and when I return I will stay here again.

8/10 Good

Joanne, Calgary, AB

Liked: Property conditions & facilities, room comfort

Never disappointed with Holiday Inn!

Very clean, quiet, nice pool area and complimentary breakfast was great! Friendly staff in the breakfast area too. Was also nice to have safety box to lock up valuables.

6/10 Okay

Russell, London

Liked: Cleanliness, staff & service

Good priced hotel with excellent staff

Stayed for a week, great staff and ok price. Good day trips from the desk. Brilliant breakfast which will keep you full all day. Breakfast area overlooks pool. I had an upstairs room and it had a balcony overlooking the pool. Clean room, cleaned daily. The hotel is away from all the others - a brisk 10 minute walk back to the bus stop to get get up and down the hotel zone/into Cancun downtown. There are no restaurants nearby - but a great deli that has a guy cooking tacos every night - they were amazing. There is also a small supermarket.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good hotel for stop over

A good over night spot in Cancun, decent place at a decent price

8/10 Good

Math, Los Angeles

Liked: Cleanliness, staff & service, room comfort

confortable

We had good experience, checking in was so easy and quick

8/10 Good

ma del carmen, Queretaro, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet location. Friendly staff. Nice pool

Very pleasant stay. Basic services (breakfast only here) and a nice clean pool. Quiet area - next to golf course - but handy for Cancun hotel zone or downtown. Taxis outside door 24/7. Very helpful, friendly staff. Spanish/English speaking tour operators in the reception area with all the info re Cancun beaches, nightlife etc and they organize regular day trips.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

6/10 Okay

Travelling frie, c

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

quiet comfortable hotel

Ok for the price, had washroom issues Great b'fast, nice pool

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
This hotel is in a good location but the only problem is that it's not clean as you hope.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, comfortable room , good breakfast. Would be great if there was a restaurant close by.

6/10 Okay

RAHUL, Chicago

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good for the price

Very noisy hotel. Noise from children , guests and the maids themselves. No sound proofing , what do ever. Good price. Need a car if you stay here . Even the nearest bus stop is a mile away , or you have to take taxis from outside the hotel. Good free breakfast. Ok wifi. Good staff , free parking. Close to attractions , but need transportation.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No water in the bath room very poor quality the hot water press