The Grand Oasis Cancun - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

Choose dates to view prices

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Hard Rock Hotel Cancun - All Inclusive

Zona Hotelera
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.0 out of 5, Very Good, 1,474 reviews
$456 nightly
The price is $558
Jan 25 - Jan 26
Total with taxes and fees
Hard Rock Hotel Cancun - All Inclusive

About the neighborhood

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

  • Oasis Arena - 2 min walk - 0.1 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Piña Colada - ‬9 min walk
  • ‪La Placita - ‬3 min walk

About this property

The Grand Oasis Cancun - All Inclusive

4-star beachfront property near Delfines Beach
The Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at The Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

  • 1210 guestrooms or units
  • 6 levels
  • 4 buildings
  • 13 dining venues
  • 14 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Exterior
Grand Oasis Palm - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.4 out of 5, 1,011 reviews
$296 nightly
The price is $364
Jan 21 - Jan 22
Total with taxes and fees
Grand Oasis Palm - All Inclusive

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.80 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
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Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Frequently asked questions

How close is The Grand Oasis Cancun - All Inclusive to the airport?

The Grand Oasis Cancun - All Inclusive is 10.4 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Grand Oasis Cancun - All Inclusive?

As of Jan 20, 2026, prices found for a 1-night stay for 2 adults at The Grand Oasis Cancun - All Inclusive on Jan 26, 2026 start from $289.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Grand Oasis Cancun - All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Grand Oasis Cancun - All Inclusive.

How close is The Grand Oasis Cancun - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Grand Oasis Cancun - All Inclusive offer free breakfast?

The Grand Oasis Cancun - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Grand Oasis Cancun - All Inclusive?

During your stay you can enjoy the 538 square-foot casino on site, featuring 6 slot machines and 4 gaming tables.

What time is check-in at The Grand Oasis Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Grand Oasis Cancun - All Inclusive?

This property offers free self parking.

Does The Grand Oasis Cancun - All Inclusive have a pool?

The Grand Oasis Cancun - All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Grand Oasis Cancun - All Inclusive have a restaurant?

There are 13 onsite restaurants, offering options like Italian cuisine, garden views, and brunch.

Does The Grand Oasis Cancun - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy body treatments, facials, and sports massages.

How close is The Grand Oasis Cancun - All Inclusive to downtown Cancun?

The Grand Oasis Cancun - All Inclusive is 1.5 mi away from Avenida Kukulkan.

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 413 out of 1742 reviews
Rating 8 - Good. 268 out of 1742 reviews
Rating 6 - Okay. 356 out of 1742 reviews
Rating 4 - Poor. 278 out of 1742 reviews
Rating 2 - Terrible. 427 out of 1742 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Salma

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The room is so old, our water leaked form taps in bathroom every time we opened it. And it took us over 24 hours to get towels
Stayed 5 nights in Dec 2025

2/10 Terrible

ERIC JOHN locsin, voorhees

Stayed 2 nights in Nov 2025

2/10 Terrible

ERIC JOHN locsin, voorhees

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They aggressively tried to sell us membership or time share. They didn't take nonfor an answer. We walked away and they were upset. after we said no all smiles were gone! Before the NO to membership all smiles and we were being followed.
Stayed 2 nights in Nov 2025

4/10 Poor

Jescika

Traveled with family
Liked: Cleanliness
Disliked: Amenities
.
Stayed 4 nights in Oct 2025

8/10 Good

Phoolmati sukhdeo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The food needs more spices overall everything's is good.
Stayed 7 nights in Oct 2025

6/10 Okay

Adolfo, Torrance

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Customer service is not good. Checking in was horrible nobody was there to assist.
Stayed 4 nights in Oct 2025

4/10 Poor

Sadi

Traveled with partner
Disliked: Cleanliness, amenities
Room wasn’t that bad but lots of places were leaking from the ceiling. The elevator was smelly and takes very long to come, the food was ok 3 out of 5, lots of the restaurants were closed not really an all inclusive deal. I paid extra for Ocean view and shouldn’t be called ocean view a whole building was covering the ocean front of our balcony and I was on the 6th floor, the beach of this property was very small
Stayed 3 nights in Oct 2025

10/10 Excellent

Eugenia

Stayed 7 nights in Oct 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to celebrate my son’s birthday and we just had an amazing time. The service is always on point and excellent. Food was amazing, entertainment is everywhere. Such a wonderful vacation, yet again.!!!
Stayed 5 nights in Oct 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanted for nothing
Stayed 7 nights in Oct 2025

6/10 Okay

Diego

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Jhozanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our second time staying at this hotel. But this we upgrade to Pyramid. We love the space and more exclusive restaurant options.
Stayed 4 nights in Oct 2025

2/10 Terrible

Josue

Traveled with group
Disliked: Cleanliness, staff & service, amenities
My stay at Grand Oasis Cancun was, without exaggeration, one of the most disappointing travel experiences I’ve ever had. From the moment I arrived, it was clear that this property is not maintained to the standards you would expect from a resort of its size or price. The room was dirty—not just overlooked, but neglected—with visible signs of poor cleaning and little attention to detail. Public areas weren’t much better, with trash left around and facilities that looked tired and uncared for. But the worst part of the entire experience was the attitude of the staff. Throughout my stay, I was met with rudeness, unhelpfulness, and in several situations, outright disrespect. At times it felt as though guests were treated as a burden rather than valued customers. Basic courtesy and professionalism—the bare minimum in the hospitality industry—were completely absent. On top of that, there were long lines for everything—check-in, bars, and even restaurants. Drinks were limited per person, which is unacceptable for an all-inclusive resort. There was always a wait, even though I visited in October, which isn’t even a busy season. The property was overcrowded, disorganized, and completely failed to deliver the relaxing experience you expect when booking an all-inclusive stay. What makes this even more disappointing is that a trip to Cancun should be enjoyable and memorable, but instead, this hotel left me frustrated and counting the days until I could leave. For a property that marke
Stayed 4 nights in Oct 2025

6/10 Okay

Leidy Y

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning in room was excellent, food was good, I just didn't like the fact that there are different accesses categories which is not explained upfront. When I booked this hotel I was excited about every place and restaurant listed, but when I arrived I was limited to certain restaurants and
Stayed 4 nights in Oct 2025

10/10 Excellent

Ivie Ann, Jersey City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and we the staff was very helpful.
Stayed 5 nights in Oct 2025

4/10 Poor

Luis Atanasio

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Sep 2025

4/10 Poor

Mukhamad, Indian Trail

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Terrible room
Stayed 3 nights in Sep 2025

8/10 Good

Maggi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard rooms are a bit outdated. Other than that, the property was beautiful. The service was fantastic. We loved our vacation.
Stayed 3 nights in Oct 2025

8/10 Good

Jorge Eduardo, Vinton

Stayed 4 nights in Oct 2025

2/10 Terrible

Demetrius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible staff AC not working they wouldn’t give us a new room until 2 days later
Stayed 4 nights in Oct 2025

4/10 Poor

Jeysa

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
..
Stayed 3 nights in Oct 2025

2/10 Terrible

Nelson

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found pest in room
Stayed 1 night in Oct 2025

8/10 Good

Junior

Ok
Stayed 2 nights in Sep 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Sep 2025

6/10 Okay

Firoz

Liked: Cleanliness, property conditions & facilities
Some staff where too rude
Stayed 2 nights in Sep 2025