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The Grand Oasis Cancun - All Inclusive

Property class: 4
4-star beachfront property near Delfines Beach

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Photo gallery for The Grand Oasis Cancun - All Inclusive

Exterior
Lobby
Garden
Outdoor pool
13 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪2 min walk‬
  • Place, Aquaworld
    ‪11 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Grand Standard

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Standard

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Sunset View

  • Lagoon view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Ocean View

Grand Ocean View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Grand Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

  • Oasis Arena - 2 min walk - 0.1 miles
  • Maya Museum of Cancun - 9 min walk - 0.5 miles
  • Aquaworld - 11 min walk - 0.6 miles
  • Iberostar Cancun Golf Course - 13 min walk - 0.7 miles
  • Delfines Beach - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Coffee & Me - ‬4 min walk

About this property

The Grand Oasis Cancun - All Inclusive

4-star beachfront property near Delfines Beach
The Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at The Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

  • 1210 guestrooms or units
  • 6 levels
  • 4 buildings
  • 13 dining venues
  • 14 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
The Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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The Pyramid Cancun By Oasis - All Inclusive
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  • Pool
  • Breakfast included
  • All inclusive
  • Spa
3.6 out of 5, Good, 1,750 reviews
$312 nightly
The price is $383
Apr 26 - Apr 27
Total with taxes and fees
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
Cancun Grand Oasis
Cancun Grand Oasis All Inclusive
Grand Oasis
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis Cancun All Inclusive
Oasis All Inclusive
Oasis Cancun Grand
Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
Grand Oasis Hotel Cancun
Grand Oasis Resort Cancun
Oasis Grand Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property

Frequently asked questions

How close is The Grand Oasis Cancun - All Inclusive to the airport?

The Grand Oasis Cancun - All Inclusive is 10.4 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Grand Oasis Cancun - All Inclusive?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at The Grand Oasis Cancun - All Inclusive on Apr 24, 2026 start from $327, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Grand Oasis Cancun - All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Grand Oasis Cancun - All Inclusive.

How close is The Grand Oasis Cancun - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Grand Oasis Cancun - All Inclusive offer free breakfast?

The Grand Oasis Cancun - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Grand Oasis Cancun - All Inclusive?

During your stay you can enjoy the 538 square-foot casino on site, featuring 6 slot machines and 4 gaming tables.

What time is check-in at The Grand Oasis Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Grand Oasis Cancun - All Inclusive?

This property offers free self parking.

Does The Grand Oasis Cancun - All Inclusive have a pool?

The Grand Oasis Cancun - All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Grand Oasis Cancun - All Inclusive have a restaurant?

There are 13 onsite restaurants, offering options like Italian cuisine, garden views, and brunch.

Does The Grand Oasis Cancun - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy detox wraps, deep-tissue massages, and body scrubs.

How close is The Grand Oasis Cancun - All Inclusive to downtown Cancun?

The Grand Oasis Cancun - All Inclusive is 1.5 mi away from Avenida Kukulkan.

The Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 463 out of 1943 reviews
Rating 8 - Good. 302 out of 1943 reviews
Rating 6 - Okay. 401 out of 1943 reviews
Rating 4 - Poor. 310 out of 1943 reviews
Rating 2 - Terrible. 467 out of 1943 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Kaelin

Stayed 3 nights in Mar 2026

8/10 Good

CARRIE, DENVER

Liked: Cleanliness, staff & service, property conditions & facilities
We I’ve stayed at many all inclusive, hotels, all around Mexico. I would say this is a huge resort. The check-in took over two hours. And was a bit disappointed that we were offered an upsell at the time of check-in. The up sale would get us many more restaurants and reservation restaurants to eat at. Without the upsell, we only got two buffet options - one on each side of the resort. And they were the same basically, two reservation options an Italian and a steak and snack food at the pool area. We were able to find things to eat every day, but the buffet food was pretty much the same all the time.We were able to make it into one of the reservation, restaurants, and the f pool was nice. You had to get up very early to get a pool chair. Limited beach chairs.We did get a beach view for our room
Stayed 4 nights in Jan 2026

2/10 Terrible

Alison

Disliked: Cleanliness, staff & service, property conditions & facilities
Friday January 16, 2026 To : Expedia Grand Oasis Hotel, Cancun Mexico Subject: Request or Refund Due to Unacceptable Room Conditions, Safety Hazards and Additional Costs Dear Customer Relations Team I am writing to formally complain about my recent stay at the Grand Oasis Hotel, booked through Expedia, during which I rented two rooms for myself and 5 other family members. Two of which are four and five years old Unfortunately, the accommodations were not up to acceptable standards and presented serious maintenance and safety concerns. Both rooms had significant issues, including the drawers that did not open properly, with only 3 small drawers total, leaving virtually no space to store clothing for a group of this size. Additionally, the toilet in one of the rooms ran constantly throughout the stay. More concerning was a mirror that had been taped to the wall rather than properly secured. This posed a clear safety hazard and could have easily fallen and injured one of the children in our party Most concerning overall was the excessive noise that continued until the middle of the night. Two members of my party are four and five years old and the level of noise made it extremely difficult for them to sleep. The environment was not appropriate or acceptable for a family stay I raised these concerns with the hotel staff during my stay and requested to be moved to more suitable rooms, but I was told that relocation was not possible In addition to these issues, the fo
Stayed 7 nights in Dec 2025

10/10 Excellent

Ravindra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was ok
Stayed 7 nights in Dec 2025

6/10 Okay

Mary Ann

Traveled with family
Liked: Staff & service
We came here as a family of 8 in three rooms, it has been fun and enjoyable with the kids. The overall experience has been good, the staff good. The restaurants and food choices could be improved but this is Mexico.
Stayed 8 nights in Jan 2026

8/10 Good

Najeh

Traveled with family
Liked: Cleanliness
Smaller rooms that need updates and repairs
Stayed 7 nights in Dec 2025

4/10 Poor

Sukhjinder

Traveled with family
Disliked: Amenities, property conditions & facilities
Rooms,food,amenities
Stayed 4 nights in Jan 2026

2/10 Terrible

CLAIRE HUIYOUNG, conyers

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was horrible with cockroach every night. It was so disgusting so we could not sleep at all and slept daytime at the pool. We could not enjoy our vacation at all !!
Stayed 5 nights in Dec 2025

2/10 Terrible

Lindsay

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities
1. Bugs everywhere. We had roachs all over the room. Staff didn’t even clean after we killed them. 2. Rooms aren’t even kept up with. 3. Door to patio was to difficult to open. 4 people upstairs throwing cigarette at people below. 5. Bugs by salad bar.
Stayed 5 nights in Jan 2026

6/10 Okay

Louie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, great location, reliable staff, with that being said, horrible place to eat, if you are staying more than 4 days, get ready coz the food gets old pretty quick, there’s not many variety, you have to make reservation EVERY NIGHT in advance, otherwise you are going to be eating at the buffet every night, for instance, once we arrived we tried to make reservation for the steak house and they only had available 9 nights after the day we checked in, so if you are staying only 7 nights you don’t get to eat at the steak house at all, their Italian restaurant it’s a joke, every single dish on the menu had squid, fish, oysters, calamari, it looks more of a seafood place than Italian at all, I was so disappointed tried to get a lasagna coz you can’t go wrong with lasagna and looks like they just heated up out of a microwave, so I gave up trying to enjoy food at this place, great resort, just the food sucks.
Stayed 8 nights in Nov 2025

2/10 Terrible

Mercedes

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Not the room that we paid for!! Worse customer service ever. Not clean at all. Not even the manager helped us with our issues. Worse trip in Cancun ever.
Stayed 3 nights in Jan 2026

2/10 Terrible

Ebonique

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was the worse. We checked in on a Monday, the the hot water was not working so they had to come fix it. Then, the next day and the day after, the toilet had to be plunged. There were never any wash clothes and a couple nights we didn't get blankets back after our beds were made. The conditions were the worse and no one ever apologized or even acknowledged there was an issue. Never going back
Stayed 5 nights in Jan 2026

6/10 Okay

Meagan

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having comforters for the beds would be nice. It was cold at night. Checking in at reservations was extremely slow. Being able to eat at all restaurants and coffee places. Not having that pyramid level
Stayed 5 nights in Jan 2026

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Yes
Stayed 5 nights in Jan 2026

2/10 Terrible

David

Traveled with family
Liked: Cleanliness, property conditions & facilities
Roon neglected customers services very poorly not friendly at all
Stayed 9 nights in Jan 2026

6/10 Okay

Matthew T

Stayed 7 nights in Jan 2026

6/10 Okay

Yagyeshwar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hello there, it was a great experience but I give 3 stars rating because firstly, was promised a free bottle of wine because I’m a silver member, which I never got and secondly found a roach in our room. But besides those two obstacles, everyone was very friendly and everything else was great….especially the service and food was awesome, I would visit again and would recommend to anyone! :)
Stayed 4 nights in Jan 2026

2/10 Terrible

Sierra

Stayed 3 nights in Jan 2026

4/10 Poor

Pavan Kumar, Danville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was a mess, though they give an early check in into the resort, we did not get our room clean and available to 5 PM. The checkin staff do not provide any details regarding the dining options/reservation timings or shows or other facilities.You see lot of staff walking around but they are least helpful. It is confusing as they have different levels and not everything in the resort is available to everyone in the resort. The Buffet food is horrible and repetitive. The good part of the resort is the beautiful beach, the garden and the resort is beautiful as is. In the Dine in restaurants the food is really good and the staff are really friendly but a long wait for the reservation.
Stayed 5 nights in Dec 2025

6/10 Okay

Dritan

Stayed 3 nights in Jan 2026

2/10 Terrible

Taija

Stayed 4 nights in Jan 2026

6/10 Okay

Jorge Samir

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a fantastic overall experience at Oasis Cancun during my vacation—the resort itself is stunning, with breathtaking views that made every moment feel special. The food was decent and offered a good variety for an all-inclusive stay. That said, some staff interactions could use some real improvement; the towel personnel were a bit rude, along with some restaurant staff (Sarape restaurant) and the tour and beer staff came across as unfriendly at times. On the bright side, the two young lifeguards and lady lifeguard thank you for helping my mother in law who suffered fainting you guys were exceptional and truly went above and beyond, overall for an all-inclusive package, I'd expect a friendlier vibe from the team to match the great location. I'd still recommend it for the views and vibe! - Jorge & Jessica
Stayed 5 nights in Jan 2026

10/10 Excellent

Moises Cano

Stayed 4 nights in Jan 2026

8/10 Good

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, we loved the amenities. Just as a recommendation book the restaurants even before your arrival and for the hotel you should score people to their rooms as it’s very easy to get lost and help people with their luggage, it’s a long walk
Stayed 3 nights in Jan 2026

10/10 Excellent

Franko

Stayed 1 night in Jan 2026