Emporio Cancun Optional All Inclusive

4.0 star property
4-star beachfront resort near Delfines Beach

Choose dates to view prices

Photo gallery for Emporio Cancun Optional All Inclusive

On the beach, beach towels
Property preview
3 restaurants, breakfast, lunch, dinner served; international cuisine
Aerial view
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪4 min walk‬
  • Place, Delfines Beach
    ‪16 min walk‬
  • Place, Aquaworld
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪19 min drive‬

Room options

Deluxe Double Room

8.2 out of 10
Very good
(47 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(24 reviews)
  • 428 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

8.6 out of 10
Excellent
(99 reviews)
  • 381 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(30 reviews)
  • 428 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(32 reviews)
  • 381 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.4 out of 10
Very good
(26 reviews)
  • 428 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(14 reviews)
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(14 reviews)
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room Deluxe

  • 376 sq ft
  • Sleeps 4

Room Deluxe with Partial Sea View

  • 376 sq ft
  • Sleeps 4

Super Saver Non Refundable

9.4 out of 10
Exceptional
(3 reviews)
  • 381 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • 365 sq ft
  • Sleeps 4

Room Premium with Ocean View

  • 376 sq ft
  • Sleeps 4

Room Deluxe with Beach View

  • 376 sq ft
  • Sleeps 4

Suite Deluxe with Beach View

  • 430 sq ft
  • Sleeps 3

Suite Premium with Ocean View

  • 430 sq ft
  • Sleeps 3

You may also like

About the neighborhood

Cancun

Beachside getaway.A stay at this Zona Hotelera resort places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Maya Museum of Cancun and Nichupté Lagoon are also within half a mile (1 km).

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 4 min walk - 0.3 miles
  • Delfines Beach - 16 min walk - 0.8 miles
  • Aquaworld - 17 min walk - 0.9 miles
  • El Rey Ruins - 3 min drive - 1.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Piña Colada - ‬5 min walk
  • ‪Noriku - ‬3 min walk
  • ‪Playa - Beach - ‬3 min walk
  • ‪Chala - ‬3 min walk
  • ‪Bahia Rodizzio - ‬4 min walk

About this property

Emporio Cancun Optional All Inclusive

4-star beachfront resort near Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Emporio Cancun Optional All Inclusive offers its guests a children's pool, an outdoor pool, a waterslide, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

  • 450 guestrooms or units
  • 9 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 8288 sq ft of conference space
  • 770 sq m of conference space
  • Built in 1983
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Stereo
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

How close is Emporio Cancun Optional All Inclusive to the airport?

Emporio Cancun Optional All Inclusive is 9.9 mi (16-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on Nov 20, 2025 start from $143.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Emporio Cancun Optional All Inclusive have an airport shuttle?

Airport shuttle services are not available at Emporio Cancun Optional All Inclusive.

How close is Emporio Cancun Optional All Inclusive to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Emporio Cancun Optional All Inclusive offer free breakfast?

Free breakfast isn’t provided at Emporio Cancun Optional All Inclusive, but buffet breakfast is offered for a fee of MXN 495 for adults and MXN 320 for children. It's available every day from 7:00 AM to noon.

Is there a casino at Emporio Cancun Optional All Inclusive?

No, there is no casino at this resort, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are nearby.

What time is check-in at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Emporio Cancun Optional All Inclusive?

This resort offers free self parking.

Does Emporio Cancun Optional All Inclusive have a pool?

Emporio Cancun Optional All Inclusive features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Emporio Cancun Optional All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and ocean views.

Does Emporio Cancun Optional All Inclusive have a spa?

This resort doesn't have a spa, but it does offer massages.

How close is Emporio Cancun Optional All Inclusive to downtown Cancun?

Emporio Cancun Optional All Inclusive is 1.8 mi away from Avenida Kukulkan.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 975 out of 1991 reviews
Rating 8 - Good. 413 out of 1991 reviews
Rating 6 - Okay. 272 out of 1991 reviews
Rating 4 - Poor. 145 out of 1991 reviews
Rating 2 - Terrible. 186 out of 1991 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Stayed 10 nights in Jul 2025

10/10 Excellent

Rolando, Orlando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful pools, Great food, spacious rooms and steps away from the beach
Stayed 5 nights in Jul 2025

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service
Unfortunately was not aware of construction on site which negated the ocean view
Stayed 5 nights in Jul 2025

10/10 Excellent

Yeni Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Sara was so nice and friendly.
Stayed 4 nights in Jul 2025

10/10 Excellent

corey

Traveled with family
Liked: Cleanliness, staff & service, amenities
I do enjoy this place. 3rd time staying here for extended visits. Cons: construction at different areas of resort. I understand there will be upgrades. The construction this year is one of the pools. Work performing all day so it is a bit noisy. I did not come here for the pool however nor do I stay at the resort during the day. This is not a huge deal for me. Steps. Lots and lots of steps. Everywhere. I cannot spell the word steps without walking into another flight of steps. Everywhere. When I go solo to this place, I do not mind. I could however tell that my party I brought became tired of them very quick. Location. So with Emporio, we r is cheaper, but the location is not the best. No quick shopping or great food at quick notice. Again, I do not mind getting an uber, taxi, or walking. The party I brought did however not enjoy shuttling around everytime. Buffet. I never do the all inclusive. I don’t drink and the food is just average. I did not come here for a buffet. I came for local food. The pros: staff is amazing. Clean. Always clean. Staff is always ready to help. Air conditioning is awesome. Beach is great (make sure it is not seaweed season), I will be back next year around the same time. Thank you Emporio!!!!!!
Stayed 6 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 7 nights in Apr 2025

10/10 Excellent

GORDON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great staff with lots of smiles. I wool return!
View from our balcony.
Ferry to Isla Mujeres isn’t far. Nice day trip!
Stayed 5 nights in Jul 2025

6/10 Okay

Jocelyn

Liked: Cleanliness
Disliked: Staff & service
They need to remove the " Optional" on the hotel name. Emporio Cancun Optional because it's confusing how a traveler thinks thats also the name of the hotel and not an "Optional" option of inclusive
Stayed 3 nights in Jul 2025

10/10 Excellent

Devon Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at emporio
Stayed 4 nights in Jul 2025

10/10 Excellent

Lawrence

Liked: Amenities, property conditions & facilities
For are first time family far vacation it was fun and exciting. We had fun in pools and show activities like the wrestling 😀
Stayed 5 nights in Jul 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed this place very clean, convenient and specially nice and friendly staff. Specially Andrea ( cleaning lady). Thank you Emporio staff for making my stay feel great.
Had a pleasure to see a turtle 😀
Beautiful sunrise
Nice view from my room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nancy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was 1 pm. And you do not have access to all inclusive until 3 pm. That’s a first for us had we known we would have stayed at our other hotel. They had both restaurants booked and they told us that we needed 24 hours in advanced to reserve. (FYI they never ever sent a welcome/future notification).The ambiance was too wild for our family and I have 10/13 year olds. Several parents had their young kids in the all adult swim up bar and the parents were very loud and drunk. The bar at the sports bar the ladies that served the drinks did not acknowledge or provide me with an apology after they served me a vodka Tonic with broken plastic parts on the cup. Btw the vodka Tonic is tonic from the hose. Not from a can in case you know, that, that is important. The place is poorly maintained with a lot of damage exterior and interior. The seat for the vanity were very old you sink in them when you sit. The mattress was very old. The toilet is poorly maintained. So we did not use the all inclusive at all! Buffet looked in bad condition. With many kids touching food with hands. The ambiance was very “no sabo” community. With a lot of need of using foul language and getting hammered with kids by their sides. Also be aware that their are female solicitors in the beach area after 11pm. Right next to hotel. The nice staff was reception and the bell boys. All other staff were not nice nor welcoming. The housekeeping were loud. The ratings are lies and it is spam/AI. I have pictures.
Stayed 1 night in Jul 2025

2/10 Terrible

Abigail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself was nice even though there was some issues with the elevators, my main issue with this hotel was that when I booked the room online it made it look like I was getting an ALL INCLUSIVE experience but when I got to the hotel the front desk staff told me I had only booked a room, so I had to purchase an all inclusive wrists bands for my family and I. I felt blindsided by the hotel and expedia for not making this information clear in their website. Another issue I had was that after getting the all inclusive wrist bands, there was still certain drinks or meals that weren't part of the all inclusive plan, at this point I had to be conscious of anything I was ordering because it felt like there was hidden fees everywhere I looked. For example room service was part of the all inclusive but there was a fee for delivery service. Another one is that beach beds that were by the hotel's pool also came with a fee. My last issue was the staff, I would say 2 out of 10 people were nice and helpful anyone else always had an attitude and was agitated. It made me feel unwanted at a place I had booked for a relaxing vacation. I wouldn't recommend this hotel to anyone.
Stayed 4 nights in Jul 2025

8/10 Good

Tonya

Stayed 7 nights in Jul 2025

8/10 Good

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Leonor

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Staff, very nice and services great, gently..
Stayed 5 nights in Jun 2025

6/10 Okay

Greg

Liked: Staff & service
Disliked: Property conditions & facilities
Let me begin by saying the staff try's hard to please .. The layout of the hotel can be difficult for those that have difficulty with stairs. I found the food selections to be limited with limited salad selections. You would expect to have an outdoor bar overlooking the water, but the options were limited to a pool bar with loud music or an indoor sports bar with limited seating. Rooms are nice but as an overall resort experience, I feel this property is not geared to the US A.I. market.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and its diect accessibility to the beach. The property was under renovations so not all the pools were available and the pools they did have seemed to have a lot less water. (weird right!?) We got the super saver room and I was pleasantly impressed. Room was clean, updated, and I didnt have any complaints about the beds and pillows. (We slept very well) we also got theakl inclusive and we weren't disappointed, the food was so good! No need to go out and get food. They even have 3 restaurants you can get reservations for that come along with your all inclusive. We booked with Expedia and didnt have any issues with the reservation. They even accomodated our room to be close to our friends who had areived the day before. You'll love it, we will be coming back soon! ❤️
Stayed 2 nights in Jul 2025

10/10 Excellent

Angel Magdiel, Riverside

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the Emporio hotel was excellent with all their staff being super. The only issue that we had and it isn’t the hotel itself was that the beach wasn’t that good with big and strong waves. I’m already thinking about our next visit to this hotel. Good and drinks were abundant and excellent.
Stayed 7 nights in Jul 2025

8/10 Good

Shabbil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay at this resort
Stayed 5 nights in Jun 2025

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The name of the property is called emporio all-inclusive. You have to pay extra for the all-inclusive. Hotel is very outdated. I wouldn’t recommend staying here.
Stayed 5 nights in Jul 2025

10/10 Excellent

Hiten

Stayed 3 nights in Apr 2025

10/10 Excellent

K

Stayed 4 nights in Jul 2025

6/10 Okay

Zunilda

Stayed 4 nights in Jun 2025

6/10 Okay

Zunilda

Stayed 7 nights in Jun 2025