Explore top 2026 4 Star Hotels in Old San Juan

"Check-in was a nightmare. We waited with about thirty other guests for hours past our four o'clock check-in time. They did give us a $21 voucher to the restaurant in the hotel to make up for the delay. But $21 doesn't cover much there. Once we get our room, everything was great. They have us a late check out, the room was beautiful, the shower was amazing. The food in the hotels restaurant was good, but expensive. The drinks were blah. But the view they have from the restaurants deck is the best in old San Juan. The rooftop pool is a great oasis with incredible views of the city. We've stayed here before and will definitely stay there again when in the area."

"Everyone was amazing!"

"Clean room, very nice and attentive staff"

"The hotel was nice and in a great location. Carlos provided exceptional customer service as well! "

"Yes the rooms were clean , and old world authentic charm. The staff were all lovely "

"The room was very nice! Hot water, cold AC, quiet! Staff is nice and the location can’t be beat!! There are no USB ports in the room. Other than that, I was well satisfied and would certainly stay again!"