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4.6 out of 5

"The hotel was gorgeous. The rooms were lovely. We had a deck and a great view of the city! " More

By a verified traveler on Sun 26 Jan 2020

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Hotel Description

4-star romantic hotel in James Bay

Oceanside stay

With a stay at this James Bay hotel, you'll be steps from Victoria Harbour and The Robert Bateman Centre. Government Street and British Columbia Parliament Building are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and conveniences like a 24-hour front desk and concierge services.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 304 guestrooms also offer free WiFi and balconies. Free wired Internet, TVs, and coffee/tea makers are also available. Weekly housekeeping is available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$165* Per night/room Nov 1 - Nov 2

Luxury Suite, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Suite, 1 King Bed with Sofa bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Signature Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Grand Pacific ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Grand Pacific

Everyone (4) Couples (3) Family (5)
5 out of 5
It was beautiful and one of my favorite hotels to stay at.

Posted by on Jan 9, 2020

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5 out of 5
I liked that they were green in their approach to everything.

Posted by on Jan 4, 2020

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5 out of 5
Property was beautiful, great location, amenities are very good - gym is awesome.

Posted by on Nov 7, 2019

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5 out of 5
Location was excellent right next to water in the government district.

Posted by , from Texas on Jul 19, 2019

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4 out of 5

Posted by on Jun 3, 2019

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5 out of 5
Location, great access when coming to Victoria without a car.

Posted by on May 1, 2019

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4 out of 5

Posted by on Oct 1, 2020

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5 out of 5
The hotel was gorgeous. The rooms were lovely. We had a deck and a great view of the city!

Posted by on Jan 26, 2020

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3 out of 5
Great hotel great service Hard beds and they tell you until checkout that you can get a mattress bed cover to help with it Noise from people above loud

Posted by on Dec 27, 2019

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5 out of 5

Posted by on Dec 16, 2019

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Property Features

Hotel Grand Pacific offers its guests an indoor pool, a children's pool, a health club, and a spa tub. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A sauna, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hotel Grand Pacific. For a fee, parking is available. This 4-star Victoria hotel is smoke free.

  • 304 guestrooms or units
  • 10 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Pacific offers 304 accommodations with safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Private balcony
  • Deep soaking tub
  • Television
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

The Pacific Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

The Pacific Lounge - This bar serves dinner and light fare.

Courtyard Café - This café serves light fare only.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club, a sauna, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 for adults, CAD 6 and CAD 10 for children (approximately)
  • Self parking fee: CAD 18.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per week
  • In-room microwave fee: CAD 10.00 per week
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Pacific
  • Grand Pacific
  • Grand Pacific Hotel
  • Grand Pacific Victoria
  • Hotel Grand Pacific
  • Hotel Grand Pacific Victoria
  • Hotel Pacific Grand
  • Pacific Grand
  • Pacific Grand Hotel
  • Hotel Grand Pacific Hotel
  • Hotel Grand Pacific Victoria
  • Hotel Grand Pacific Hotel Victoria

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.