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4.7 out of 5

"Three night enjoying the beautiful Harbour view. We had a club level room, huge breakfast and wonderful appetizers in evening. Great out door pool and ... " More

By a verified traveler on Sun 02 Sep 2018

Hotel Description

4.5-star luxury hotel near Canada Place, connected to the convention center

Central Vancouver getaway

A stay at this Coal Harbour hotel places you steps from Canada Place and a 5-minute walk from Granville Street. Vancouver Convention Centre and Robson Street are also within half a mile (1 km).

Luxury amenities

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Comfy beds, WiFi

Boasting comforts such as pillowtop beds and Frette Italian sheets, the 503 guestrooms offer thoughtful touches like bathrobes and slippers. LCD TVs come with cable channels, and other amenities include WiFi and 24-hour room service.

Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$183* Per night/room Dec 1 - Dec 2

Panoramic Room, Harbor View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Pacific Club, Deluxe Room, 1 King Bed, Harbor View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pacific Club, Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pan Pacific Vancouver ratings based on 83 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pan Pacific Vancouver

Everyone (24) Couples (4) Family (5)
5 out of 5
I loved everything especially the view. It is conveniently located near everything.

Posted by on Nov 5, 2019

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Nov 5, 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you found our waterfront location at Canada Place convenient.

5 out of 5

Posted by on Oct 14, 2019

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Oct 15, 2019 by Pan Pacific Vancouver

Thank you for posting a rating of your recent stay at the Pan Pacific Vancouver.

5 out of 5
View of harbor fantastic. We chose the hotel as it was so close to the port for the cruise we are taking. Could not be more pleased. They will even transfer our luggage to the ship at no charge. Hotel clean, modern, and in great location. All staff very friendly and efficient. It was raining when we arrived so didn’t get out much but our cab driver said that there were many restaurants in area. We had a burger and homemade barbecue chips in hotel bar that were pricey, as are all hotels, but delicious. Definitely will recommend to friends and stay again next time we make it to Vancouver.

Posted by on Oct 7, 2019

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Oct 7, 2019 by Pan Pacific Vancouver.

Dear GG, We appreciate you taking the time to post a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you took advantage of our seamless luggage transfer service and the service extended to you during your stay exceeded your expectations. Thank you for the recommendation, and we look forward in welcoming you back to the Pan Pacific Vancouver.

4 out of 5
Great location for pre cruise, never had to touch baggage after arrival until in cabin on ship.

Posted by on Sep 23, 2019

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Sep 23, 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you found our location at Canada Place convenient for accessing the cruise ship terminal and you took advantage of our seamless luggage transfer service. We do hope we will have another opportunity to welcome you back to the Pan Pacific Vancouver.

5 out of 5
This is a large upscale property. Every encounter with employees has been pleasant and courteous and friendly. Your needs are anticipated. The room is tastefully decorated and very clean. There are no flaws or scratches or stains. Amenities are generous. The king bed is extremely comfortable with a plethora of pillows of different composition and firmness. Room service was quite good. Luggage service was courteous and professional. Highly recommend this property.

Posted by on Sep 13, 2019

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Comment from Hotel Management

Sep 13, 2019 by Pan Pacific Vancouver.

Thank you for taking the time to post a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read your stay with us and the service our associates extended to you exceeded your expectations. Thank you for the recommendation and we look forward in welcoming you back to the Pan Pacific Vancouver.

5 out of 5

Posted by on Sep 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by Pan Pacific Vancouver

Thank you for posting a rating of your recent stay at the Pan Pacific Vancouver.

5 out of 5

Posted by on Aug 20, 2019

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Aug 21, 2019 by Pan Pacific Vancouver

Thank you for taking the time to post a rating of your stay at the Pan Pacific Vancouver.

5 out of 5

Posted by on Aug 17, 2019

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Aug 19, 2019 by Pan Pacific Vancouver

Thank you for taking the time to post a rating of your recent visit to the Pan Pacific Vancouver.

5 out of 5
We loved the views! Our room on the 14th floor overlooking the water was perfect and so comfortable! The pool area and views from the lounge decks were a ten!!! I highly recommend it. The convenience getting off our Alaskan cruise and having the hotel right there was awesome!!!!!!!!

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read you enjoyed the views from your accommodation, visit to our outdoor salt water swimming pool and our location at Canada Place convenient. Thank you also for the recommendation.

5 out of 5
Excellent location for walking to attractions, cruise ship boarding, etc. . .

Posted by on Aug 3, 2019

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Aug 3, 2019 by Pan Pacific Vancouver

Thank you for posting a review of your recent stay at the Pan Pacific Vancouver. We were pleased to read your found our waterfront location at Canada Place convenient. Thank you for staying with us.

About the Pan Pacific Vancouver

Location 999 Canada Pl, Vancouver, BC V6C3B5

Property Features

Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A fitness center, spa services, and a terrace are also featured at the luxury Pan Pacific Vancouver. For a fee, parking is available. This 4.5-star Vancouver hotel is smoke free.

  • 1 building
  • 503 guestrooms or units
  • 23 levels
  • 3 dining venues
  • Built in 1986
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.3 km / 8.9 mi)
  • Train station: Vancouver Waterfront Station (0.3 km / 0.2 mi)
  • Metro station: Waterfront Metro Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pan Pacific Vancouver offers 503 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.

Five Sails - Onsite fine-dining restaurant.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Spa Services

Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Mud bath in spa
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 0
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Pets

  • Pets: CAD 40 per pet (varies based on length of stay)
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Debit cards not accepted
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 38 for adults and CAD 19 for children (approximately)
  • Fee for in-room wireless Internet: CAD 5.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 5.95 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 5.95 per night (rates may vary)
  • Self parking fee: CAD 50 per night (in/out privileges)
  • Valet parking fee: CAD 56 per night (in/out privileges)
  • Pet fee: CAD 40 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Pan
  • Pacific Vancouver
  • Pan Pacific Hotel
  • Pan Pacific Hotel Vancouver
  • Pan Pacific Vancouver
  • Pan Vancouver
  • Vancouver Pacific
  • Vancouver Pan Pacific
  • Pan Pacific Vancouver Hotel Vancouver
  • Pan Pacific Vancouver Hotel
  • Pan Pacific
  • Pan Pacific Vancouver Hotel
  • Pan Pacific Vancouver Vancouver
  • Pan Pacific Vancouver Hotel Vancouver

You should know

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 2 hours per day.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.