Central Vancouver getaway
At this Downtown Vancouver hotel, you'll be well placed to visit Canada Place Cruise Ship Terminal and Canada Place, both steps away. Vancouver Convention Centre and Granville Street are also within half a mile (1 km).
Luxury amenities
A full-service spa, 3 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the gym, bar/lounge, and limo/town car service.
Sep 21, 2023 by Pan Pacific Vancouver Team
Dear Larry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
Sep 17, 2023 by Pan Pacific Vancouver Team
Thank you for your rating. If you have any questions or need assistance with anything, please feel free to ask. Your satisfaction is our priority, and we're here to help.
Sep 8, 2023 by Pan Pacific Vancouver Team
Thank you for highlighting our hotel's prime waterfront location and the scenic public promenade and parks that surround it. We're thrilled that you had the opportunity to enjoy the stunning views and recreational areas along the waterfront, extending all the way to Stanley Park. We hope your stay was filled with memorable moments, and we look forward to welcoming you back to experience more of the beautiful surroundings in the future.
Sep 21, 2023 by Assistant Front Office Manager Yoojin Lee
Dear Mr. Stuart,Thank you for taking the time to leave a review, awarding us a rating of 3 out of 5. Your feedback is important to us as we continuously work to improve our services.We would greatly appreciate it if you could share any specific comments or suggestions regarding your stay. Your insights will help us better understand your experience and identify areas where we can make enhancements.Your feedback is valuable to us, and we hope to serve you again in the future and provide you with a more enjoyable stay. If you have any additional comments or suggestions, please don't hesitate to share them.Thank you for choosing us as your destination.Warm regards,
Sep 22, 2023 by Pan Pacific Vancouver Team
Dear Tamara,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you appreciated our convenient location, especially in relation to boarding the ship. We understand the importance of seamless transitions when traveling, and we're glad that our luggage transport service added an extra touch of ease to your experience.Your kind words serve as motivation for our team to continue enhancing our services. We look forward to welcoming you back in the future, whether it's before another voyage or just a relaxing stay.Warm regards,
Sep 22, 2023 by Pan Pacific Vancouver Team
Dear William,Thank you for taking the time to share your feedback. We're delighted to hear that our proximity to the cruise terminal added convenience to your travels and that our staff left a positive impression.Our team strives to provide friendly and helpful service to all our guests, and your kind words serve as wonderful affirmation of their efforts.We look forward to the opportunity of welcoming you back in the future, whether it's before another cruise or just a stay in the city.Warm regards,
Jul 4, 2023 by Assistant Front Office Manager Ryan Wan
Dear Geoffrey,Thank you for choosing Pan Pacific Vancouver Hotel for your recent stay. We appreciate your positive review and are delighted that you had a great experience with us. We hope to have the pleasure of welcoming you back soon.
Pan Pacific Vancouver offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. A fitness center, a sauna, and spa services are also featured at the luxury Pan Pacific Vancouver. For a fee, parking is available.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Wired internet access - surcharge
Self parking (surcharge) , Valet parking (surcharge)
Pan Pacific Vancouver offers 503 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 55-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Vancouver hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Pan Pacific Vancouver has 3 restaurants serving breakfast, lunch, and dinner.
Five Sails - Onsite fine-dining restaurant.
Late night fare is available from 24-hour room service.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Spa Utopia has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a spa tub, and a steam room.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.