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4.4 out of 5

"It was a nice hotel, good view but our room was literally tiny and the window was tiny. The bathtub looked great in the pictures too but it was so tin ... " More

By a verified traveler on Tue 06 Mar 2018

Hotel Description

4-star eco-friendly hotel near Robson Street

Heart of Vancouver

Within a 10-minute walk of this Coal Harbour hotel, you'll find Robson Street and Canada Place. Vancouver Convention Centre and Harbour Centre are also within half a mile (1 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 13 conference rooms, business center, and valet parking. Enjoy the spa tub and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and pillow menus, the 438 guestrooms also offer 24-hour room service and flat-screen TVs with satellite channels. Other amenities include WiFi, coffee/tea makers, and hair dryers.

Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$191 per night

Room, 2 Double Beds, Harbor View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Vancouver Marriott Pinnacle Downtown ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Vancouver Marriott Pinnacle Downtown

Everyone (2)
4 out of 5

hotel looks way doper in the pictures

Pros: comfortable
Cons: size of rooms cant really be improved so, more realistic photos and lower pricetag
Location: walked to Rogers Arena, probably a 20-25 minute hike.
It was a nice hotel, good view but our room was literally tiny and the window was tiny. The bathtub looked great in the pictures too but it was so tiny I don't know how you'd fit one person in it let alone two. They make it look incredible in their photos so just a heads up, I paid nearly $200 for my room and didn't feel like it deserved that pricetag.

Posted by , from WA on Mar 6, 2018

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Comment from Hotel Management

Mar 26, 2018 by Sean

Thank you for taking the time to share your feedback regarding your stay. I do apologize that your experience did not live up to your or our expectations. I have shared your feedback with the hotel's leadership team so they are aware of your concerns. Thank you for choosing to stay with us for this trip to Vancouver. We hope you were still able to enjoy your time in our beautiful city.

5 out of 5

Central hotel

The Marriott offers Harbour views that are well worth it. The hotel is close to the docks and Canada Place. Multiple eateries are adjacent.

Posted by , from Atlanta on Aug 20, 2016

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5 out of 5

Friendly with drop dead views

Pros: Close restaurants, Free Internet, Quiet, views
A well run establishment with staff who will go that extra mile for you. Fabulous location with views from every room. Great food.

Posted by , from Palm Desert, CA, USA on Oct 10, 2012

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4 out of 5

Hotel was wonderful, clean, good location, very accommodating

Cons: No free Internet
The hotel was clean, in a good location and staff were very friendly and accommodating. rooms were slightly dated but comfortable.

Posted by , from Ohio on Sep 8, 2012

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5 out of 5

This hotel was very comfortable.

Pros: Close restaurants
This hotel was a great location. All staff were very helpful and the concierge went out of his way to help us with restaurant reservations and airline check-ins. The room was very clean and comfortable.

Posted by , from NY on Jul 20, 2012

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4 out of 5

Fine downtown hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This is a fine downtown hotel. Our room had views of the harbor. Convenient location. A little pricey.

Posted by , from Scotts Valley, CA, USA on Nov 16, 2011

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5 out of 5

Good hotel in an excellent location

Pros: Close restaurants, Free Internet, Quiet, great location
This is a good hotel in an excellent location. The only quibble was our room was designed for a single business traveler so two people had to navigate with care. All the other amenities were excellent.

Posted by , from San Diego, CA, USA on Nov 16, 2011

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4 out of 5

Wonderful!

Pros: Close restaurants
Loved the location, the room was beautiful and there were tons of restaurants and things to see nearby. There was a slight miscommunication regarding the cost of parking our rental car. We thought the price quoted was the total for the 3 day stay but it ended up being per day. The clerk’s accent contributed to our confusion, I don’t think he was purposefully being unclear. Also, no free wifi in the room was a bummer but they have it available in the lobby.

Posted by , from Anchorage, Alaska on Feb 8, 2011

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5 out of 5

Always Great

I frequent this hotel for business and it is always fabulous. The staff is pleasant and very helpful. And contrary to a review by "Diane", there are queen and king beds as I have had many fun times in them and the room service prices are very reasonable for the quality of the food you get.

Posted by on Jun 25, 2008

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5 out of 5

Love this lovely hotel

I have stayed at this hotel twice and it will be my hotel of choice when visiting downtown Vancouver in future. The staff are extremely friendly and accomodating, the rooms are clean and luxurious, gorgeous views of the water available. Location is close to Gastown, Granville Island and Robson shopping. The food is expensive, but quality is good. The best feature of this hotel though is the friendly staff who are more than helpful. The hot chocolate bar in the lobby on snowy days was a nice touch.

Posted by on Jul 26, 2007

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About the Vancouver Marriott Pinnacle Downtown

Location 1128 West Hastings Street, Vancouver, BC V6B4R5

Property Features

As a guest of Vancouver Marriott Pinnacle Downtown, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 6633 square feet (616 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Vancouver Marriott Pinnacle Downtown. Parking is available for a fee. This 4-star Vancouver hotel is smoke free.

  • 438 guestrooms or units
  • 31 levels
  • 6633 sq ft of conference space
  • 616 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (14.4 km / 8.9 mi)
  • Train station: Vancouver Waterfront Station (0.8 km / 0.5 mi)
  • Metro station: Burrard Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Vancouver Marriott Pinnacle Downtown offers 438 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 27-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Showcase Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Rock climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 30 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 30 per person (approximately)
  • Fee for in-room wireless Internet: CAD 7.95 per day (rates may vary)
  • Self parking fee: CAD 38 per day
  • Valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Pinnacle
  • Marriott Pinnacle Hotel
  • Marriott Pinnacle Hotel Vancouver Downtown
  • Marriott Pinnacle Vancouver Downtown
  • Marriott Vancouver Downtown
  • Pinnacle Marriott
  • Vancouver Downtown Marriott
  • Vancouver Marriott Pinnacle Downtown
  • Marriott Vancouver
  • Vancouver Marriott
  • Vancouver Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown Hotel
  • Marriott Pinnacle Downtown

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.