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4.6 out of 5

"This is an incredible place to stay and enjoy my time in Vancouver " More

By a verified traveler on Thu 05 Jan 2023

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Hotel Description

4-star hotel near Canada Place Cruise Ship Terminal

Downtown Vancouver stay

At this Downtown Vancouver hotel, you'll be well placed to visit Canada Place Cruise Ship Terminal and Canada Place, both within a 5-minute walk. Vancouver Waterfront and Granville Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a library are also offered.

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$169* Per night/room Oct 29 - Oct 30

Blue Chip Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Two Queens with Sitting Area

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Queen with Sofa Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Boutique Queen Studio – Accommodates upto 2 people

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

EXchange Hotel Vancouver ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for EXchange Hotel Vancouver

Everyone (8) Couples (1) Family (2)
5 out of 5

Posted by , from EDEN PRAIRIE on Aug 27, 2023

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5 out of 5

Posted by on May 25, 2023

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5 out of 5
This is an incredible place to stay and enjoy my time in Vancouver

Posted by on Jan 5, 2023

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Comment from Hotel Management

Feb 8, 2023 by EXchange Hotel Vancouver

Thank you for staying at the EXchange Hotel Vancouver and for taking the time to leave this feedback. I hope to welcome you back to the Hotel very soon.

5 out of 5
Beautiful hotel. Very clean and environmentally friendly. Would definitely stay again.

Posted by on Jul 2, 2022

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5 out of 5
Clean and modern with great location.

Posted by on Jun 14, 2022

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5 out of 5

Posted by on Apr 23, 2022

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5 out of 5
Trendy hotel in the heart of downtown. Very nice decor, high quality bed linens. Overall, a comfortable stay.

Posted by on Dec 21, 2021

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5 out of 5

Posted by on Nov 28, 2021

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5 out of 5

Posted by on Nov 15, 2021

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1 out of 5

Posted by on Mar 11, 2022

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About the EXchange Hotel Vancouver

Location 475 Howe Street, Vancouver, BC V6B 2B3

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. Public spaces have free WiFi. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vancouver hotel is smoke free.

  • 202 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Vancouver Waterfront Station (0.5 km / 0.3 mi)
  • Metro station: Granville Station (0.3 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

  • Tablet
  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Hydra Estiatorio - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Helicopter/airplane tours on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Ziplining nearby
  • Horse riding nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are required to download the property's Flexi pass mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Guests will receive smart lock details. Guests are required to download the property's Flexi pass mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses solar and geothermal energy

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Property mobile app required for guests
  • Property mobile app name Flexi pass
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Renewable energy source - solar
  • Renewable energy source - geothermal
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25–50 for adults, and CAD 15–30 for children
  • Covered self parking fee: CAD 38 per day
  • Covered valet parking fee: CAD 48 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EXchange Hotel
  • EXchange Hotel
  • EXchange Vancouver
  • Hotel EXchange Hotel Vancouver Vancouver
  • Vancouver EXchange Hotel Vancouver Hotel
  • Hotel EXchange Hotel Vancouver
  • EXchange Hotel Vancouver Vancouver
  • EXchange
  • EXchange Hotel Vancouver Hotel
  • EXchange Hotel Vancouver Vancouver
  • EXchange Hotel Vancouver Hotel Vancouver

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.