- Check-in time ends at anytime
- Check-in time starts at 4:00 PM
- Minimum check-in age is: 19
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).
- Credit card pre-authorization
- Staff temperature checks are conducted regularly
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Car not required
- Security system
- Debit cards not accepted
- Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Staffed front desk
- LGBTQ friendly
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Guest accommodation is not sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is not available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Food service not has not been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Property does not follow a brand or regulatory agency's sanitization guidelines
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Parking height restrictions apply
- Gap period enforced between guest stays - 24 hours
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for in-room wireless Internet: CAD 0.00 per night (rates may vary)
- Covered self parking fee: CAD 19.00 per night (in/out privileges)
- Pet fee: CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)
- Service animals are exempt from fees
- Early check-in fee: CAD 25 (subject to availability)
- Late check-out is available for a fee (subject to availability, amount varies)
- Rollaway bed fee: CAD 15.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
url importing http://www.travelocity.com/Vancouver-Hotels-Hilton-Vancouver-Metrotown.h433661-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Vancouver-Hotels-Hilton-Vancouver-Metrotown.h433661-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Vancouver-Hotels-Hilton-Vancouver-Metrotown.h433661-p2.Hotel-Reviews?rm1=a2&
