Enter dates to see availability

4.5 out of 5

"Stayed at the Hilton in Metrotown for one night. Good access to downtown Vancouver and right next to Metrotown mall. King room was average size and r ... " More

By a verified traveler on Mon 11 Jul 2016

Hotel Description

4-star eco-friendly hotel near Metropolis at Metrotown

In entertainment district

You'll be steps from Crystal Mall and within a 10-minute walk of Metropolis at Metrotown with a stay at this Metrotown hotel. Central Park and British Columbia Institute of Technology are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and concierge services and free newspapers are also offered.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 283 guestrooms also offer WiFi and LCD TVs with digital channels. Wired Internet, room service, and down comforters are also available.

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$156 per night

Room, 1 King Bed (Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, One King and One Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Business Lounge Access

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Vancouver Metrotown ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Vancouver Metrotown

Everyone (3) Family (3)
5 out of 5
I LIKED EVERYTHING EXCEPT THE POOL. IT IS TOO SMALL. LOCATION, SERVICE AND EVERYTHING ELSE WAS FINE.

Posted by on Jun 30, 2019

Was this review helpful to you?
4 out of 5
There is a construction directly across the street facing my room, the constructions/machinaries starts as early as 7am and woke the whole family up.

Posted by , from Palo Alto, CA on May 30, 2019

Was this review helpful to you?
4 out of 5
Hotel is located in Metrotown, sky train service is within walking distance from Hilton to get to downtown Vancouver and other regional locations. There is a mall at the Hilton and several construction projects...which is a bit of a nuisance...particilarly with the underground parking...avoid if possible. Front desk was welcoming and efficient; room was comfortable and well appointed. Breakfast buffet not worth the cost..pretty limited. Shuttle service available to the Grand Villa Casino...hope you don’t get the psycho driver we had...white knuckle ride. Overall we would stay again

Posted by , from Tampa, Florida on Sep 17, 2018

Was this review helpful to you?
5 out of 5
We had a very comfortable stay. We had only one night and the staff treated us like we were residence. Very nice.

Posted by on Aug 10, 2018

Was this review helpful to you?
4 out of 5

Good location for Vancouver area

Pros: Location, quiet
Cons: Would like to see WIFI included in room rate.
Location: Metrotown, downtown Vancouver, skytrain good access.
Stayed at the Hilton in Metrotown for one night. Good access to downtown Vancouver and right next to Metrotown mall. King room was average size and room was comfortable and quiet. Parking and internet were additional charges for us.

Posted by on Jul 11, 2016

Was this review helpful to you?
4 out of 5

Clean and quiet and good service.

Highly recommend, especially for those who want Chinese food as the Crystal Court is attached to the hotel.

Posted by , from los angeles, CA on Oct 23, 2013

Was this review helpful to you?
5 out of 5

great location...shopping and dinning near by....

Metrotown is near by...great location for shopping and dinning

Posted by , from Seattle on Jun 26, 2012

Was this review helpful to you?
5 out of 5

I would return to this hotel

Pros: Free breakfast, Quiet
Wonderful, comfortable room. Excellent breakfast. Quiet room. Well located for our needs.

Posted by , from atlanta on Apr 12, 2011

Was this review helpful to you?
5 out of 5

ALL SERVICES IN HILTON METROTOWN WAS EXCELLENT

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
EVERYTHING I RECEVIED FROM HILTON METROTOWN WAS SO EXCELLENT... PEOPLE AT THE LOBBY WAS SO NICE AND GREETED TO ME EVERYTIME I PASSED BY... ROOM WAS CLEAN.... BELLBOY WAS VERY HELPFUL.... THE HILTON MADE MY TRIP SO COMFORTABLE.

Posted by , from EL SALVADOR on Feb 7, 2011

Was this review helpful to you?
5 out of 5

Very convenient to market and restaurants

Pros: Close restaurants, Quiet
I really enjoyed staying this hotel. The room is clean and comfortable.There are lots of Asian food and market around.The Metro also very convenient to anywhere. Awsome hotel.Love it!!!

Posted by , from seattle,WA on Feb 7, 2011

Was this review helpful to you?

About the Hilton Vancouver Metrotown

Location 6083 McKay Ave, Burnaby, BC V5H2W7

Property Features

Hilton Vancouver Metrotown offers its guests an outdoor pool, a children's pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 16146 square feet (1500 square meters) and includes a conference center. A terrace, multilingual staff, and ski storage are also featured at the eco-friendly Hilton Vancouver Metrotown. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Burnaby hotel.

  • 283 guestrooms or units
  • 18 levels
  • 16146 sq ft of conference space
  • 1500 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Vancouver, BC (YVR-Vancouver Intl.) (15.6 km / 9.7 mi)
  • Metro station: Metrotown Station (0.4 km / 0.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Vancouver Metrotown offers 283 air-conditioned accommodations with safes and complimentary newspapers. Beds feature down comforters. 37-inch LCD televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Reflect social dining - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay), plus a deposit of CAD 55.00 per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 24.00 for adults and CAD 8.95 for children (approximately)
  • Fee for in-room wireless Internet: CAD 6.95 per night (3-device limit, rates may vary)
  • Fee for in-room wired Internet: CAD 6.95 (rates may vary)
  • Self parking fee: CAD 16.00 per night (in/out privileges)
  • Valet parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 55.00 per stay
  • Pet fee: CAD 55.00 per accommodation, per stay (maximum CAD 49 per stay)
  • Early check-in fee: CAD 25.00 (subject to availability)
  • In-room microwave fee: CAD 10.00 per night
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Metrotown
  • Hilton Metrotown Vancouver
  • Hilton Vancouver Metrotown
  • Hilton Vancouver Metrotown Burnaby
  • Hilton Vancouver Metrotown Hotel
  • Hilton Vancouver Metrotown Hotel Burnaby
  • Metrotown Hilton
  • Metrotown Hilton Vancouver
  • Vancouver Hilton Metrotown
  • Vancouver Metrotown Hilton
  • Burnaby Hilton Metrotown
  • Hilton Burnaby
  • Hilton Hotel Burnaby

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.