A stay at this Guildford hotel places you within half a mile (1 km) of Guilford Town Centre and 3 miles (5 km) of Central City Shopping Centre. Also, Holland Park is within 3 miles (5 km) and Guildford Golf and Country Club is within 6 miles (10 km).
Full-service spa, dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 14 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like a free area shuttle.
Mar 10, 2019 by S. Livingston
Thank you for sharing your feedback with us. We have passed your comment on to the Food and Beverage team.
Jun 18, 2018 by SVGH
We are sorry to hear that the hotel did not meet with your expectations and you felt that you paid too much for your stay. We always strive to provide the very best in customer service and we do realize that the strike did cause some inconvenience. Most of our guests appreciated the full brunch style breakfast buffet that was offered complimentary each day for all guests. The feedback was that this was more than adequate compensation for the fact the restaurant was not open for lunch and dinner. There were numerous local area restaurants that were delivering food to the hotel guests during the dispute. Once again we are sorry that this had a negative affect on your stay. We appreciate all of guests feedback and we have shared your comments and concerns with the other management team members.
Jan 2, 2018 by SVGH
Thank you for sharing your comments and concerns with us. I am very sorry to hear that the hotel did not meet your expectations. I have shared your comments with our IT department and they will look into all the issue you encountered with room description. There are some rates that include parking just as there are rates that include breakfast. It all depends on the rate that a guest picks when making the reservation. Once again I do apologize for the bad impression you got when checking in with us.
Jul 28, 2020 by SBL
We do apologize Mr. Jamal. Not all floors are open as of yet at this property. You did book a traditional room through expedia that we provided for you. We hope maybe in any future booking make a comment on the booking requesting higher floor and we can certainly try to accommodate.
Sheraton Vancouver Guildford Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5452 square feet (507 square meters) and includes a conference center. Spa services, a terrace, and a vending machine are also featured at the eco-friendly Sheraton Vancouver Guildford Hotel. A free area shuttle within 10 km is available. For a fee, parking is available. This 4-star Surrey hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge) , RV, bus, truck parking (surcharge)
Sheraton Vancouver Guildford Hotel offers 279 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
MiXT Restaurant & Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Sueno Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a spa tub.
The spa is open select days.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.