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Fairmont Chateau Whistler

4.5 star property
Ski-in/ski-out resort near Whistler Blackcomb Ski Resort

Choose dates to view prices

Photo gallery for Fairmont Chateau Whistler

Indoor pool, outdoor pool, sun loungers
Exterior
Junior Suite, 2 Bedrooms | 1 bedroom, in-room safe, laptop workspace, blackout drapes
Lobby
Ballroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
4599 Chateau Blvd, Whistler, BC, V8E 0Z5
  • Whistler Blackcomb Ski Resort
    ‪2 min walk‬
  • Fairmont Chateau Whistler Golf Club
    ‪6 min walk‬
  • Whistler Mountain Bike Park
    ‪10 min walk‬
  • Whistler, BC (YWS-Green Lake Seaplane Base)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed (Alpine)

Suite, 1 King Bed (Alpine) | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 King Bed (Alpine)

8.6 out of 10
Excellent
(4 reviews)
  • 600 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Junior Suite, 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Fairmont Gold, Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 520 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Executive Suite, 1 King Bed

Fairmont Gold, Executive Suite, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Fairmont Gold, Executive Suite, 1 King Bed

  • 800 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Fairmont Gold, Room, 2 Queen Beds | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Fairmont Gold, Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 365 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (King)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom (King)

10.0 out of 10
Exceptional
(1 review)
  • 800 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Bedrooms

  • 1194 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 875 sq ft
  • Valley view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Slope side (1 Bedroom)

TV, pay movies

Suite, Slope side (1 Bedroom)

  • 800 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (1 Bedroom)

1 bedroom, in-room safe, laptop workspace, blackout drapes

Suite, 2 Queen Beds (1 Bedroom)

  • 800 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Fairmont Gold, Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 365 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Valley View

Junior Suite, 1 King Bed with Sofa bed, Valley View | 1 bedroom, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Valley View

10.0 out of 10
Exceptional
(2 reviews)
  • 473 sq ft
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View, Slope side

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Mountain View, Slope side

8.8 out of 10
Excellent
(22 reviews)
  • 400 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View, Slope side

View from room

Deluxe Room, 1 King Bed, Mountain View, Slope side

9.6 out of 10
Exceptional
(18 reviews)
  • 400 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

1 bedroom, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 400 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(16 reviews)
  • 400 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Family Room, 2 Queen Beds

1 bedroom, in-room safe, laptop workspace, blackout drapes

Fairmont, Family Room, 2 Queen Beds

9.4 out of 10
Exceptional
(49 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed

View from room

Fairmont, Room, 1 King Bed

9.2 out of 10
Wonderful
(53 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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The Westin Resort & Spa, Whistler

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  • Pool
  • Hot Tub
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4.5 out of 5, Wonderful, 1,459 reviews
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The price is $331
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Total includes taxes and fees
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About the neighborhood

Whistler

Near the slopes.Within a 10-minute walk of this Whistler Village resort, you'll find Squamish Lil'wat Cultural Centre and Fairmont Chateau Whistler Golf Club. Audain Art Museum and Harmony Lake Trail are also within half a mile (1 km).
View more Resorts in WhistlerOpens in a new window

What's nearby

  • Whistler Blackcomb Ski Resort - 2 min walk - 0.1 miles
  • Fairmont Chateau Whistler Golf Club - 6 min walk - 0.3 miles
  • Audain Art Museum - 6 min walk - 0.4 miles
  • Blackcomb Excalibur Gondola - 8 min walk - 0.5 miles
  • Whistler Mountain Bike Park - 10 min walk - 0.6 miles

Getting around

  • Whistler Station - 9 min drive
  • Vancouver Intl. Airport (YVR) - 137 min drive

Restaurants

  • ‪Earl's Restaurant Ltd - ‬10 min walk
  • ‪El Furniture Warehouse - ‬12 min walk
  • ‪Longhorn - ‬11 min walk
  • ‪Dubh Linn Gate Old Irish Pub - ‬10 min walk
  • ‪Avalanche Pizza - ‬10 min walk

About this property

Fairmont Chateau Whistler

Ski-in/ski-out resort near Whistler Blackcomb Ski Resort
Have fun with onsite winter activities, including downhill skiing and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Getting to the slopes is a breeze with this mountain resort's complimentary ski shuttle. Fairmont Chateau Whistler helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the resort's bar.

Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified resort also offers an indoor pool, an outdoor pool, and a health club. Onsite parking is available (surcharge), along with a car charging station.

  • 519 guestrooms or units
  • 12 levels
  • 5 dining venues
  • Meeting rooms
  • 32000 sq ft of conference space
  • 2973 sq m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Fairmont Chateau Whistler offers 519 accommodations with safes and complimentary newspapers. Televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. This Whistler resort provides wired and wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and change of towels can be requested. Housekeeping is provided daily.

Vida Spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, French, German, Hindi, Hungarian, Italian, Japanese, Korean, Polish, Portuguese, Slovak, Spanish, Swedish

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The Westin Resort & Spa, Whistler

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
4.5 out of 5, Wonderful, 1,459 reviews
$285 nightly
The price is $331
Jul 13 - Jul 14
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Internet

  • Available in all rooms: WiFi (CAD 13.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free ski shuttle
  • Self parking on site (CAD 43.05 per day)
  • Valet parking on site (CAD 56.70 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 60 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 18-hole golf course
  • Art gallery
  • Bicycle rentals
  • Downhill skiing
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping mall
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Steam room
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Pay movies
  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 61 per pet, per night (maximum CAD 122 per stay)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night
  • Resort fee: CAD 58 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Fitness/yoga classes
  • Phone calls
  • Shuttle service
  • Ski storage
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 60 per person
  • Fee for in-room wireless internet: CAD 13.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CAD 13.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 43.05 per day
  • Valet parking fee: CAD 56.70 per day
  • Pet fee: CAD 61 per pet, per night (maximum CAD 122 per stay)
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10 per night
  • In-room microwave fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Whistler
Fairmont Chateau
Fairmont Chateau Hotel
Fairmont Chateau Hotel Whistler
Fairmont Chateau Whistler
Fairmont Whistler
Whistler Chateau Fairmont
Whistler Fairmont
Whistler Fairmont Chateau
Fairmont Chateau Whistler Hotel Whistler
Fairmont Chateau Whistler Hotel
Fairmont Chateau Whistler Resort
Fairmont Chateau Resort
The Fairmont Chateau Whistler
Fairmont Chateau Whistler Resort
Fairmont Chateau Whistler Whistler
Fairmont Chateau Whistler Resort Whistler

Frequently asked questions

How close is Fairmont Chateau Whistler to the airport?

Fairmont Chateau Whistler is 2.7 mi (6-min drive) away from the Whistler, BC (YWS-Green Lake Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Chateau Whistler?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Fairmont Chateau Whistler on Jul 14, 2025 start from $329.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Chateau Whistler have an airport shuttle?

Airport shuttle services are not available at Fairmont Chateau Whistler.

Does Fairmont Chateau Whistler offer free breakfast?

Free breakfast isn’t provided at Fairmont Chateau Whistler, but full breakfast is offered for a fee of between CAD 20 and 60 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Fairmont Chateau Whistler?

No, there is no casino at this resort.

What time is check-in at Fairmont Chateau Whistler?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Fairmont Chateau Whistler?

Free parking is not available at this resort. Self parking is available for CAD 43.05 per day, and valet parking for CAD 56.70 per day.

Does Fairmont Chateau Whistler have a pool?

Fairmont Chateau Whistler features an indoor pool and an outdoor pool.

Does Fairmont Chateau Whistler have a restaurant?

Yes, there are 5 restaurants on site.

Does Fairmont Chateau Whistler have a spa?

Pamper yourself with a day at Vida Spa, where you can enjoy Ayurvedic treatments, aromatherapy, and massages.

How close is Fairmont Chateau Whistler to downtown Whistler?

Fairmont Chateau Whistler is 0.5 mi away from Whistler.

Fairmont Chateau Whistler Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 768 out of 1009 reviews
Rating 8 - Good. 145 out of 1009 reviews
Rating 6 - Okay. 44 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 29 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the highest of standards
Stayed 3 nights in Mar 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort
Stayed 1 night in Mar 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in Whistler to get married and the service was above and beyond…highly recommend Fairmont!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect luxurious ski in and ski out pet friendly hotel! We’re looking forward to returning to Blackcomb!
Stayed 5 nights in Mar 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. Great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helen, miami

Stayed 2 nights in Feb 2025

8/10 Good

Stephanie

Stayed 5 nights in Mar 2025

8/10 Good

Jamal, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Really enjoyed the hotel staff and the hotel! can’t wait to come back
Stayed 2 nights in Mar 2025

8/10 Good

zhencheng

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet service
Stayed 4 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

Lynden

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Whistler Fairmont resort is good, but the check-in process slow - where my reservation was missing and took a while to find. In addition, there were robes and slippers missing from the robe which made it awkward to walk to use the amenties. But other than that, good fun at the lobby and restaurants here.
Stayed 1 night in Mar 2025

10/10 Excellent

Veronica

Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Stayed 1 night in Mar 2025

10/10 Excellent

Ingrid

Traveled with partner, Traveled with pets
Liked: Amenities
We had a wonderful stay with our dog - he loved it too. Staff are so friendly & helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Alyssa

Stayed 2 nights in Mar 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service
I’ve stayed at the Fairmont Chateau Whistler multiple times, and the experience has consistently declined. This trip was particularly frustrating and a complete waste of my time. Check-in was 40 minutes late, setting the tone for the stay. My original room had a broken TV, and I wasn’t upgraded until the following day—meaning I spent an entire night dealing with the issue. When I finally received the upgrade, the new room also had a broken TV, and maintenance couldn’t resolve the problem until Monday, long after my stay. The upgraded room also lacked basic amenities like coffee and robes, and there was dust on the tables—what exactly are the staff doing? Service was a nightmare. It took 90 minutes to have a single plate delivered to my room. Despite requesting the sofa bed to be made up, it wasn’t done the first time, requiring another follow-up. I was offered a free meal as compensation, but it was subpar—hardly making up for the frustration. To compensate, they also offered me a free room for a future stay, but since I booked through Expedia, I wasn’t able to receive any actual money back. Frankly, after three bad stays in a row, I’m not sure I even want to come back, so the free room is of little value to me. In total, I wasted over six hours dealing with these issues—at my billing rate of $400 an hour, that’s a significant loss of time and money that no one is reimbursing me for. An “upgraded experience” should not create more stress on vacation, especially at $1,000
Stayed 2 nights in Mar 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Ujjwaldeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Stayed 3 nights in Feb 2025

10/10 Excellent

RonALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent in all aspects

Great place and your best choice for Blackcomb Cullage. Rooms are much nicer than the Westin (in nearvy Whistler Village). For a combination or quality and location in W Village, Pan Pacific may be most ideal.
Stayed 2 nights in Mar 2025

10/10 Excellent

Adrian

Stayed 1 night in Feb 2025

10/10 Excellent

Marcella, Toronto

Stayed 1 night in Feb 2025

8/10 Good

MEGAN

Traveled with family
Liked: Amenities, property conditions & facilities
Our stay at Fairmont Château Whistler was good but didn’t meet expectations for a luxury resort at this price point. The location and facilities were beautiful, and the ski valet service was excellent, but service details fell short. Check-in was delayed past 4 PM due to a room issue, though they offered a C$100 credit. Housekeeping was inconsistent—we had to request toilet paper twice, and towels were never removed, only added, making our space feel cluttered. The mini-bar was never restocked, and there were no clear instructions on how to request refills. Valet parking was underwhelming; our car wasn’t brought up or running when we picked it up, and we had to find an attendant ourselves. Dining at The Grill Room and The Wildflower was decent but not special, and their setup made it unclear which was which. The lobby bar was the highlight. Communication was impersonal—texting was the best way to reach staff, but in-room phones were confusing. Compared to similar resorts like The Grand Wailea in Maui, Fairmont lacked attention to detail. We loved Whistler but wouldn’t return to this property unless service improved.

8/10 Good

Itzel

I love the property but is a little annoying that the check in is at 4:00 pm. were most hotels is at 1:00 pm latest. Is good to consider that if you are going to arrive early.
Stayed 1 night in Feb 2025