Fairmont Empress

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Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Air conditioning

Explore the area

721 Government St, Victoria, BC, V8W1W5

Place, Government Street
‪1 min walk‬
Place, Royal BC Museum
‪3 min walk‬
Place, British Columbia Parliament Building
‪3 min walk‬
Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
‪4 min walk‬

Room options

Premium bedding, down comforters, pillowtop beds, minibar

Fairmont City View 2 Double

Excellent

City view
240 sq ft
1 bedroom
Sleeps 3
2 Double Beds

Deluxe City View 2 Queen

Excellent

City view
334 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Fairmont Gold Harbour View 1 King

Exceptional

Harbor view
323 sq ft
1 bedroom
Sleeps 2
1 King Bed

Fairmont City View 1 Queen

Wonderful

City view
280 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe City View 1 King

Wonderful

City view
382 sq ft
1 bedroom
Sleeps 3
1 King Bed

Fairmont Gold City View 1 King

Exceptional

City view
301 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite City View 1 King

Exceptional

City view
452 sq ft
1 bedroom
Sleeps 3
1 King Bed

Fairmont City View 1 King

Wonderful

City view
280 sq ft
1 bedroom
Sleeps 2
1 King Bed

Deluxe City View 1 Queen

Wonderful

City view
382 sq ft
Sleeps 3
1 Queen Bed

32-inch flat-screen TV with cable channels, TV, pay movies

Executive Suite City View 1 King

Exceptional

City view
474 sq ft
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe City View 1 King

Exceptional

City view
377 sq ft
1 bedroom
Sleeps 2
1 King Bed

Fairmont Gold Deluxe City View 2 Queen

Exceptional

City view
377 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

Fairmont Gold One Bedroom Suite City View 1 King

Exceptional

522 sq ft
1 bedroom
Sleeps 4
1 King Bed

Fairmont Gold Deluxe Harbour View 1 King

Exceptional

Harbor view
323 sq ft
1 bedroom
Sleeps 3
1 King Bed

Fairmont Harbour View 1 Queen

Wonderful

Harbor view
280 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Deluxe Harbour View 1 King

Exceptional

Harbor view
382 sq ft
1 bedroom
Sleeps 2
1 King Bed

Fairmont Gold City View 1 Queen

Exceptional

City view
301 sq ft
1 bedroom
Sleeps 2
1 Queen Bed

Fairmont Gold Harbour View Executive Suite 1 King

Harbor view
420 sq ft
1 bedroom
Sleeps 3
1 King Bed

Signature Harbour View 1 King

Exceptional

Harbor view
344 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Harbour View 2 Queen

Very good

Harbor view
376 sq ft
1 bedroom
Sleeps 4
2 Queen Beds

About the neighborhood

Victoria

Seaside stay .A stay at this Downtown Victoria hotel places you steps from Maritime Museum of British Columbia and within a 5-minute walk of British Columbia Parliament Building. Victoria Bug Zoo and Victoria Harbour are also within half a mile (1 km).

What's nearby

Government Street - 1 min walk - 0.0 miles
Royal BC Museum - 3 min walk - 0.2 miles
Victoria Conference Centre - 3 min walk - 0.2 miles
British Columbia Parliament Building - 3 min walk - 0.2 miles
Chinatown - 12 min walk - 0.7 miles

Getting around

Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

‪The Sticky Wicket Bar & Restaurant - ‬6 min walk
‪Tractor - ‬2 min walk
‪The Old Spaghetti Factory - ‬4 min walk
‪Starbucks - ‬4 min walk
‪Browns Socialhouse Victoria Falls - ‬4 min walk

About this property

Fairmont Empress

4.5-star luxury hotel near Maritime Museum of British Columbia, connected to the convention center

Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 22600 square feet (2100 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Fairmont Empress. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Victoria hotel.

431 guestrooms or units

8 levels

2 dining venues

Meeting rooms

22600 sq ft of conference space

2100 sq m of conference space

Built in 1908

Poolside lounge chairs

Charging station for electric cars

Business center (24 hours)

Conference center

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Outdoor picnic space

Gift shop

Beauty salon

Newspapers in lobby (free)

Onsite shopping

Bellhop

Smoking in designated areas

Water dispenser

Bar or lounge

Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Pool
Hot tub
Pet friendly
Kids pool

$249 nightly

Jun 21 - Jun 22

Total with taxes and fees

Property amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities

Internet

Available in all rooms: WiFi (CAD 14.95 per night)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Cruise terminal shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Limo/town car service
Self parking on site (CAD 39 per day; includes in/out privileges)
Valet parking on site (CAD 53 per day; includes in/out privileges)

Food and drink

Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
2 restaurants
A bar/lounge
Coffee and tea in common areas

Things to do

Art gallery
Bicycle rentals
Children's pool
Designer stores
Full-service spa
Health club
Hot tub
Indoor pool
Indoor pool (guest access)
Sauna
Shopping mall
Steam room

Accessibility

No elevator

Room amenities

Entertainment

32-inch flat-screen TV with cable channels
Pay movies

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Slippers
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

Coffee/tea maker
Electric kettle
Minibar

Air conditioning
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Portable fan
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 19

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Maximum 2 pets
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
Self parking fee: CAD 39.00 per day (in/out privileges)
Valet parking fee: CAD 53.00 per day (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

Pool access available from 5:00 AM to 11:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont

Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Hotel Victoria

Fairmont Empress Victoria

Empress Hotel Victoria

Fairmont Hotel Empress

Fairmont Hotel Victoria

Fairmont Victoria

The Fairmont Empress Hotel Victoria

Victoria Fairmont

The Fairmont Empress

Fairmont Empress Hotel

Fairmont Empress Victoria

Fairmont Empress Hotel Victoria

Frequently asked questions

How close is Fairmont Empress to the airport?

Fairmont Empress is 0.2 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Empress?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Fairmont Empress on Jun 21, 2026 start from $293, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Empress have an airport shuttle?

Airport shuttle services are not available at Fairmont Empress.

Does Fairmont Empress offer free breakfast?

Free breakfast isn’t offered at Fairmont Empress, but full breakfast is offered for a fee of between CAD 20 and 40 for adults, CAD 10 and 20 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Fairmont Empress?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Fairmont Empress?

Free parking is not available at this hotel. Self parking is available for CAD 39.00 per day, and valet parking for CAD 53.00 per day.

Does Fairmont Empress have a pool?

Fairmont Empress features an indoor pool and a children's pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Fairmont Empress have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and al fresco dining.

Does Fairmont Empress have a spa?

This hotel has a spa, which features body wraps, prenatal massages, and facials.

How close is Fairmont Empress to downtown Victoria?

Fairmont Empress is 0.5 mi away from Victoria.

Fairmont Empress Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

10/10 Excellent

Christopher

Feb 19, 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Darcy

Traveled with family

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Everything was excellent, the staff was extremely accommodating and was very helpful from the Valet to the servers in the restaurant.

Stayed 5 nights in Feb 2026

10/10 Excellent

Duane

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Really cool hotel With lots of history!!!

Stayed 1 night in Jan 2026

10/10 Excellent

Heather

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Such an elegant old building with helpful and friendly staff

Stayed 2 nights in Feb 2026

10/10 Excellent

Demetris

Traveled with partner

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The spa and friendly service

Stayed 2 nights in Feb 2026

10/10 Excellent

Aliyah

Feb 18, 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Shirley

Feb 18, 2026

Liked: Cleanliness, staff & service, amenities

Large, clean room, great amenities, and wonderful staff.

Stayed 2 nights in Feb 2026

6/10 Okay

Julie, New Westminster

Feb 18, 2026

Liked: Cleanliness, property conditions & facilities

Parking signage was not clear, so we had to walk a distance to the front desk. I am disabl d so it was not easy. We didn’t know that the Bengal Room had to be rebooked, so we didn’t eat there. The room had a view of several me roofs, not the city.

Stayed 2 nights in Feb 2026

10/10 Excellent

Rita

Traveled with family

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very clean

Stayed 4 nights in Feb 2026

8/10 Good

Qi

Traveled with family

Feb 18, 2026

Liked: Cleanliness

Rest staff is great

Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Traveled with partner

Feb 18, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Extremely polite and efficient staff. From the door man to the cleaning staff were all on the same page that treated guests with respect. Rooms a nice mix of old-school charm and new renovations. Location is in the heart of Victoria close to everything. Ten out of 10

Stayed 3 nights in Feb 2026

8/10 Good

Jess

Feb 17, 2026

Skip

Stayed 3 nights in Feb 2026

10/10 Excellent

Diana

Feb 17, 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Kyle

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amazing room and great location!

Stayed 1 night in Feb 2026

10/10 Excellent

Gerald, Calgary

Traveled with partner

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful property with very friendly and considerate staff.

Stayed 4 nights in Feb 2026

10/10 Excellent

Kyle

Traveled with partner

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Best stay we have ever had. Staff were exceptional and all of our needs were met. I’d like to recognize Jennifer, who was the concierge when we checked in, for making our experience memorable.

Stayed 4 nights in Feb 2026

8/10 Good

Bryan

Traveled with partner

Feb 17, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was goo, staff helpful, great location

Stayed 3 nights in Feb 2026

10/10 Excellent

Dennis G

Traveled with partner

Feb 16, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Wanted to treat my wife to a wonderful Valentine's Day, so Booked a very expensive king bed room at the Empress. It turned out to be a Gold Room, so we had access to the Gold Longe and Terrace. Service in the Gold Longe was wonderful. Best experience we have ever had. Was worth the extra expense. The staff was wonderful and very helpful.

Stayed 2 nights in Feb 2026

10/10 Excellent

Kyle

Traveled with family

Feb 16, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Exceptional Canadian hospitality and delicious finger licking good food!

Stayed 3 nights in Oct 2025

10/10 Excellent

Heather

Feb 16, 2026

Liked: Cleanliness, amenities, property conditions & facilities

My room was lovely! Rather large, an excellent bathtub & all & all very comfortable! The staff at check in & check out were great, everyone I encountered in a hallway passing were very friendly!

Stayed 3 nights in Feb 2026

6/10 Okay

Salena

Traveled with partner

Feb 16, 2026

Disliked: Cleanliness

The toilet in the bathroom was not cleaned, and while my girlfriend and i were enjoying the privacy in our room, someone opened our door and tried to walk in. we felt violated.

Stayed 2 nights in Feb 2026

8/10 Good

gary

Feb 16, 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Martha

Traveled with group

Feb 16, 2026

Liked: Cleanliness, staff & service, amenities

Everything about the Empress is spectacular! Room, service, location, could not be improved upon.

Stayed 1 night in Feb 2026

4/10 Poor

Rob

Traveled with partner

Feb 16, 2026

Liked: Amenities

Disliked: Property conditions & facilities

It was not the best stay the staff was really nice but the room was kind of a beater shower plumbing was moving in the wall and felt over charged for what would have may be been a bit over at a cheaper place

Stayed 2 nights in Feb 2026

10/10 Excellent

Nimret

Feb 16, 2026

Stayed 2 nights in Feb 2026

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Hotels

Fairmont Empress

Choose dates to view prices

Photo gallery for Fairmont Empress

Reviews

Popular amenities

Explore the area

Room options

View all photos for Fairmont City View 2 Double

Fairmont City View 2 Double

View all photos for Deluxe City View 2 Queen

Deluxe City View 2 Queen

View all photos for Fairmont Gold Harbour View 1 King

Fairmont Gold Harbour View 1 King

View all photos for Fairmont City View 1 Queen

Fairmont City View 1 Queen

View all photos for Deluxe City View 1 King

Deluxe City View 1 King

View all photos for Fairmont Gold City View 1 King

Fairmont Gold City View 1 King

View all photos for Junior Suite City View 1 King

Junior Suite City View 1 King

View all photos for Fairmont City View 1 King

Fairmont City View 1 King

View all photos for Deluxe City View 1 Queen

Deluxe City View 1 Queen

View all photos for Executive Suite City View 1 King

Executive Suite City View 1 King

View all photos for Fairmont Gold Deluxe City View 1 King

Fairmont Gold Deluxe City View 1 King

View all photos for Fairmont Gold Deluxe City View 2 Queen

Fairmont Gold Deluxe City View 2 Queen

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

Fairmont Gold One Bedroom Suite City View 1 King

View all photos for Fairmont Gold Deluxe Harbour View 1 King

Fairmont Gold Deluxe Harbour View 1 King

View all photos for Fairmont Harbour View 1 Queen

Fairmont Harbour View 1 Queen

View all photos for Deluxe Harbour View 1 King

Deluxe Harbour View 1 King

View all photos for Fairmont Gold City View 1 Queen

Fairmont Gold City View 1 Queen

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

Fairmont Gold Harbour View Executive Suite 1 King

View all photos for Signature Harbour View 1 King

Signature Harbour View 1 King

View all photos for Deluxe Harbour View 2 Queen

Deluxe Harbour View 2 Queen

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About the neighborhood

Victoria

What's nearby

Getting around

Restaurants

About this property

Fairmont Empress

Awards and affiliations

Similar properties

Hotel Grand Pacific

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types