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4.8 out of 5

"It is superbly located behind the BC Museum, a block from the harbour. The kitchenette is adequately supplied. There is no elevator however staff are ... " More

By a verified traveler on Fri 27 Aug 2021

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Hotel Description

Hotel near Victoria Harbour in Victoria

City center stay

A stay at this James Bay hotel places you within half a mile (1 km) of Victoria Harbour and 2 miles (3 km) of Victoria Clipper Ferry Terminal. Beacon Hill Park and Thunderbird Park - Royal BC Museum are also within half a mile (1 km).

Round-the-clock service

This hotel features free WiFi in public areas, laundry facilities, and self parking. A garden, a library, and a computer station are also on offer.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$103* Per night/room Oct 10 - Oct 11

Basic Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Helms Inn ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Helms Inn

Everyone (1) Couples (2) Family (2)
5 out of 5
It is superbly located behind the BC Museum, a block from the harbour. The kitchenette is adequately supplied. There is no elevator however staff are very willing to assist with luggage and could not be more friendly. The room was extremely clean and I felt confident in the public health compliance which was very reassuring.

Posted by , from EDMONTON on Aug 27, 2021

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5 out of 5

Posted by on Jul 28, 2019

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5 out of 5
Very comfortable

Posted by on Aug 12, 2022

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5 out of 5
Very nice accommodations, especially for the price, felt very home away from home. Well stocked kitchen, lots of pots/pans/dishes/etc, would be an excellent choice for a longer trip when you wouldnt want to eat out every meal. Still very close to downtown victoria, maybe 2 short blocks from the harbour, so very convenient location too. Only complaint is that we didnt have housecoats in our room, which was a little inconvenient after we showered. I'm sure we could have gotten them if we asked though, this was just probably a small oversight.

Posted by , from Vancouver, BC on Sep 8, 2020

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4 out of 5
I've always loved the location of this property. It's affordable compared to a lot of options in Victoria. It's got some character too.

Posted by on Jul 30, 2019

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Property Features

As a guest of Helms Inn, you'll find a library, a garden, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. The business-friendly Helms Inn also features laundry facilities and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Helms Inn
  • Helms Inn Victoria
  • Helms Victoria
  • Helm`s Hotel Victoria
  • Helms Hotel Victoria
  • Helms Inn Hotel
  • Helms Inn Victoria
  • Helms Inn Hotel Victoria
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.