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4.7 out of 5

"all the staff were very friendly, and pets being welcome was a plus, super clean hotel. I would definitely recommend this for a family stay. " More

By a verified traveler on Sun 03 Jul 2022

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Hotel Description

3.5-star eco-friendly hotel near Victoria Harbour

Heart of Victoria

A stay at this Downtown Victoria hotel places you within half a mile (1 km) of Victoria Harbour and 2 miles (3 km) of Victoria Clipper Ferry Terminal. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

Renovated in 2016

The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like a free area shuttle.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$182* Per night/room Nov 1 - Nov 2

Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Traditional Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Chateau Victoria Hotel and Suites ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Chateau Victoria Hotel and Suites

Couples (2) Family (5)
5 out of 5
This is a beautiful property in a good location. It has an award winning coctail lounge on the first floor and a view restaurant on the top floor. I did not use the pool or the hot tub but I saw families going there

Posted by , from Auburn on Sep 19, 2021

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Comment from Hotel Management

Sep 21, 2021 by Chateau Victoria

Thanks for the review, Jennie! We're happy to hear you enjoyed the cocktail lounge and restaurant, and hope you're able to make use of the pool and hot tub on your next stay with us!

5 out of 5
Excellant, friendly & helpful staff, superb & quiet room, perfectly located to explore Victoria.

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 16, 2019 by Akshay Rai

Thank you for taking the time to share your experience with us. We are thrilled you could enjoy your stay sans complaints. Please do visit us again!

5 out of 5
all the staff were very friendly, and pets being welcome was a plus, super clean hotel. I would definitely recommend this for a family stay.

Posted by , from PORT COQUITLAM on Jul 3, 2022

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Comment from Hotel Management

Jul 3, 2022 by Keith Taylor - Duty Manager

Thank you so much for your kind words. We look forward to seeing you (and the pup) again soon. All the best!

5 out of 5
Friendly staff. Wonderful clean and very comfortable suite.

Posted by on Feb 7, 2022

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Comment from Hotel Management

Feb 8, 2022 by Chateau Victoria Hotel & Suites

Thank you for your review, we are happy to hear you enjoyed your stay with us. We hope to see you again!

3 out of 5
The restaurant was terrible - service not good food terrible don’t go there vista 18

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by chateauvictoria

We're sorry to hear you had an unpleasant experience at Vista 18. We encourage guests to notify us of any issues as they arise so we may be able to immediately improve upon the service. We'd love to know more about what went wrong, feel free to reach out to the Operations Manager to let us know!

5 out of 5
Restaurant was closed for dinner but otherwise great stay

Posted by on Dec 30, 2020

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Comment from Hotel Management

Jan 4, 2021 by Paul

Thank you for choosing the Chateau Victoria Hotel and Suites during your visit to Victoria. We are pleased that you enjoyed your time with us! We hope to have the restaurant back open for dinner on Sunday and Monday in the near future.

5 out of 5
pet friendly plus EV charging and great location. 😁

Posted by on Feb 27, 2020

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Comment from Hotel Management

Feb 28, 2020 by Akshay Rai

We are thrilled you could visit Victoria with your dog and take advantage of our EV charging stations. We look forward to having you back.

About the Chateau Victoria Hotel and Suites

Location 740 Burdett Ave, Victoria, BC V8W1B2

Property Features

Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a spa tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Chateau Victoria Hotel and Suites. For a fee, parking is available. A complete renovation of Chateau Victoria Hotel and Suites was completed in 2016. This 3.5-star Victoria hotel is smoke free.

  • 177 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Chateau Victoria Hotel and Suites offers 177 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.

Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.

Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 3 and CAD 30 per person (approximately)
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chateau Hotel Victoria
  • Chateau Victoria
  • Chateau Victoria Hotel
  • Hotel Chateau Victoria
  • Victoria Chateau
  • Victoria Chateau Hotel
  • Chateau Victoria Hotel Victoria
  • Chateau Victoria And Suites
  • Chateau Victoria Hotel and Suites Hotel
  • Chateau Victoria Hotel and Suites Victoria
  • Chateau Victoria Hotel and Suites Hotel Victoria

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.