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"Very clean, very nice employees, everyone was friendly and helpful " More

By a verified traveler on Mon 27 Sep 2021

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Hotel Description

3-star family-friendly hotel near Tacoma Mall, connected to the convention center

Heart of Tacoma

Your stay at this South End hotel places you within 6 miles (10 km) of Tacoma Mall and LeMay Car Museum. Tacoma Dome and Museum of Glass are also within 6 miles (10 km).

Renovated in 2018

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free self parking and free WiFi. There's a spa tub on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

The 124 soundproofed guestrooms offer free WiFi and comfy beds. LED TVs come with digital channels, and other amenities include Egyptian cotton sheets and coffee/tea makers.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$101* Per night/room Nov 14 - Nov 15

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Tacoma Mall, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Tacoma Mall, an IHG Hotel

Everyone (4) Couples (1) Family (7)
5 out of 5
Very clean, very nice employees, everyone was friendly and helpful

Posted by on Sep 27, 2021

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5 out of 5
Nice room, comfortable bed, exhaust fan for shower. Excellent service in morning for breakfast from Kathi (“i”, not “y”).

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 18, 2020 by Front Desk

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

4 out of 5
The property is pleasant and well maintained. It is somewhat difficult to get out of as you have to make a right turn onto the street and find a way to turn around if want to go the other direction.

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 22, 2019 by Yesenia

Dear Traveler, at Holiday inn we love you took the time to leave a review. Thank you for the feedback as it helps us understand if there are any areas we may need to improve on. We look forward to your next stay with us

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 29, 2019 by Yesenia

Dear Traveler, thank you for taking the time to leave a review. We appreciate the feedback and look forward to your next stay with us

2 out of 5
My room was very nice, as were the check-in manager & supervisor

Posted by on Aug 18, 2019

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2 out of 5
We liked the bar and food area great staff, but not a lot of food choices. The floor smelled of marijuana and sometimes the room would have the nasty odor. I believe it is the cleaning staff they need to police this issue more they didn’t seem to concerned 😟 They have prostitution going on outside there parking lot. The same run down girl hangs there all day by the road and comes in for food and drink obvious when the bar tender gives her a nasty look when she was pouring herself water.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by Yesenia

Dear Traveler, at Holiday inn we are extremely sorry about the condition of your stay. Thank you for the feedback as we will work hard to resolve the issues mentioned above.

5 out of 5
Great service from entire staff. Clean rooms, nice pool, fun restaurant.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Yesenia

Thank you for the review. We appreciate it and look forward to your next stay with us

2 out of 5
room was on top floor by freeway and had almost no insulation to keep out noise-- room was nice and clean but all night the only time you didn't hear traffic was when loud AC unit kicked on.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 18, 2019 by Yesenia

At Holiday inn, we are sorry about the noise situation. Thank you for bringing this to our attention as we will work hard to resolve the issues mentioned above.

4 out of 5
The pool had too much chlorine and we could not swim in it

Posted by on Apr 4, 2019

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Comment from Hotel Management

Apr 5, 2019 by Yesenia

At Holiday inn tacoma mall, we are sorry about the pool situation. Thank you for the feedback we will make sure our management is aware.

4 out of 5
Wow! Comfort and cleanliness exceeded all expectations!

Posted by on Jan 26, 2019

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Comment from Hotel Management

Jan 30, 2019 by Hotel Management

Thank you for your feedback and we pride ourselves in Providing our Guest a wonderful stay. We hope to see you again soon.

About the Holiday Inn Tacoma Mall, an IHG Hotel

Location 8402 S Hosmer St, Tacoma, WA 98444

Property Features

Holiday Inn Tacoma Mall, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 8000 square feet (743 square meters) and includes a conference center. The family-friendly Holiday Inn Tacoma Mall, an IHG Hotel also features gift shops/newsstands, a garden, and a picnic area. Self parking is free. A complete renovation of Holiday Inn Tacoma Mall, an IHG Hotel was completed in October 2018. Smoking is allowed in designated areas at this 3-star Tacoma hotel.

  • 1 building
  • 124 guestrooms or units
  • 4 levels
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: South Tacoma Station (4.5 km / 2.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Tacoma Mall, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Tacoma hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • LED television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 10:30 AM and on weekends from 6 AM to 11 AM.

Toast to Toast Restaurant - This bistro specializes in American cuisine and serves breakfast, brunch, and dinner. A children's menu is available. Happy hour is offered.

Toast to Toast Lounge - This lobby lounge specializes in American cuisine and serves breakfast, brunch, and dinner. Happy hour is offered. Open daily.

Toast to Toast Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Long-term renters welcome

This property uses eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. Long-term renters welcome. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Enhanced food service safety measures are in place. Individually-wrapped food options are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 12 for adults, USD 4.99 and USD 4.99 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Hotel Tacoma
  • Red Lion Tacoma
  • Tacoma Red Lion Hotel
  • Tacoma Red Lion
  • Red Lion Tacoma Hotel Tacoma
  • Holiday Inn Tacoma Mall Hotel
  • Holiday Inn Tacoma Mall
  • Holiday Tacoma Mall, An Ihg
  • Holiday Inn Tacoma Mall, an IHG Hotel Hotel
  • Holiday Inn Tacoma Mall, an IHG Hotel Tacoma
  • Holiday Inn Tacoma Mall, an IHG Hotel Hotel Tacoma

You should know

  • Pool access available from 6 AM to 11 PM.
  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.