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"Easy to find and quiet rooms. " More

By a verified traveler on Tue 01 Jun 2021

Hotel Description

Hotel near San Mateo County Event Center in San Mateo

Close to the beach

Your stay at this Foster City hotel places you within 2 miles (3 km) of Leo J. Ryan Park and Mariners Point Golf Center. Los Prados Park and Parkside Aquatic Park are also within 2 miles (3 km).

Renovated in 2020

This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free on-the-go breakfast each morning. A picnic area and a safe deposit box are also provided.

Free WiFi, kitchens

The 137 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$104* Per night/room Aug 24 - Aug 25

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Suites San Francisco San Mateo SFO ratings based on 12 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites San Francisco San Mateo SFO

Everyone (7) Family (2)
4 out of 5
Easy to find and quiet rooms.

Posted by on Jun 1, 2021

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Comment from Hotel Management

Jul 4, 2021 by Hotel Management

It was our pleasure to accommodate you at Extended Stay America. We are glad to know you had a peaceful stay with us and liked our location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

1 out of 5
This property has no type of professional management, employee at check in doesn’t even know what rooms they have or how to check people in. Manager is very rude! Doesn’t listen to customers concerns just hangs up the phone... won’t ever return to this location or extended stay.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 22, 2019 by Hotel Management

Thank you for being so specific in your evaluation of our hotel. We are sorry you did not find our staff at their best. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. Once more, we do apologize. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

5 out of 5
Great value... Wonderful plase to stay.. Would have been nice to have another blanket in the room along with a coffee maker. Still a great value. I will stay there again.

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by Hotel Management

Thank you for making Extended Stay America a part of your travel plans. It is a delight to know you enjoyed your stay with us and that you liked our great value which we offer our guests. Your review is appreciated, and we look forward to serving you with our best efforts. Sincerely, Hotel Management

5 out of 5

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 12, 2019 by Hotel Management

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

2 out of 5

Posted by on Sep 23, 2018

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Comment from Hotel Management

Sep 24, 2018 by Hotel Management

Thank you for choosing our hotel for your stay. We were disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. ​Sincerely, Hotel Management

1 out of 5

Bait and Switch

Going through Travelocity, I reserved a room at Extended Stay America in San Mateo, CA with 2 queen beds, over one month in advance of my travel which was March 16 to 21, 2017 and I paid for it in advance at the time of booking. Nevertheless, I got a voicemail message from the hotel manager less than 24 hours before check-in, saying that my room was no longer available due to a "maintenance" problem. When I called back, they said they could give me a room with one King bed instead but I said this was not acceptable. The best they could do was give me a room at Extended Stay America in Belmont, CA which had the 2 queen beds I required. They had me over a barrel since I was flying from Newark NJ to San Francisco early the next morning with no other alternative lodging, so I said yes but that I wanted to be compensated for the inconvenience. The manager said he would comp me one night but never did. The property in Belmont, CA was on a highway frontage road, I could not go anywhere without driving, and they did not even offer housekeeping because my stay was less than 7 days - mine was 5 days. This was the worst trip I ever took and I would never stay at an Extended Stay America property ever again. I am still recovering from an illness I came down with on my trip (not the hotel's fault, to my knowledge), but when I feel better I intend to ask both Travelocity and Extended Stay America to compensate me for this disastrous experience.

Posted by , from NJ on Mar 22, 2017

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Comment from Hotel Management

Mar 25, 2017 by General Manager

Mary, we are sorry for the difficulties experienced due to reservation issues and for the inconvenience you encountered which lead to a disappointing visit. Although our housekeeping service is designed for guests staying more than seven days, we do offer this service on your request for a minimal fee. If this was not communicated to you at the time of check-in, we are sorry. Thank you for staying with us and for your candid feedback. We hope you will allow us the opportunity to regain your trust. Sincerely, General Manager

3 out of 5

Good value for the Bay Area

Pros: Good price
Location: In Foster City.
Right next to 101 so it was a bit noisy. No coffee pot but did have a small kitchen. No elevator and I had a large heavy suitcase that I had to carry up the stairs. Overall good value for the money. About 10 minutes from the airport. Would stay there again but book a room on the ground floor.

Posted by , from Dover, DE on May 25, 2016

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1 out of 5

Hotel looked nice.

After ariving we turned down the bed to take a nap. The blanket had blood on it! I returned the blanket to the office. Ithe front office was not apologetic just said ..."that happens " and gave us a different blanket.

Posted by , from Coeur d'Alene Idaho on Sep 27, 2015

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1 out of 5

The worst place I have ever stayed

We were to a great start, one of my friends and I decided to share a hotel Room, since we were going to meet with some other friends from High school. Well we had our hotel and we were excited to meet our other high school friends that were coming from SoCal. The place was decent looking, when we got to our room it stinks like Curry, we complained with the front desk personnel and gave us the lamest excuse when we request to be transferred into another room; and told us that the cleaning staff were already gone for the day and they could not do anything. The smell at the mace was unbearable, to the point wereshehadto go to the room and verify herself our complaint. We had to go to the store and purchase a glade deodorizer spray, to at least be able to stay in the room; needless to say we finish the whole spray bottle and the smell was still there. The bathroom was supposedly clean, it wasn't! ....we would have request our money back, but it was a Valentine's day evening, and we wouldn't had found any availability. I do not recommend that place to anyone. This has been one of the worst experiences in my traveling life.

Posted by , from Bay Area, SF on Mar 24, 2015

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1 out of 5

This place is disgusting

We arrived to find our "nonsmoking" room smelled like an ashtray and only after refusing to sleep in it did they move us to another room that didn't smell like an ashtray but instead smelled like a urinal. The place was filthy. The carpet was so vile and dirty we didn't want the bottom of our feet or even our shoes to touch it. Even inside of the cabinets smelled. There was hair around the bathroom. There was no service to clean the rooms or make the beds (which was not explained when we booked the room nor when we checked in). The place felt more like a welfare hotel or a homeless shelter than it did a $*/night hotel. The staff was incredibly unfriendly and unhelpful -- almost implying that the problems were our fault.

Posted by on Jun 26, 2010

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About the Extended Stay America Suites San Francisco San Mateo SFO

Location 1830 Gateway Dr, San Mateo, CA 94404

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites San Francisco San Mateo SFO also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available. A complete renovation of Extended Stay America Suites San Francisco San Mateo SFO was completed in February 2020. This San Mateo hotel is smoke free.

  • 137 guestrooms or units
  • 2 levels
  • Built in 1997
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Francisco International Airport (SFO) (15.8 km / 9.8 mi)
  • Train station: Hillsdale Station (3.4 km / 2.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America Suites San Francisco San Mateo SFO offers 137 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per day
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel San Mateo San Francisco SFO
  • Extended Stay America San Francisco San Mateo SFO
  • Extended Stay America San Francisco San Mateo SFO Hotel
  • Extended Stay America San Francisco SFO Hotel
  • Extended Stay America San Francisco SFO
  • Extended Stay America San Francisco San Mateo SFO Hotel
  • Extended Stay America San Francisco San Mateo SFO
  • Hotel Extended Stay America San Francisco - San Mateo - SFO
  • Extended Stay America San Francisco - San Mateo - SFO San Mateo
  • Extended Stay America San Francisco San Mateo SFO
  • Extended Stay America Suites San Francisco San Mateo SFO Hotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.