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"Great location. Very nice room. Breakfast mediocre with few healthy choices. Had dinner in hotel restaurant - not memorable. Food options could be ... " More

By a verified traveler on Mon 09 Dec 2019

Hotel Description

3-star romantic hotel near Quebec City Town Hall

Heart of Quebec

With a stay at this Old Quebec hotel, you'll be steps from Quebec City Town Hall and Basilique Cathedrale Notre-Dame of Quebec. Place Royale and Quebec City Convention Center are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. A terrace, a lobby fireplace, and luggage storage are also on offer.

Free WiFi, cable TV

The soundproofed guestrooms offer free WiFi and free local calls. TVs come with cable channels, and other amenities include coffee/tea makers and hair dryers.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Mar 15 - Mar 16

Junior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hôtel Sainte-Anne ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hôtel Sainte-Anne

Everyone (6) Couples (2)
4 out of 5
Great location. Very nice room. Breakfast mediocre with few healthy choices. Had dinner in hotel restaurant - not memorable. Food options could be improved.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by Emilie C, front desk supervisor

Thank you for choosing Hôtel Sainte-Anne! We'll pass your comments along to the restaurant.

4 out of 5

Posted by on Jul 25, 2019

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2 out of 5
Couldn't park near hotel to load and unload luggage. Parking cost extra. Standard rooms were like closets.

Posted by on Feb 15, 2019

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4 out of 5
Tough to access with a vehicle You have to park in parking garage nearby

Posted by on Dec 10, 2018

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4 out of 5
We recently were there for a 2 night stay. The hotel staff was excellent and very friendly. We had a great deal of difficulty finding parking and the owner went out of his way to help us. He gave us a pass so we could get in and out of the full garage and helped us with our bags. Arianna at the desk was sweet and accomodating and gave us a wonderful suggestion for dinner. At first when we went in to the very cramped lobby area we were a bit leary but found our room spacious and clean despite the overall feel of the place dated and plain. Food was good. The ice machine was broken and we were told it had been that way for months so maybe that could be remedied.

Posted by on Aug 17, 2018

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4 out of 5

Great location

Within walking distance of everything. Lovely cafes nearby, nice breakfast included in price of room. We had a junior suite for a family of 4 and it was perfect.

Posted by , from Williamsburg VA on Jul 13, 2018

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4 out of 5
Very good location! Our room has a partial view of the chateau frontenac. However we requested for our room to be cleaned on our second day but nobody came. Overall, it was a great stay!

Posted by on May 12, 2018

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4 out of 5

Decent hotel. Close to everything

Pros: Nice staff. Good food. Close to everything
Cons: Need to make it more clear about where to park. We had trouble finding out where you park
Location: Chateau close by. Tourism information center close by. Plenty of restaurants close by
We had a great experience. The staff was so accommodating. Food was exceptional

Posted by , from Georgia USA on Sep 14, 2017

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4 out of 5
Pros: The location, very comfortable bed, nice room, very good food.
Cons: Total LACK of television in English. 90% in Franch..In English = 1 - News ,2 baseball games = 2 reality TV. Not one movie chanel. UN acceptable!
Location: Everything you can possibly think of!
I would be reiteration. Staff basically nice, The lack of television was a big drawback..YES, we were there to see the sights, go to a concert, etc, BUT, it is nice to go to ones room to relax a bit.. Infuriating!! Barely any channels in English..They DO NOT subscribe to Cable Channel.. BAD DECISION on their part!!

Posted by on Aug 1, 2015

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Renovations + Closures

The following facilities or services will be unavailable from July 19 2020 to May 01 2021 (dates subject to change):

  • Breakfast

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hôtel Sainte-Anne. This 3-star Quebec hotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • 1 conference room
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Jean Lesage International Airport (YQB) (16.7 km / 10.3 mi)
  • Train station: Quebec Palace Station (1.5 km / 0.9 mi)

Room Amenities

Hôtel Sainte-Anne offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Mûrmur - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:00 AM - 6:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hôtel Sainte-Anne

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property Registry Number - 197621
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 17.50 per night
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hôtel Sainte-Anne
  • Hôtel Sainte-Anne Quebec
  • Hotel Sainte-Anne Quebec/Quebec City
  • Sainte-Anne Quebec
  • Hôtel Sainte-Anne Hotel
  • Hôtel Sainte-Anne Quebec
  • Hôtel Sainte-Anne Hotel Quebec

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.