"Overall my stay was good, but there were issues. The good: Lobby was beautiful. Room had a nice design for a comfortable stay and the view was amazing ... " More
Ville-Marie stay
Your stay at this Ville-Marie hotel places you within 2 miles (3 km) of Old Port of Montreal and Montreal Convention Centre. Notre Dame Basilica and McGill University are also within 2 miles (3 km).
Renovated in 2021
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a sauna on site, and a 24-hour front desk and a coffee shop are also provided.
Aug 29, 2022 by Noor Elamlaoui -Front desk supervisor
Hello Tamiaya,Thank you for taking the time to share your thoughts with us. I'd like to start with apologizing for the things that inconvenienced your stay at our hotel. Please know that all the issues you've mentioned will be addressed properly. Your comments help us evolve and meet our guests needs and expectations faster. I hope you give us another chance to serve you better on your next visit to Montreal.
Hyatt Place Montreal Downtown offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a coffee shop/cafe on site. A 24-hour business center and coworking spaces are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6078 square feet (565 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly Hyatt Place Montreal Downtown. Parking is available for a fee. A complete renovation of Hyatt Place Montreal Downtown was completed in July 2021. This 3-star Montreal hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Hyatt Place Montreal Downtown offers 351 air-conditioned accommodations with espresso makers and safes. Pillowtop beds feature premium bedding. Smart televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Breakfast Buffet - This buffet restaurant serves breakfast and brunch. Open daily.
Starbucks - This coffee shop serves light fare only. Open daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.