6/10 Okay
Julien
Business traveler
Sep 25, 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
I've stayed many times at this hotel since my childhood days and unfortunately, unless this place goes through some kind of major rehaul this might be the last time.
This place is just falling apart.
At least 2 of the 4 elevators you often have to manually push the doors together for them to close all the way.
The underground parking looks like it's abandoned, and the elevator leading there smells awful, probably because its walls are covered with decades-old carpet material.
In the room I had, thankfully the bed was very clean and comfortable, but the floor and the rest of the furniture showed pretty heavy wear, light fixtures are askew (and so is the toilet for whatever reason).
I had to fiddle around with the TV to have the picture come in clearly.
One of the lights in the room the button's broken so you have to actually plug and unplug it every time you want to turn it on instead
Every floor has a door marked "ice machine", but they're almost all locked and you're supposed to look inside the "room-service and hotel features"-type binder in your room to figure out that only a couple of the 26 floors actually have one (and they're almost always all empty).
Just no care or attention to detail whatsoever.
When I came back to my room on my last night there, the AC had died during the day so the room had gotten pretty hot. When I mentioned it to the clerk while checking out the next morning, they just told me they'd send someone to take a look at it.
No sorry, no nothing.
Julien
Stayed 3 nights in Sep 2025
