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Hôtel Palace Royal

4.0 star property
4-star hotel near Château Frontenac

Choose dates to view prices

Photo gallery for Hôtel Palace Royal

Interior detail
Lobby
Signature Room, 1 Queen bed and Sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV
Front of property
Balcony view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Quebec City Convention Center
    ‪3 min walk‬
  • Château Frontenac
    ‪12 min walk‬
  • Quebec Cruise Terminal
    ‪17 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(64 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(22 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite with Panoramic City View, 1 King bed

7.0 out of 10
Good
(2 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(54 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(118 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Living area | 32-inch flat-screen TV with cable channels, TV

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(54 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior) | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 419 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(45 reviews)
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Interior | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(11 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(41 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.0 out of 10
Wonderful
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(33 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(22 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About the neighborhood

Québec City

City center stay.Within a 15-minute walk of this Old Quebec hotel, you'll find Quebec City Convention Center and Château Frontenac. Saint-Jean Street and Place d'Youville are also within half a mile (1 km).

What's nearby

  • Quebec City Convention Center - 3 min walk - 0.2 miles
  • Quebec City Town Hall - 8 min walk - 0.5 miles
  • Château Frontenac - 12 min walk - 0.7 miles
  • Quartier Petit Champlain - 12 min walk - 0.7 miles
  • Quebec Cruise Terminal - 17 min walk - 0.9 miles

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Bar le Drague - ‬3 min walk
  • ‪Poutineville - ‬1 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪SHAKER Cuisine & Mixologie Vieux-Québec - ‬4 min walk
  • ‪Albacore - ‬2 min walk

About this property

Hôtel Palace Royal

4-star hotel near Château Frontenac
As a guest of Hôtel Palace Royal, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hôtel Palace Royal. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal offers 234 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

Languages

English, French

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2025-11-30, 160705

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

How close is Hôtel Palace Royal to the airport?

Hôtel Palace Royal is 12.1 mi (23-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Palace Royal?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal on Jul 2, 2025 start from $172.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Palace Royal have an airport shuttle?

Airport shuttle services are not available at Hôtel Palace Royal.

How close is Hôtel Palace Royal to the beach?

This hotel is 2.7 mi (8-min drive) from Baie de Beauport.

Does Hôtel Palace Royal offer free breakfast?

Free breakfast isn’t offered at Hôtel Palace Royal, but full breakfast is offered for a fee of between CAD 25 and 25 for adults, CAD 15 and 15 for children. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Hôtel Palace Royal?

No, there is no casino at this hotel.

What time is check-in at Hôtel Palace Royal?

Check-in start time: 5:00 PM; Check-in end time: midnight.

Is there free parking at Hôtel Palace Royal?

Free parking is not available at this hotel. Self parking is available for CAD 26 per day.

Does Hôtel Palace Royal have a pool?

Hôtel Palace Royal features an indoor pool.

Does Hôtel Palace Royal have a restaurant?

Yes, there is a restaurant on site.

Does Hôtel Palace Royal have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hôtel Palace Royal to downtown Québec City?

Hôtel Palace Royal is 0.4 mi away from Québec City.

Hôtel Palace Royal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1546 out of 3019 reviews
Rating 8 - Good. 890 out of 3019 reviews
Rating 6 - Okay. 329 out of 3019 reviews
Rating 4 - Poor. 149 out of 3019 reviews
Rating 2 - Terrible. 105 out of 3019 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Liked: Cleanliness
All good
Stayed 3 nights in Jun 2025

4/10 Poor

Sucre

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Louis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location into the city
Stayed 1 night in Mar 2025

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
The style of the indoor balconies was a nice change , and enhanced the stay especially being isolated from the cold winter. The restaurant was a disappointment , 30 $ steak was pre-paired to chefs recommendations , steak was not acceptable ( possibly reheated ) and fries served were reheated .waiter said it would be another 1/2 hour for replacement . I paid the bill and will not eat there again .Hotel was enjoyable and would recommend to friends
Stayed 2 nights in Mar 2025

8/10 Good

martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Anjali

Stayed 3 nights in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is practically next door to the Capitol Theatre, where we were seeing a show. Very short walk to it and very conveniently located in the Old Quebec district. Hotel has underground parking which was very convenient and very safe. Loved the very affordable hotel restaurant , and if you want variety, all you have to do is walk around the corner for many options.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marsha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, the rooms, pool area etc. Thencoffee on the room is delicious too.
Stayed 3 nights in Mar 2025

2/10 Terrible

scott

Stayed 1 night in Mar 2025

10/10 Excellent

Rob

Stayed 2 nights in Mar 2025

10/10 Excellent

Mike

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I vacationed in Quebec City, as we never have before in our 34 years of us being together. I was nervous as I don’t speak French that well. Upon checking in at the Reception / Front Desk, after I attempted to speak French, the Reception staff spoke with me in French and switched swiftly to English. The hotel is amazing, great location for doing anything you want and is walking distance to the Old Quebec City. The restaurant and room service is superb. The hotel staff are friendly and polite. The hotel is extremely clean and we had absolutely no concerns, the Chamber Staff / House Keeping Staff were exceptional. We highly recommend this hotel and location, we definitely will be back
Stayed 3 nights in Mar 2025

10/10 Excellent

Greg

Stayed 2 nights in Mar 2025

10/10 Excellent

Nikolay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yves

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March stay

My stay was great as usual
Stayed 1 night in Mar 2025

10/10 Excellent

Roch

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ivaylo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taking a balcony makes this hotel experience magical for the kids, it is really fun and looks fantastic. It was a nice surprise for us to have a live band for both nights. The pool is quite crowded though, and even more so the spa. It is also noisy, you go there for the fun, not so much to relax (it gets quiet at 10 pm).
Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable sitting out on the balcony. Sitting in the hot tub, breakfast was alot of food but very good. Fresh fruit with breakfast
Stayed 3 nights in Mar 2025

10/10 Excellent

devanshi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property….with good ambience….had a great time with friends….clean rooms too
Stayed 2 nights in Mar 2025

8/10 Good

Jeannita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winter escapade

Great place in the middle of the old town. Parking at Youville Civic Parking for 20$ a day is a better deal!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kelly

Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025