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Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
4-star hotel near Château Frontenac

Choose dates to view prices

Photo gallery for Hôtel Palace Royal Centre-Ville par JARO

Interior detail
Balcony view
Front of property
Interior detail
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
  • Place, Théâtre Capitole
    ‪2 min walk‬
  • Place, Quebec City Convention Center
    ‪3 min walk‬
  • Place, Château Frontenac
    ‪12 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(155 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King bed and Sofa-bed

Signature Room, 1 King bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Signature Room, 1 King bed and Sofa-bed

8.8 out of 10
Excellent
(81 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

Exterior View Family Suite, 2 Queen and 1 sofa bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Family Suite, 2 Queen and 1 sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

8.8 out of 10
Excellent
(70 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.6 out of 10
Exceptional
(5 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Queen Bed, Interior

Classic Room, 1 Queen Bed, Interior | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed, Interior

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen bed and glass shower

Classic Room, 1 Queen bed and glass shower | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen bed and glass shower

8.8 out of 10
Excellent
(21 reviews)
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Memory foam beds, in-room safe, desk, blackout drapes

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(41 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Signature Room, 1 Queen bed and Sofa-bed

Signature Room, 1 Queen bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(35 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(33 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed and Sofa-bed (Interior)

Suite, 1 Queen Bed and Sofa-bed (Interior) | Memory foam beds, in-room safe, desk, blackout drapes

Suite, 1 Queen Bed and Sofa-bed (Interior)

  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

Exterior View Suite, 1 Queen bed and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(51 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite with Panoramic City View, 1 King bed

Suite with Panoramic City View, 1 King bed | Memory foam beds, in-room safe, desk, blackout drapes

Suite with Panoramic City View, 1 King bed

8.6 out of 10
Excellent
(7 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

City View Family Suite, 2 Queen beds and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(62 reviews)
  • 549 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(71 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed | Memory foam beds, in-room safe, desk, blackout drapes

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

8.8 out of 10
Excellent
(40 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed | Memory foam beds, in-room safe, desk, blackout drapes

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

About the neighborhood

Québec City

City center stay.Within a 15-minute walk of this Old Quebec hotel, you'll find Château Frontenac and Quebec City Convention Center. Saint-Jean Street and Place d'Youville are also within half a mile (1 km).

What's nearby

  • Théâtre Capitole - 2 min walk - 0.1 miles
  • Quebec City Convention Center - 3 min walk - 0.2 miles
  • Grande Allée - 7 min walk - 0.4 miles
  • Quebec City Town Hall - 8 min walk - 0.5 miles
  • Château Frontenac - 12 min walk - 0.7 miles

Getting around

  • Quebec Palace Station - 9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 23 min drive

Restaurants

  • ‪Second Cup Café - ‬2 min walk
  • ‪Cochon Dingue Rue Saint-Jean - ‬3 min walk
  • ‪Cabu - ‬6 min walk
  • ‪Bar Le Drague - ‬3 min walk
  • ‪Brûlerie St-Jean - ‬1 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

4-star hotel near Château Frontenac
As a guest of Hôtel Palace Royal Centre-Ville par JARO, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business center and 10 meeting rooms. Event space at this hotel measures 4502 square feet (418 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hôtel Palace Royal Centre-Ville par JARO. Parking is available for a fee.

This 4-star Québec City hotel is smoke free.

  • 234 guestrooms or units
  • 4502 sq ft of conference space
  • 418 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hôtel Palace Royal Centre-Ville par JARO offers 234 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Cribs (infant beds) are available for CAD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City

Frequently asked questions

How close is Hôtel Palace Royal Centre-Ville par JARO to the airport?

Hôtel Palace Royal Centre-Ville par JARO is 9.2 mi (23-min drive) away from the Quebec City Jean Lesage Intl. Airport (YQB) airport, the closest popular airport to the property.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of Feb 17, 2026, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on Mar 8, 2026 start from $116.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hôtel Palace Royal Centre-Ville par JARO have an airport shuttle?

Airport shuttle services are not available at Hôtel Palace Royal Centre-Ville par JARO.

How close is Hôtel Palace Royal Centre-Ville par JARO to the beach?

This hotel is 2.7 mi (7-min drive) from Baie de Beauport.

Does Hôtel Palace Royal Centre-Ville par JARO offer free breakfast?

Free breakfast isn’t offered at Hôtel Palace Royal Centre-Ville par JARO, but full breakfast is offered for a fee of between CAD 25 and 25 for adults, CAD 15 and 15 for children. It's available every day from 7 AM to 11:00 AM.

Is there a casino at Hôtel Palace Royal Centre-Ville par JARO?

No, there is no casino at this hotel.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight.

Is there free parking at Hôtel Palace Royal Centre-Ville par JARO?

Free parking is not available at this hotel. Self parking is available for CAD 26 per day.

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Hôtel Palace Royal Centre-Ville par JARO features an indoor pool.

Does Hôtel Palace Royal Centre-Ville par JARO have a restaurant?

Yes, there is a restaurant on site.

Does Hôtel Palace Royal Centre-Ville par JARO have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Hôtel Palace Royal Centre-Ville par JARO to downtown Québec City?

Hôtel Palace Royal Centre-Ville par JARO is 0.4 mi away from Québec City.

Hôtel Palace Royal Centre-Ville par JARO Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1956 out of 3670 reviews
Rating 8 - Good. 1058 out of 3670 reviews
Rating 6 - Okay. 399 out of 3670 reviews
Rating 4 - Poor. 149 out of 3670 reviews
Rating 2 - Terrible. 108 out of 3670 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Rafael Borges

Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsay

Stayed 2 nights in Nov 2025

8/10 Good

Ron

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was clean, original room next to elevator, it was a struggle to get another room
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Brenda

Traveled with family
The room was clean but outdated. The pool and hot tub area were fairly clean but small and pretty crowded. The floor around the pool was constantly soaked and very slippery. I worried for safety as I walked around the pool to get a towel. Definitely not impressed. The front desk staff were friendly and professional.
Stayed 1 night in Nov 2025

10/10 Excellent

Jackielyn

Traveled with family
Good place to stay . Near the attractions
Stayed 2 nights in Nov 2025

10/10 Excellent

Saeid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap and shampoos wasn’t good quality
Stayed 1 night in Nov 2025

10/10 Excellent

Jean-François

Stayed 2 nights in Nov 2025

6/10 Okay

Tarandeep

Stayed 3 nights in Nov 2025

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Raymond

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room is run-down and really needs to be renovated and better cared for. The bathroom towels are rough and unpleasant to the touch. However, the staff were very friendly and professional.
Stayed 1 night in Nov 2025

8/10 Good

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Hotel was nice especially the pool area. Room was dated but we woke up to ants in our bathroom. While investigating to see where they were coming from I also noticed toe nail clippings which were definitely not mine. I told the front desk about the ants in the morning and when we returned from our day out there were still ants. Instead of offering a different room they came and sprayed a harsh smelling bug spray so we had to leave for a while till the smell dissipated. TV in sitting area didn’t work, phone in bedroom didn’t work, white stains on couch. Staff didn’t really go above and beyond for anything. Disappointed.
Stayed 3 nights in Nov 2025

10/10 Excellent

Bernadette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the suite as there were four of us. The rooms were much larger than I thought. The staff were firendfly and accomodating and quick if we asked for additonal towels. Loved everythnig and would stay there again tomorrow.
Stayed 4 nights in Nov 2025

6/10 Okay

Luc

Stayed 1 night in Nov 2025

6/10 Okay

Hemlata

Business traveler, Traveled with partner
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Rohini

Stayed 2 nights in Oct 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

John Edson

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel was in the middle of points of interest in the city. Great food, great vibes from the local folks. We shall return. J'aime le Québec! Mercí beaucoup!
Stayed 2 nights in Nov 2025

8/10 Good

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 3 nights in Nov 2025

6/10 Okay

Pierre

Stayed 1 night in Nov 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities
To old for me And now you ask me my comments in English For the Stay in Québec You don't know in Québec we speak French
Stayed 1 night in Nov 2025

10/10 Excellent

Denis

Liked: Cleanliness, amenities
Great location beautiful Hotel and charming rooms
Stayed 1 night in Nov 2025