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The Ritz-Carlton, Montréal

5-star property
1228 Sherbrooke Street West, Montreal, QC 1-855-201-7819
5.0 out of 5
Exceptional!
See all 2 travelocity Reviews

"this is a first class hotel. quiet, subdued, totally focused on the guest experience. the rooms are sensational including the intelligent heated toil ... " More

By a verified traveler on Sun 04 Feb 2018

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Hotel Description

Family-friendly 5-star aparthotel near McGill University

Heart of Montreal

Within a 10-minute walk of this Downtown Montreal aparthotel, you'll find McGill University and Bell Centre. Also, Sainte-Catherine Street is within half a mile (1 km) and Montreal Convention Centre is within 2 miles (3 km).

Renovated in 2018

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury aparthotel. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the a rooftop terrace and perks like free WiFi.

Free Internet, heated floors

The 129 soundproofed apartments offer free WiFi and free wired Internet, as well as iPod docks. Other amenities include 24-hour room service, premium bedding, and LCD TVs with cable channels.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$568* Per night/room Mar 23 - Mar 24

Signature Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Royal Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 6 Max

The Ritz-Carlton, Montréal ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Montréal

Everyone (1)
5 out of 5

THE hotel to stay in in MONTREAL

Pros: room, service, gym, food
Cons: not much
Location: heart of montreal
this is a first class hotel. quiet, subdued, totally focused on the guest experience. the rooms are sensational including the intelligent heated toilet. the gym is fully equipped. the Bouloud restaurant is first class. it's pricey but if you want top of the line this qualifies.

Posted by , from Miami on Feb 4, 2018

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Comment from Hotel Management

Feb 5, 2018 by Francois

Hello Marc, Thank you for your feedback. We really appreciate it. Looking forward to welcoming you again at the Ritz-Carlton Montreal. Have the best day,

5 out of 5

Best Luxury hotel we have stayed at.

Pros: Close restaurants, Quiet
The Staff ( led by Veronica) are warm ,welcoming and full of life. It was the best luxury Hotel we have stayed at in Canada. In the heart of Montreal with the character full of class., it was a bucket list item that did not disappoint.

Posted by , from Montreal, QC, Canada on Mar 20, 2013

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About the The Ritz-Carlton, Montréal

Location 1228 Sherbrooke Street West, Montreal, QC H3G 1H6

Property Features

The Ritz-Carlton, Montréal offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this aparthotel measures 12000 square feet (1115 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury The Ritz-Carlton, Montréal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of The Ritz-Carlton, Montréal was completed in 2018. This 5-star Montreal aparthotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 11 levels
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1912
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Lucien L'Allier Station (1 km / 0.6 mi)
  • Metro station: Peel Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with iPod docking stations and espresso makers. Beds feature premium bedding. A pillow menu is available. 47-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. This Montreal aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is provided daily.

  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Children's slippers
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:30 AM.

Maison Boulud - Overlooking the garden, this restaurant serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Afternoon Tea - This café serves light fare only. Reservations are required. Open daily.

Dom Pérignon Bar - This Champagne bar serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Spa Services

The onsite spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 0
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Ritz-Carlton, Montréal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
  • Only dogs and cats are allowed
  • Weight limit: 30 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 45 for adults and CAD 11 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montreal Ritz Carlton
  • Ritz Montreal
  • Ritz-Carlton Montréal
  • Ritz-Carlton Montréal Hotel
  • Ritz-Carlton Montreal Hotel Montreal
  • Ritz-Carlton Montréal Hotel Montreal
  • Ritz-Carlton Montréal Montreal
  • The Ritz Carlton Montréal
  • The Ritz Carlton, Montreal
  • The Ritz-Carlton, Montréal Montreal
  • The Ritz-Carlton, Montréal Aparthotel
  • The Ritz-Carlton, Montréal Aparthotel Montreal

You should know

  • Pool access available from 11:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.