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Volta by Casago

Property class: 3
3-star apartment near Playa del Carmen Main Beach

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Photo gallery for Volta by Casago

A modern hotel lobby with a central pool, indoor plants, and a reception desk.
A modern atrium with a central tree, surrounded by lush greenery and a high ceiling with hanging plants.
A modern hotel lobby with a reception desk, a pool area, and indoor plants.
A modern bedroom with a bed, a sofa, a hammock, and a large window offering a view of greenery.
A modern interior with a large sliding glass door leading to a bedroom with a bed, a sofa, and a dining area with a table and chairs. There are two swings outside the door.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Outdoor Space
  • 24/7 front desk

Explore the area

View in a map
Calle 26 Nte Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Place, Quinta Avenida
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪9 min walk‬
  • Place, Mamitas Beach
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Studio

A modern hotel room with a bed, sofa, coffee table, and a dining area with chairs and a table.

Deluxe Studio

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite

A modern living room with a sofa, a dining table, and a hammock.

Deluxe Studio Suite

  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Playa del Carmen

City center stay.Within a 10-minute walk of this Gonzalo Guerrero apartment, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).
View more Apartments in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Quinta Alegría Shopping Mall - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 9 min walk - 0.5 miles
  • Mamitas Beach - 9 min walk - 0.5 miles
  • Central Square - 10 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Trattoria del Centro - ‬3 min walk
  • ‪Fuego Santo - ‬4 min walk
  • ‪La bella italia - ‬4 min walk
  • ‪Cocinando A La Mexicana - ‬4 min walk
  • ‪Lara & Luca - ‬3 min walk

About this property

Volta by Casago

3-star apartment near Playa del Carmen Main Beach
This apartment offers its guests an outdoor pool, a rooftop terrace, and concierge services. A shuttle from the hotel to the airport (available 24 hours) is available for a fee.

This 3-star Playa del Carmen apartment is smoke free.

  • 1 guestroom or unit
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site
Air-conditioned accommodations at this apartment offer safes and hair dryers. Accommodations at this 3-star apartment have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen apartment provides complimentary wireless Internet access. 60-inch flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans.

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Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 1 bedroom

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 60-inch flat-screen TV with cable channels

Outdoor areas

  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (19 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Iron/ironing board
  • Safe

Location highlights

  • In the city center
  • Near the bay

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Window guards

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Shuttle transfer per adult: USD 200 (roundtrip)
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes window guards in each accommodation.

Property is also known as

Volta by Casago Apartment
Volta by Casago Playa del Carmen
Volta by Casago Apartment Playa del Carmen

Frequently asked questions

How close is Volta by Casago to the airport?

This apartment is 21.5 mi (254-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Volta by Casago?

As of Sep 28, 2026, prices found for a 1-night stay for 2 adults at Volta by Casago on Oct 4, 2026 start from $296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Volta by Casago have an airport shuttle?

This apartment offers a shuttle from the hotel to the airport 24 hours a day, at scheduled times, for a charge of USD 100 per vehicle.

How close is Volta by Casago to the beach?

This apartment is a short 9-minute walk from Playa del Carmen Main Beach and 9-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Volta by Casago offer free breakfast?

This apartment does not offer free breakfast.

Is there a casino at Volta by Casago?

No, there is no casino at this apartment, but Riviera Gran Casino (10-min walk) is nearby.

What time is check-in at Volta by Casago?

Check-in begins at 4:00 PM. A fee applies for early check-in.

Is there free parking at Volta by Casago?

Free parking is not available at this apartment.

Does Volta by Casago have a pool?

This apartment features an outdoor pool.

Does Volta by Casago have a spa?

There are no spa services available at this apartment.

How close is Volta by Casago to downtown Playa del Carmen?

This apartment is 0.3 mi away from Playa del Carmen.

Volta by Casago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

8.8/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cleaniness and well secured..
Stayed 4 nights in Aug 2023
Verified review

6/10 Okay

Liked: Communication
Disliked: Room comfort

Almost good....

Location, building and room we're all great. The area and building do get loud in the evening. Great rooftop pool with hot tub and bar. Room could be cleaner, but the real issue was a lack of water pressure and zero hot water. If you're ok with cold showers, this place is for you!
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I spend 3 nights at this vacation property and I had a wonderful time! Even though it is not a hotel, the condo's employees were very polite and helpful. The host's local contact was wonderful, easy to communicate with, and available if you need anything. I arrived 2 hours before the check-in time, and I was able to wait at the wonderful rooftop area. It is even better than it looks on the pictures! I've got to do some work (there is a work common area), I enjoyed a cocktail at the bar (open from 12-8pm) and relax at the pool/jacuzzi. There is also a decent size gym, for who doesn't like to skip a workout. The apartment was spotless, very modern, fully equipped and quiet. Super clean! There is a big supermarket a few blocks away, the Selecto Super, with a wonderful bakery. I opted to have breakfast at home, but there are many restaurants that serve breakfast in the neighborhood. At night, you can go have dinner at great restaurants, within a short walk from the apartment. I definitely recommended this place, and I'm already planning my next stay.
Stayed 3 nights in Sep 2023

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