The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
4.5-star luxury hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

Outdoor pool
Interior
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Central Square
    ‪9 min walk‬
  • Mamitas Beach
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 1061 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)
  • 968 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Terrace (1 King Bed)

7.0 out of 10
Good
(2 reviews)
  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(13 reviews)
  • 470 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Room, 2 Double Beds, Bay View

  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 1035 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(5 reviews)
  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

Suite with Street View

  • Sleeps 8
  • 2 Twin Sofa Beds, 1 King Bed and 2 Queen Beds

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 2 Queen Bed(s)

Suite with Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Suite with Street View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Room Deluxe

  • Sleeps 2
  • 1 King Bed

Suite with Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

Double Suite Classic

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Central Square. Also, Quinta Alegría Shopping Mall is within half a mile (1 km) and Mamitas Beach is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles
  • Central Square - 9 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Fives Rooftop - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

4.5-star luxury hotel near Quinta Avenida
The Fives Downtown Hotel - Curio Collection by Hilton offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury The Fives Downtown Hotel - Curio Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Playa del Carmen hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

How close is The Fives Downtown Hotel - Curio Collection by Hilton to the airport?

The Fives Downtown Hotel - Curio Collection by Hilton is 21 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does The Fives Downtown Hotel - Curio Collection by Hilton have an airport shuttle?

Airport shuttle services are not available at The Fives Downtown Hotel - Curio Collection by Hilton.

How close is The Fives Downtown Hotel - Curio Collection by Hilton to the beach?

This hotel is a short 3-minute walk from Playa del Carmen Main Beach and 5-minute walk from Playacar Beach. Don't forget your sunscreen!

Does The Fives Downtown Hotel - Curio Collection by Hilton offer free breakfast?

Free breakfast isn’t provided at The Fives Downtown Hotel - Curio Collection by Hilton, but cooked-to-order breakfast is offered for a fee of USD 22 for adults and USD 12 for children. It's available every day from 6:00 AM to 11:30 AM.

Is there a casino at The Fives Downtown Hotel - Curio Collection by Hilton?

No, there is no casino at this hotel, but Riviera Gran Casino (7-min walk) is nearby.

What time is check-in at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at The Fives Downtown Hotel - Curio Collection by Hilton?

Free parking is not available at this hotel. Self parking is available for USD 19 per night, and valet parking for USD 19 per night.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool?

The Fives Downtown Hotel - Curio Collection by Hilton features an outdoor pool.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a restaurant?

Yes, there are 2 restaurants on site.

Does The Fives Downtown Hotel - Curio Collection by Hilton have a spa?

Pamper yourself with a day at Vassa Spa, where you can enjoy sports massages, body scrubs, and mani/pedis.

How close is The Fives Downtown Hotel - Curio Collection by Hilton to downtown Playa del Carmen?

The Fives Downtown Hotel - Curio Collection by Hilton is 0.4 mi away from Playa del Carmen.

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 643 reviews
Rating 8 - Good. 147 out of 643 reviews
Rating 6 - Okay. 46 out of 643 reviews
Rating 4 - Poor. 26 out of 643 reviews
Rating 2 - Terrible. 34 out of 643 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Catalina

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Dated hotel

The hotel is dated. We have a leakage under the toilet. It was reported but never fixed. The room had a stained sofa. Not to mention the hotel was closed by the Mexican authorities. Signs of Clausurado were all over. Although the staff did their best under the circumstances. This is not a 4 start hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey Robert

Traveled with partner
Liked: Amenities
Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!!

Great location!! Excellent valet.. close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

Joyanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Fives Downtown last week and could not have been more pleased or treated better. From our beautiful and spacious two-bedroom suite to the stunning views from the rooftop infinity pool, to the warm service we received from the staff — we loved it all. As a family of five (husband and I and three kids) travelling to Mexico for the first time, we were anxious about whether or not the accommodations and location would suit our family, but they did. The hotel walkability is perfect walkable distance to many attractions and kid-friendly restaurants. Easy and walkable access to the ferry, the ADO Bus and taxis. Cleaning service for our rooms was superb, and Ernesto, the GM/director of operations made sure we had everything we needed, gave us recommendations on activities for the kids, and even helped us locate one of our kid’s missing backpacks that we accidentally left in a cab. He even gave our kiddos some food pellets to feed the turtles in the hotel lobby. Nice touch! We also want to thank Nicole, Adrian and Israel, who warmly greeted and waited on our family each morning for breakfast at the hotel restaurant (Mercatto). We honestly could not have asked for a better stay in Playa Del Carmen. Would highly recommend!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Lionel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 6 nights in Mar 2025

6/10 Okay

samantha

Traveled with family
Disliked: Room comfort

Didnt get what I paid for.

Paid for a 2 queen room, but the room they gave us only had 1 kingsize bed and a pullout couch. The 2 queen bed was the specific reason I booked this hotel, just to be let down and told that the 2 queen be option wasn't available. Loud construction out front so it was hard to sleep in. The hotel is close to 5th ave, and a short walk to the beach.
Stayed 4 nights in Mar 2025

6/10 Okay

The-Vu

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Jerome, Brooklyn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a refresh; the rooms have worn furnishings.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must stay!!

A must stay. Excellent location. Beach is literally a short block away!! Main Street with all restaurants a block away. Rooftop bar is a must. Valet was awesome.
Stayed 2 nights in Feb 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuri in the spa is amazing.

I enjoy staying here. They are pretty good to me.
Stayed 2 nights in Feb 2025

6/10 Okay

Miguel

Liked: Cleanliness
Stayed 3 nights in Feb 2025

6/10 Okay

Jose

Disliked: Property conditions & facilities
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Stayed 9 nights in Dec 2024

6/10 Okay

mark

Liked: Cleanliness
Have stayed here 10 times in the last 3 years keeps getting not as good. Stupid rules at the pool that you have to pay for section we always used as guests. No hot water for 5 out of out seven days. No welcome beverage. Just slipping. Handle broken on closet door. Shower heat kept sliding down so you can’t be under the water. I fixed it with an elastic. Try somewhere else and this is coming from someone that loved this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

dennis, Fort Wayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Bradley, Eagan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near to 5th avenue and lots of great restaurants. Bathroom was a bit dirty upon arrival but otherwise clean. Neighbors below us were quite loud very-early in morning and poor sound absorption.
Stayed 5 nights in Feb 2025

6/10 Okay

mitchell

Disliked: Property conditions & facilities
Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
Stayed 7 nights in Jan 2025

8/10 Good

mark

Elevators don’t work very well very slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great non-resort choice for PDC. We’ll be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karol

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jenn, Cottage Grove

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Spot for Families Near Beach and Shops

We stayed in a two-room suite, which was perfect for our family of four, including two teenagers. The room was spacious, clean, and comfortable, making it a great place to unwind after exploring. The hotel’s location was unbeatable. Being in the downtown area, we could step outside and easily find great restaurants, shops, and entertainment. The beach was just two blocks away, and the main pedestrian strip was only a block from the hotel, which made getting around incredibly convenient. When we went to the rooftop pool, we were surprised by the extra charges for using chairs, so we opted to spend more time at the beach instead. However, this didn’t detract from our overall experience. I’d recommend this hotel to anyone looking for a clean, well-located spot in the heart of the action. It’s a great option for families, though it has a more urban vibe compared to a traditional resort.
Rooftop view
Infinity pool view
Lobby atrium is beautiful
Looking up from the atrium
Stayed 4 nights in Dec 2024

10/10 Excellent

Devon

Stayed 1 night in Dec 2024

10/10 Excellent

Cailey

Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Staff & service, amenities
Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.
Stayed 5 nights in Dec 2024