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All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
Water activities
- Kayaking
- Sailing
- Snorkeling
- Surfing/boogie boarding
- Windsurfing
Land activities
- Bicycling
- Fitness facilities
- Miniature golf
- Soccer
- Tennis
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
- Theme parties
Not included
- Motorized water sports
- Scuba-diving excursions
- Snorkeling excursions
- Surcharge for premium food items
- Surcharge for bottled wine
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite clubs included
- Sailing included
- Surfing/boogie boarding included
- Windsurfing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Laundry/dry cleaning services not included
- Soccer (football) included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Motorized water sports not included
- All available beverages included
- Bicycling included
- Spa/beauty facilities and services not included
- Miniature golf included
- Transportation to offsite activities not included
- Offsite tours not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All food and beverages included
- Surcharge for premium food items
- Surcharge for bottled wine
- Minibar (all beverages included)
- Onsite live performances included
- Theme parties included
- Snorkeling included
Property Features
Sandos Playacar Select Club Adults Only- All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Sandos Playacar Select Club Adults Only- All inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and scuba diving. There are 10 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a health club. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Playa del Carmen property.
- 276 guestrooms or units
- 3 levels
- 3 buildings
- 10 dining venues
- 6 bars or lounges
- 3 coffee shops
- Nightclub
- Bar on the beach
- Bar by the pool
- Deli
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Game room or arcade
- Terrace
- Garden
- Gift shop
- Beauty salon
- Computer for guest use
- ATM
- Onsite shopping
- Bellhop
- Elevator
- Smoking in designated areas
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
-
Airport: Cancun Intl. Airport (CUN) (61.1 km / 38 mi)
-
Property shuttles: Airport shuttle
-
Parking: Free valet parking and self parking
Room Amenities
Sandos Playacar Select Club Adults Only- All inclusive offers 276 accommodations with iPod docking stations and free minibar items. Rooms open to balconies. Plasma televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony
- Stocked minibar (free)
- IPod dock
- In-room dining (24 hours)
- Plasma television
- Satellite channels
- Coffee maker
- Shower
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Sandos Playacar Select Club Adults Only- All inclusive has 10 restaurants on site.
Late night fare is available from 24-hour room service.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a health club, a sauna, and complimentary bicycles.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Water skiing nearby
- Golfing nearby
- Surfing/boogie boarding on site
- Snorkeling nearby
- Parasailing nearby
- Volleyball on site
- Beach volleyball on site
- Archery on site
- Kayaking on site
- Skydiving nearby
- Windsurfing on site
- Yoga classes/instruction on site
- Fitness classes on site
- Sailing on site
- Scuba diving on site
- Golf lessons available nearby
- Personal motorized watercraft on site
Spa Services
Spa del Mar has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 22
- Outdoor treatment areas
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Prenatal massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Thai massage
- Minimum age to access spa is 18
- Reflexology
- Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible concierge desk
- In-room accessibility
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Front desk staff will greet guests on arrival.
Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Check-out
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No cribs (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Minimum guest age is 18
- Debit cards
- Gap period enforced between guest stays 24 hours
Fees
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: MXN 2100 per person (one way)
- Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
- Late check-out is available for a fee (subject to availability, amount varies)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Sandos Beach Resort Adults Only-All Inclusive
- Sandos Playacar Beach Resort Adults Only-All Inclusive
- Sandos Playacar Beach Resort Select Club All Inclusive
- Sandos Playacar Beach Select Club Playa del Carmen
- Sandos Playacar Beach Select Club
- Sandos Playacar Beach Select Club All Inclusive
- Sandos Playacar Beach Resort Spa Adults Only All Inclusive
- Sandos Select Club All Inclusive Adults
- Sandos Playacar Select Club All Inclusive Adults Only
- Sandos Select Club All Inclusive Adults All-inclusive property
- Sandos Playacar Select Club All Inclusive Adults
- Sandos Playacar Beach Resort Spa Adults Only All Inclusive
- Sandos Playacar Beach Resort Select Club All Inclusive
- Sandos Select Inclusive Adults
You should know
- Sandos Playacar Select Club Adults Only- All inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
- Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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