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Hotel Description

4-star beachfront hotel near Mamitas Beach Club

On the beach

A stay at this Downtown hotel places you steps from Mamitas Beach Club and within a 5-minute walk of Quinta Avenida. Also, Mario Villanueva Stadium Madrid is within half a mile (1 km) and Quinta Alegría Shopping Mall is within 2 miles (3 km).

Poolside dining

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this romantic hotel. Enjoy beachfront dining and relax with free beach cabanas and beach umbrellas. Families will appreciate the playground, onsite laundry facilities, and supervised childcare.

In-room dining

The 195 individually decorated guestrooms offer room service and balconies or patios. Free local calls, free bottled water, and ceiling fans are also available.

Mahekal Deal of the day

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$128* Per night/room Oct 29 - Oct 30

Treehouse Palapa

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Treehouse

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Garden View (Palapa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Penthouse King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mahekal Beach Front Resort & Spa ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mahekal Beach Front Resort & Spa

Everyone (15) Couples (3) Family (3)
5 out of 5
I love the layout of this property. It is not your typical resort.

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 26, 2019 by Miguel Montes / Guest Service

Thank you very much, for your comments, hihgly appreciated. Kind regards!

5 out of 5

Posted by on Aug 8, 2019

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Comment from Hotel Management

Oct 3, 2019 by Concierge

Thank you very much for your comments! Kind regards!

4 out of 5
Amazing beach and very clean grounds. Food was very yummy

Posted by on Aug 4, 2019

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Comment from Hotel Management

Aug 4, 2019 by Concierge

Thank you very much for your comments! Kind regards!

5 out of 5
Wonderful property amoungst the craziness of Palaya del Carmen. This is a quiet oasis with great staff, amazing customer service and great rooms. The pools are great, the spa amazing and food options to suit everyone. Dinner at Fuego was a highlight. Thanks to all who made our stay relaxing and very enjoyable.

Posted by on Jul 31, 2019

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Comment from Hotel Management

Jul 31, 2019 by Concierge

We appreciated very much your comments. Kind regards!

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Concierge

thank you for you review. Best regards!

5 out of 5
I could never find my way on your walking paths. I was still lost on the day I left Mahekal. Your map is beautiful but I always had to show it to a grounds worker, point out my destination and ask where to turn and again when another turn was needed. I would like Road Signs along the paths to tell me which way to go.

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Concierge

Thank you for your comments and suggestions, we appreciated and we will passed on to the proper management! Kind regards!

5 out of 5
We love Mahekal for its unique boutique style. The staff treats us like family and the location can’t be beat! We have been going for years and hope to continue coming back to one of our favorite places!

Posted by on Mar 20, 2019

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Comment from Hotel Management

Mar 20, 2019 by Amir Chable - Guest Service

We are glad that you enjoyed your experience with us, we appreciate your words about our hotel, and we are glad that you love our property. We particularly like your comments about the friendliness, cheerfulness and availability of our personnel. We look forward to welcoming you back soon.

5 out of 5
Mahekal Beach Resort was the perfect hotel for a post-holiday/early January get-away! The rooms weren't anything "spectacular", but they were VERY clean, VERY comfortable and just what we needed. The entire resort was lush and beautifully landscaped and maintained. As opposed to being in a "luxury sterile hotel", it was warm welcoming and quaint". A entirely different experience than most people may want, but the perfect experience for us. I would much rather have a staff where every staff member knows your name and remembers you during your entire visit, than a sterile over the top art deco hotel. The food was out of this world. To have a special lobster dinner on the beach available one evening for the guests was truly out of this world. Everyone from the concierge to the bus boy was phenomenal. We are dying to go back again next year and that's saying a lot since my husband and I have traveled quite a bit and we usually only go to one spot one time! Eleven out of Ten stars! 4+ thumbs up!

Posted by on Jan 18, 2019

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Comment from Hotel Management

Jan 19, 2019 by Itze Pérez Social Media & Marketing Manager

Dear Guest, Thank you for choosing Mahekal Beach Resort as host for your vacation and for taking the time to share with us your 5 stars review; we truly appreciate your confidence in choosing us. On behalf of our entire team, we genuinely hope to have the opportunity of welcome you again soon. Regards,

5 out of 5
Great place , great people, the location is top notch.

Posted by on Dec 24, 2018

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Comment from Hotel Management

Dec 24, 2018 by Itze Pérez | Social Media & Marketing Manager

Many thanks!

5 out of 5

Posted by on Dec 16, 2018

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Comment from Hotel Management

Dec 17, 2018 by Itze Pérez | Social Media & Marketing Manager

Many thanks!

About the Mahekal Beach Front Resort & Spa

Location 38 St And The Beach, Playa del Carmen, QROO 77710

Renovations + Closures

This property is closed from April 4 2020 to September 30 2020 (dates subject to change).

The property is closed during April and May.

All-inclusive Details

  • Additional gratuities accepted
  • Gratuities not included
  • Food and beverage restrictions apply
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Airport transfers not included
  • Buffet and à la carte dining
  • Room service not included

Property Features

Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Mahekal Beach Front Resort & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered on select days. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. WiFi is free in public spaces. This beach hotel also offers a spa tub, a fitness center, and a garden. A complete renovation of Mahekal Beach Front Resort & Spa was completed in December 2015. Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 195 guestrooms or units
  • 2 levels
  • 33 buildings
  • 3 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 1982
  • Swim-up bar
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Transport

  • Airport: Cancun Intl. Airport (CUN) (55.4 km / 34.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Mahekal Beach Front Resort & Spa offers 195 air-conditioned accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Bathrooms include showers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception on select days.

Cocina - Overlooking the garden, this diner specializes in Mexican cuisine. Guests can enjoy drinks at the bar.

Las Olas - This beachfront buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Fuego Restaurante y Bar - This beach fine-dining restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open daily.

Agave - This sports bar overlooks the garden. Happy hour is offered. Open daily.

Itzi Pool Bar - This brewpub is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Water skiing nearby
  • Ecotours nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Revive Spa at Mahekal has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Mahekal Beach Front Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

Parties and events are allowed on site

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Christmas Eve (24 December) Gala Dinner per adult: USD 80.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 40.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 40 (from 5 to 12 years old)
  • Resort fee: USD 35 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Fitness center access
  • Sporting facilities or equipment
  • Bicycle storage
  • Internet access
  • In-room safe

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 134 per person (roundtrip)
  • Airport shuttle fee per child: USD 134 (roundtrip), (from 5 to 12 years old)
  • Nearby parking fee: USD 7 per day
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mahekal
  • Mahekal Beach
  • Mahekal Beach Playa del Carmen
  • Mahekal Beach Resort
  • Mahekal Beach Resort Playa del Carmen
  • Mahekal Resort
  • Mahekal Beach Hotel Playa Del Carmen
  • Mahekal Beach Resort Riviera Maya/Playa Del Carmen, Mexico
  • Shangri La Caribe Hotel
  • Shangri La Caribe Playa Del Carmen
  • Mahekal Front & Spa Del Carmen
  • Mahekal Beach Front Resort & Spa Hotel
  • Mahekal Beach Front Resort & Spa Playa del Carmen
  • Mahekal Beach Front Resort & Spa Hotel Playa del Carmen

You should know

  • Mahekal Beach Front Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Mahekal Beach Front Resort & Spa is listed in the 2016 Condé Nast Traveler Top 100 List and the #10 in Mexico, 2019 Travel + Leisure 500.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.