10/10 Excellent
lucy, Plymouth
Traveled with group, Traveled with family
May 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
lucy
Stayed 7 nights in Apr 2025
Aparthotel
La Papaya 15
4.5 star property
4.5-star luxury aparthotel near Quinta Avenida
Choose dates to view prices
Photo gallery for La Papaya 15
Reviews
1010 out of 10
Exceptional
Apart-hotel
2 bedrooms2 bathroomsSleeps 5
Popular amenities
- Pool
- Kitchen
- Parking included
- Free WiFi
- Air conditioning
- Laundry
Explore the area
Calle 6 Nte Centro, Playa del Carmen, QROO, 77710
- Central SquarePlace, Central Square3 min walk
- Quinta AvenidaPlace, Quinta Avenida6 min walk
- Playa del Carmen Main BeachPlace, Playa del Carmen Main Beach8 min walk
- Cozumel, Quintana Roo (CZM-Cozumel Intl.)Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
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About the neighborhood
Playa del Carmen
Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen aparthotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mercado Playa del Carmen and Central Square are also within half a mile (1 km).
What's nearby
- Central Square - 3 min walk - 0.2 miles
- Quinta Avenida - 6 min walk - 0.4 miles
- Playa del Carmen Main Beach - 8 min walk - 0.5 miles
- Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles
- Playacar Beach - 11 min walk - 0.6 miles
Getting around
- Cancun Intl. Airport (CUN) - 50 min drive
Restaurants
- El Fogón Fiesta Jarocha - 2 min walk
- Club SociaL - 1 min walk
- Osteria De Roma - 1 min walk
- Café Andrade - 3 min walk
- 3XL Burger - 2 min walk
About this property
La Papaya 15
4.5-star luxury aparthotel near Quinta Avenida
This aparthotel offers its guests an outdoor pool, tour/ticket assistance, and a garden. You can unwind with a drink at one of the 20 beach bars. The luxury aparthotel also features a picnic area, concierge services, and laundry facilities. The front desk is open around the clock. Self parking is free.
Smoking is allowed in designated areas at this 4.5-star Playa del Carmen aparthotel.
- 1 guestroom or unit
- 20 bars on the beach
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Storage area for luggage
- Tour and ticket information
- Concierge
- Garden
- Outdoor picnic space
- Elevator
- Smoking in designated areas
Air-conditioned accommodations at this aparthotel offer complimentary bottled water and coffee/tea makers. Accommodations are furnished with dining tables and kitchen islands. Pillowtop beds feature premium bedding. 42-inch Smart televisions come with cable channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages and irons/ironing boards can be requested. Housekeeping is provided on request.
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Property amenities
Beach
- Sandy beach nearby
- Beach club (surcharge)
Pool/Spa
- In-room massages
- Outdoor pool
Internet
- Available in the apartment: Free WiFi
Parking and transportation
- Free secured, covered self parking on site
Kitchen
- Blender
- Cleaning supplies
- Coffee grinder
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Freezer
- Full-sized refrigerator/freezer
- Ice maker
- Kitchen island
- Microwave
- Paper towels
- Stovetop
- Toaster
- Toaster oven
Dining
- 20 beach bars
- Dining table
Bedrooms
- 2 bedrooms
- Pillowtop mattress
- Premium bedding
Bathroom
- 2 private bathrooms
- Hair dryer
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Toothbrush and toothpaste (on request)
- Towels provided
Living spaces
- Dining table
Entertainment
- 42-inch smart TV with cable channels
- Netflix
- Streaming services
Outdoor areas
- Fenced yard
- Garden
- Outdoor furniture
- Picnic area
Laundry
- Dry cleaning/laundry service
- Laundry facilities
Work spaces
- Desk chair
- Laptop workspace
Comfort
- Air conditioning
- Ceiling fan
- Fan
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator (48 inch wide door)
- Front entrance ramp
- Lever door handles
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk (36 inches high)
- Designated smoking areas
Services and conveniences
- 24-hour front desk
- Concierge services
- Free bottled water
- Guidebooks
- Housekeeping (on request) (for a fee)
- Iron/ironing board on request
- Local maps
- Luggage storage
- Meal delivery service
- Restaurant dining guides
- Tour and ticket assistance
Things to do
- Snorkeling nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
- Cleaning products are eco-friendly
- Garden
- Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
- Pets and service animals are not allowed at this aparthotel
Children and extra beds
- Children are welcome.
Smoking
Smoking allowed: in designated areas
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cleaning fee: USD 70 per accommodation, per week
- Utility fee: USD 10 per accommodation, per night
- Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
- Bicycle storage
- Concierge service
- In-room bottled water
- Pool access
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in fee: USD 40 (subject to availability)
- Late check-in fee: USD 40 for check-in between 9:00 PM and 9:00 AM
- Late check-out fee: USD 40 (subject to availability)
- Housekeeping fee: USD 1200 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.
We should mention
- Pets and service animals are not allowed on site.
Property is also known as
La Papaya 15 Aparthotel
La Papaya 15 Playa del Carmen
La Papaya 15 Aparthotel Playa del Carmen
Frequently asked questions
How close is La Papaya 15 to the airport?
This aparthotel is 21.4 mi (276-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.
Does La Papaya 15 have an airport shuttle?
Airport shuttle services are not available at this aparthotel.
How close is La Papaya 15 to the beach?
This aparthotel is a short 10-minute walk from Playa del Carmen Main Beach and 12-minute walk from Playacar Beach. Don't forget your sunscreen!
Does La Papaya 15 offer free breakfast?
This aparthotel does not offer free breakfast.
Is there a casino at La Papaya 15?
No, there is no casino at this aparthotel, but Riviera Gran Casino (6-min walk) is nearby.
What time is check-in at La Papaya 15?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in costs USD 40 (subject to availability).
Is there free parking at La Papaya 15?
This aparthotel offers free self parking.
Does La Papaya 15 have a pool?
This aparthotel features an outdoor pool.
Does La Papaya 15 have a spa?
There are no spa services available at this aparthotel.
How close is La Papaya 15 to downtown Playa del Carmen?
This aparthotel is 0.3 mi away from Playa del Carmen.
La Papaya 15 Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities