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Hacienda Real del Caribe

3.5 star property
3.5-star hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Hacienda Real del Caribe

Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk
Lobby
Standard superior queen | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard double queen

Premium bedding, minibar, in-room safe, desk

Standard double queen

8.8 out of 10
Excellent
(50 reviews)
  • 65 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard superior queen

Premium bedding, minibar, in-room safe, desk

Standard superior queen

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

Superior Queen

  • Sleeps 2

Double Queen

  • Sleeps 4

Junior Suite

  • Sleeps 4

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Exterior

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About the neighborhood

Playa del Carmen

City center stay.You'll be steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach with a stay at this Downtown Playa del Carmen hotel. Mamitas Beach and Playa del Carmen Maritime Terminal are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪El Árbol de la Diez - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Ipanemas Steak House - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk

About this property

Hacienda Real del Caribe

3.5-star hotel near Quinta Avenida
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hacienda Real del Caribe.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 58 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda Real del Caribe offers 58 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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Hotel Hacienda Del Caribe
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  • Free WiFi
  • Restaurant
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Mar 27 - Mar 28
Total with taxes and fees
Hotel Hacienda Del Caribe

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Real del Caribe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Real Caribe
Hacienda Real Caribe Hotel
Hacienda Real Caribe Hotel Playa del Carmen
Hacienda Real Caribe Playa del Carmen
Hacienda Real Caribe l Carmen
Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Playa del Carmen
Hacienda Real del Caribe Hotel Playa del Carmen

Frequently asked questions

How close is Hacienda Real del Caribe to the airport?

Hacienda Real del Caribe is 21.9 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hacienda Real del Caribe?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Hacienda Real del Caribe on Mar 24, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Real del Caribe have an airport shuttle?

Hacienda Real del Caribe offers an airport shuttle 24 hours a day, on request, for a charge of USD 85 per vehicle, one-way.

How close is Hacienda Real del Caribe to the beach?

This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 10-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Hacienda Real del Caribe offer free breakfast?

Free breakfast isn’t provided at Hacienda Real del Caribe, but continental breakfast is offered for a fee of USD 10 for adults and USD 8 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Hacienda Real del Caribe?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min walk) is nearby.

What time is check-in at Hacienda Real del Caribe?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in costs USD 20 (subject to availability).

Is there free parking at Hacienda Real del Caribe?

Free parking is not available at this hotel.

Does Hacienda Real del Caribe have a pool?

Hacienda Real del Caribe features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hacienda Real del Caribe have a restaurant?

Hacienda Real del Caribe is home to MAGNOLIAS, which features American cuisine, happy hour, and brunch.

Does Hacienda Real del Caribe have a spa?

There are no spa services available at this hotel.

How close is Hacienda Real del Caribe to downtown Playa del Carmen?

Hacienda Real del Caribe is 0.2 mi away from Playa del Carmen.

Hacienda Real del Caribe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

James

Stayed 2 nights in Dec 2025

10/10 Excellent

Oscar

Stayed 2 nights in Dec 2025

10/10 Excellent

GUADALUPE, EAST WENATCHEE

Stayed 1 night in Nov 2025

4/10 Poor

Leticia

Stayed 1 night in Nov 2025

8/10 Good

Bharat Bhushan

Traveled with family
This is next to main shopping area we love it and safe place
Stayed 2 nights in Nov 2025

10/10 Excellent

Jade

Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room with air conditionning Good breakfast Great area for entertainment Taxi service to airport Clean swimming pool
Stayed 2 nights in Nov 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
We were charged for three people in the room and had only two of us I’m still waiting for a refund!!!!
Stayed 10 nights in Nov 2025

8/10 Good

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning wasn't good all
Stayed 6 nights in Nov 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, ac was affective. Good breakfast option. Walkable location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alberto

Stayed 6 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

4/10 Poor

Luis Fernando

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Habitaciones nada aisladas del sonido del exterior

Habitaciones nada aisladas del sonido del exterior. Mucho ruido de los bares de enseguida. Las habitaciones les falta mantenimiento. La ubicación es genial, a un lado de la 5ta avenida, sin embargo por esta razón hay demasiado ruido.
Stayed 2 nights in Sep 2025

10/10 Excellent

David, New Tripoli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful, 1 block from 5th avenue. They have parking which was great
Stayed 1 night in Sep 2025

10/10 Excellent

hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time in this hotel we like so much Close to everything including beach restaurants and buses
Stayed 7 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and really convenient location for shopping, eating and pick up location. 10/10 would stay again
Stayed 8 nights in Aug 2025

10/10 Excellent

Edsel Ohtokani

Stayed 1 night in Aug 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was nice!
Stayed 6 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana S

Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay there again. Convenient location.
Stayed 1 night in Mar 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and conveniently located.
Stayed 5 nights in Mar 2025