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Hacienda Real del Caribe

3.5 star property
3.5-star hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for Hacienda Real del Caribe

Outdoor pool
Front of property
Premium bedding, minibar, in-room safe, desk
Standard superior queen | View from room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle 10 entre 5a y 12, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪1 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard double queen

Premium bedding, minibar, in-room safe, desk

Standard double queen

8.8 out of 10
Excellent
(47 reviews)
  • 65 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard superior queen

Premium bedding, minibar, in-room safe, desk

Standard superior queen

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room selected at Check-in

Premium bedding, minibar, in-room safe, desk

Room selected at Check-in

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed OR 2 Double Beds

Superior Standard Queen

  • Sleeps 2

Run of House-Non-Smoking

  • Sleeps 4

Standard Double Or Twin Room

  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 430 sq ft
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 269 sq ft
  • Sleeps 2

View all photos for Room Superior with Bathtub

Premium bedding, minibar, in-room safe, desk

Room Superior with Bathtub

  • 462 sq ft
  • Sleeps 4

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About the neighborhood

Playa del Carmen

City center stay.You'll be steps from Quinta Avenida and within a 10-minute walk of Playa del Carmen Main Beach with a stay at this Downtown Playa del Carmen hotel. Mamitas Beach and Playa del Carmen Maritime Terminal are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 3 min walk - 0.2 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Chancla - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Mirai! - ‬1 min walk
  • ‪Mr. Kiwi - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk

About this property

Hacienda Real del Caribe

3.5-star hotel near Quinta Avenida
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at Hacienda Real del Caribe.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 58 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hacienda Real del Caribe offers 58 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: USD 10 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Real del Caribe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
  • Airport shuttle fee: USD 85 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 25 (one-way), (from 1 to 7 years old)
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Real Caribe
Hacienda Real Caribe Hotel
Hacienda Real Caribe Hotel Playa del Carmen
Hacienda Real Caribe Playa del Carmen
Hacienda Real Caribe l Carmen
Hacienda Real del Caribe Hotel
Hacienda Real del Caribe Playa del Carmen
Hacienda Real del Caribe Hotel Playa del Carmen

Frequently asked questions

How close is Hacienda Real del Caribe to the airport?

Hacienda Real del Caribe is 21.9 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hacienda Real del Caribe?

As of Dec 12, 2025, prices found for a 1-night stay for 2 adults at Hacienda Real del Caribe on Dec 29, 2025 start from $75.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hacienda Real del Caribe have an airport shuttle?

Hacienda Real del Caribe offers an airport shuttle 24 hours a day, on request, for a charge of USD 85 per vehicle, one-way.

How close is Hacienda Real del Caribe to the beach?

This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 10-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Hacienda Real del Caribe offer free breakfast?

Free breakfast isn’t provided at Hacienda Real del Caribe, but continental breakfast is offered for a fee of USD 10 for adults and USD 8 for children. It's available every day from 8:00 AM to 11:30 AM.

Is there a casino at Hacienda Real del Caribe?

No, there is no casino at this hotel, but Riviera Gran Casino (2-min walk) is nearby.

What time is check-in at Hacienda Real del Caribe?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Early check-in costs USD 20 (subject to availability).

Is there free parking at Hacienda Real del Caribe?

Free parking is not available at this hotel.

Does Hacienda Real del Caribe have a pool?

Hacienda Real del Caribe features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Hacienda Real del Caribe have a restaurant?

Hacienda Real del Caribe is home to MAGNOLIAS, which features American cuisine, happy hour, and brunch.

Does Hacienda Real del Caribe have a spa?

There are no spa services available at this hotel.

How close is Hacienda Real del Caribe to downtown Playa del Carmen?

Hacienda Real del Caribe is 0.2 mi away from Playa del Carmen.