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Grey Street Hotel

3.5 star property
3.5-star spa hotel near Castle Keep

Choose dates to view prices

Photo gallery for Grey Street Hotel

Exterior
Full breakfast on weekends (GBP 15 per person)
Lobby sitting area
Couples treatment rooms, body treatments, hot stone massages
Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Chinatown
    ‪7 min walk‬
  • Place, St. James' Park
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(53 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

9.2 out of 10
Wonderful
(23 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Bathroom | Designer toiletries, hair dryer, towels, soap

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

City center stay.Within a 10-minute walk of this Newcastle City Center hotel, you'll find Castle Keep and Tyne Bridge. Chinatown and Quayside are also within half a mile (1 km).

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.2 miles
  • Castle Keep - 3 min walk - 0.2 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • Chinatown - 7 min walk - 0.4 miles
  • St. James' Park - 9 min walk - 0.5 miles

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk
  • ‪Café Mercy - ‬1 min walk
  • ‪Revolución de Cuba - ‬2 min walk

About this property

Grey Street Hotel

3.5-star spa hotel near Castle Keep
Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Similar properties

Exterior
Maldron Hotel Newcastle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 1,055 reviews
$89 nightly
The price is $107
Jan 4 - Jan 5, 2026
Total with taxes and fees
Maldron Hotel Newcastle

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Grey Street Hotel to the airport?

Grey Street Hotel is 7.3 mi (14-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Grey Street Hotel have an airport shuttle?

Airport shuttle services are not available at Grey Street Hotel.

How close is Grey Street Hotel to the beach?

This hotel is 8.7 mi (12-min drive) from Longsands Beach and 11.4 mi (26-min drive) from Whitburn Sands. Don't forget your sunscreen!

Does Grey Street Hotel offer free breakfast?

Free breakfast isn’t provided at Grey Street Hotel, but full breakfast is offered for a fee of GBP 15 for adults and GBP 7.5 for children.

Is there a casino at Grey Street Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (7-min walk) is nearby.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grey Street Hotel?

Free parking is not available at this hotel.

Does Grey Street Hotel have a pool?

Grey Street Hotel does not have a pool.

Does Grey Street Hotel have a spa?

This hotel has a spa, which features massages, body treatments, and body scrubs.

How close is Grey Street Hotel to downtown Newcastle-upon-Tyne?

Grey Street Hotel is 0.1 mi away from Newcastle-upon-Tyne.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 634 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Grey St hotel, friendly helpful staff, very clean throughtout. Excellent location for restaurants, bars, shopping and places of interest in Newcastle.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Our room was well appointed; the hotel was located to everything we needed/wanted! the ladies in the breakfast room were superb; the gals in reception could have been a bit more welcoming/congenial.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sean

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location, walkable to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well located for easy access across the city. Will go again.
Stayed 3 nights in Sep 2025

8/10 Good

Kathryn, York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located hotel which was excellent value. Rooms and bathrooms quite small but amazing for the price. Would be better with just a large shower than shower over bath. Very comfortable beds and pillows. Staff friendly and helpful, especially the room cleaning lady. Interesting old building. Would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% Recommend

Excellent good value hotel with great friendly staff in the centre of Newcastle.
Stayed 1 night in Sep 2025

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grey Street Hotel has a welcoming vibe. Friendly and efficient staff for example Alex on Reception and Toni in the Breakfast room. The rooms were spotless with the most comfiest bed ever in a hotel that I have stayed in. The breakfast choice was amazing and hot stuff well cooked and delicious. Will definitely be back again.
Stayed 5 nights in Sep 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely room but cold and no instructions how to work the heating Breakfast was great
Stayed 1 night in Sep 2025

6/10 Okay

Shaun

Disliked: Property conditions & facilities
Bedside lamp not working , only one bath towel provided for 1 people. I have used this hotel many times but it seems it’s going downhill as it’s looking tired now.
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it. Its in my home town
Stayed 12 nights in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight as I was going to theatre. Hotel is in a great location in centre of town, and only a 5 minute walk to the Theatre Royal. Very clean and spacious room with en suite containing both a bath and shower. Well equipped room containing safe and fridge as well as usual tv etc. Good quality (Ringtons) tea selection on refreshment tray which included breakfast tea as well as earl grey, peppermint, lemon, etc alongside Ringtons biscuits, hot chocolate and coffee. Great nights sleep on a really comfortable bed, and breakfast was good quality, with plenty of choice. Would certainly use this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newcastle luther van

Love this hotel 🏨 central near train station staff are great
Stayed 1 night in Sep 2025

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

sue

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value for money
Stayed 2 nights in Sep 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly staff. Would especially recommend the breakfast, which is great value and delicious!
Stayed 1 night in Sep 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Stayed 1 night in Aug 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities
Everything was fine except the air conditioning did not appear to be working
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice but would benefit from a refurb

A lovely distinctive and characterful hotel. Great staff, superb location in the heart of the action. On the downside, the WiFi didn’t work in our room. And the shower door didn’t close so soaked the bathroom floor every time. Just needs a bit of a refresh I think.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms breakfast was really good & staff were lovely
Stayed 2 nights in Sep 2025

8/10 Good

Sandra

Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025