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Grey Street Hotel

3.5 star property
3.5-star eco-certified hotel near Castle Keep

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Photo gallery for Grey Street Hotel

Exterior
Lobby sitting area
Junior Suite | Premium bedding, in-room safe, individually decorated, desk
Couples treatment rooms, body treatments, hot stone massages
Daily full breakfast (GBP 15 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Room service
  • Spa
  • Bar
  • 24/7 front desk

Explore the area

View in a map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Castle Keep
    ‪3 min walk‬
  • St. James' Park
    ‪9 min walk‬
  • Quayside
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.8 out of 10
Excellent
(14 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(43 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Newcastle-upon-Tyne

City center stay.Within a 10-minute walk of this Newcastle City Center hotel, you'll find Castle Keep and Tyne Bridge. Chinatown and Quayside are also within half a mile (1 km).

What's nearby

  • Castle Keep - 3 min walk - 0.2 miles
  • Chinatown - 7 min walk - 0.4 miles
  • St. James' Park - 9 min walk - 0.5 miles
  • Quayside - 10 min walk - 0.6 miles
  • Gateshead Millennium Bridge - 12 min walk - 0.7 miles

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 14 min drive

Restaurants

  • ‪Alvinos Bar - ‬3 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Flares - ‬1 min walk
  • ‪Barluga - ‬1 min walk
  • ‪Café Mercy - ‬1 min walk

About this property

Grey Street Hotel

3.5-star eco-certified hotel near Castle Keep
Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

How close is Grey Street Hotel to the airport?

Grey Street Hotel is 7.3 mi (14-min drive) away from the Newcastle Intl. Airport (NCL) airport, the closest popular airport to the property.

Does Grey Street Hotel have an airport shuttle?

Airport shuttle services are not available at Grey Street Hotel.

How close is Grey Street Hotel to the beach?

This hotel is 8.7 mi (12-min drive) from Longsands Beach and 9.6 mi (20-min drive) from The Haven. Don't forget your sunscreen!

Does Grey Street Hotel offer free breakfast?

Free breakfast isn’t provided at Grey Street Hotel, but full breakfast is offered for a fee of GBP 15 for adults and GBP 7.5 for children.

Is there a casino at Grey Street Hotel?

No, there is no casino at this hotel, but Genting Casino Newcastle (7-min walk) is nearby.

What time is check-in at Grey Street Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grey Street Hotel?

Free parking is not available at this hotel.

Does Grey Street Hotel have a pool?

Grey Street Hotel does not have a pool.

Does Grey Street Hotel have a spa?

This hotel has a spa, which features massages, body treatments, and body scrubs.

How close is Grey Street Hotel to downtown Newcastle-upon-Tyne?

Grey Street Hotel is 0.1 mi away from Newcastle-upon-Tyne.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 78 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, within walking distance to everything.
Stayed 2 nights in May 2025

8/10 Good

Clare

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value centrally located hotel. Close to restaurants, shops and there is a nearby car park which isn't expensive.
Stayed 1 night in May 2025

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service
Be careful with the car park on grey street, not clear and you will get a ticket. Also a shame the hotel bar was closed.
Stayed 2 nights in May 2025

2/10 Terrible

David

Traveled with group
Nightmare
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Booked with grey street as an upgrade to our usual hotel. We were not disappointed, in fact this will be our go to from now on, breakfast was absolutely delicious compliments to the chef, fresh pastries and poached eggs to perfection. Cleanliness of the room was superb. Everything was catered for including my request for a room with a bath and boy did they deliver. We will be back for sure.
Stayed 2 nights in May 2025

6/10 Okay

Inushi

Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel, staff extremely friendly and helpful. Central for shops, bars and restaurants. If you have mobility problems be aware that Grey St is hilly. I stayed in room 19 which meant stairs so again if you have mobility issues request another room. Saying all that I'd definitely stay again
Stayed 1 night in May 2025

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for central Newcastle.
Stayed 1 night in May 2025

10/10 Excellent

Phillipa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Central to everything we needed and very comfortable
Stayed 1 night in May 2025

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Georgian

The Georgian building is Grade II listed, formerly a bank. It's one of many lovely buildings in Newcastle. Our room was comfortable though a little akwardly arranged. The lighting was not very illuminating. The added bare exposed medival-style beams were a strange incongruity. The staff were fantastic. Great location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ellie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service, lovely breakfast although coffee was a bit bitter.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being in a busy area and us having a room on the first floor, noise was not as issue at night. The bed was really comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The layout of the room wasn’t great. Toilet upstairs and bedroom downstairs
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stanley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location and standard of service.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Stayed 1 night in Apr 2025

10/10 Excellent

Rich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Stayed 2 nights in Apr 2025

10/10 Excellent

Justine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property were so friendly and helpful, two girls iin particular on the front desk( Alisha and Becky) were absolutely lovely with my young daughter and we will definitely be returning to this lovely hotel!
Stayed 2 nights in Apr 2025