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4.8 out of 5

"Checked in at 9 am, and they were able to get us a room that early - and even had a great treasure hunt game for the kids when we checked in. " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

4-star eco-friendly hotel near Southbank Centre Book Market

In entertainment district

With a stay at this London City Centre hotel, you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Jubilee Gardens and The Vaults are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Free Internet, plasma TVs

The 399 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Plasma TVs come with satellite channels, and other amenities include minibars and Egyptian cotton sheets.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$147* Per night/room Jul 5 - Jul 6

Executive Studio (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Park Plaza County Hall London ratings based on 12 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (4) Couples (1) Family (3)
5 out of 5
Checked in at 9 am, and they were able to get us a room that early - and even had a great treasure hunt game for the kids when we checked in.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Lucy

Thanks for sharing your review with us. We are delighted you and your family had a great stay with us. We love to make our smaller guests feel welcome so it is great to hear they loved the treasure hunt. We look forward to welcoming you back soon! Warm regards, Lucy

5 out of 5
Great location, a short walk from many London landmarks—London Eye, Parliament, Big Ben, Westminster Abby, Buckingham Palace, Imperial War Museum, Globe Theater. Great breakfast buffet and nice, convenient grocery store nearby. Walking distance from Waterloo Station.

Posted by , from Virginia on Jan 6, 2020

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Comment from Hotel Management

Jan 8, 2020 by Lucy

It is great to see you enjoyed your stay, Todd. We hope that we can welcome you back on your next trip to London. Warm regards, Lucy

5 out of 5
Loved everything at the park plaza county hall, staff was very accommodating, also got ungraded to a bigger room cause it was a long stay. Nothing was bad had no complaints

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 20, 2019 by Lucy

Thank you for your lovely feedback. It is such a delight to see that you enjoyed your stay and the upgraded room! We hope that we can welcome you back on your next visit to London. Warm regards, Lucy

5 out of 5
We had wonderful customer service. The staff was fabulous. We arrived from the states extremely tired and they let us check in over an hour early so we could rest. Any issues that we had were taken care of quickly and efficiently. Thank you County Hall Staff!!

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Carla Lo Giudice - Guest Relation Manager

Dear Guest, Thank you very much for your comment. We are glad your stay with us was memorable. We hope to see you again any time soon. Warm Regards, Carla Lo Giudice Guest Relation Manager

5 out of 5
everyone was so nice and helpful. excellent service.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Carla Lo Giudice - Guest Relation Manager

Dear Jerri, Thank you for choosing us as your preferred accommodation in London. We are glad you enjoyed your stay with us. We would love to have the pleasure to have you again as our guest. Kind Regards Carla Lo Giudice Guest relation Manager

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by Getter Leemet, Asst. Front Of House Manager

Dear Guest, Thank you for your feedback. We hope to welcome you back in the near future. Kind regards, Getter Leemet Asst. Front Of House Manager

4 out of 5
Pros: accesibility to place of interest
Cons: bad experience with accomodation or taxis to airport
Location: very convenience for all transportation
it is quite pleasant. thought the room is little small for three person

Posted by on May 18, 2018

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Comment from Hotel Management

May 19, 2018 by Getter Leemet, Guest Relations Manager

Dear Guest, Thank your for your feedback. We are glad to read that you have enjoyed your stay with us and look forward to welcome you back the next time you are in the area. Kind regards, Getter Leemet Guest Relations Manager

5 out of 5
We were very pleased with our stay in Park Plaza County Hall. We booked an executive studio and our room had a great view of the Shard and Waterloo station (my one year old loved loved loved watching the trains). The hotel is also within walking distance of some tourist spots (ie Parliament, Big Ben, Westminster Abbey) and actually the London Eye is almost right next to it. We love our room because it was big and very clean. Housekeeping made their rounds everyday and cleaned our room. Initially, our reservation did not come with breakfast buffet but front desk offered it to us and let me tell you we are glad we decided to have it included. They offered large selection of breakfast items and the food was delish (with the exception of the scrambled eggs, taste like custard to me). All in all, very pleased and we are very very very sure to come back to this hotel next year when we come back to London.

Posted by , from Daly City on Feb 24, 2018

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Comment from Hotel Management

Feb 24, 2018 by Alba Rey

Dear Michelle, Thank you for your positive feedback! We are glad to see you enjoyed your time with us and that we recovered your stay in London! We are happy to read the room met your expectations and that you found the location convenient for your visit to the city. We hope to see you back soon! Kind regards, Alba Rey Guest Relations Manager

5 out of 5

Welcome to London!

Pros: Close restaurants, Free Internet, Quiet, close underground station
I would recommend The Park Plaza County Hall to everyone! From arrival to departure our every need was met and with a smile on their faces. It was the first time my sister had traveled outside of the US and was very impressed with the room as she had heard rooms tend to be small. This was not the case at all. A modern room with a comfortable bed is a bonus after exploring all day. Minutes away from The Eye, BIg Ben and Westminster. We even walked to Buckingham Palace. Also, for you Starbucks lovers there is one about a 2 minute walk away.

Posted by , from Indiana, USA on Oct 19, 2012

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5 out of 5

Great location, nice rooms

Pros: good location
We have stayed at this hotel several times. The location is wonderful, away from the crowds, but near the Westminster Bridge. It is on the edge of the "business district". The deluxe room is very nice. It has a small bedroom, hall, and sitting room. The bathroom is very modern with sliding frosted glass doors. All the rooms offer a small kitchenette with coffee making supplies. The restaurant and bar were pricey, but good. I would not recommend the standard room. Compared to the average hotel prices in London, this is excellent.

Posted by , from South Orange County, CA on Feb 7, 2011

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About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Renovations + Closures

This property is closed from 27 March 2020 to 4 July 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Park Plaza County Hall London offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2356 square feet (219 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza County Hall London. For a fee, parking is available. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: London (LHR-Heathrow) (29.2 km / 18.2 mi)
  • Train station: London Waterloo Station (0.7 km / 0.5 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Atrio Restaurant and Bar - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place a credit card pre-authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 per person (approximately)
  • Valet parking fee: GBP 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Tourism Program

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.