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4.7 out of 5

"Checked in at 9 am, and they were able to get us a room that early - and even had a great treasure hunt game for the kids when we checked in. " More

By a verified traveler on Mon 20 Jan 2020

Hotel Description

4-star eco-friendly hotel near Southbank Centre Book Market

In entertainment district

With a stay at this London City Centre hotel, you'll be steps from Southbank Centre Book Market and Florence Nightingale Museum. Jubilee Gardens and The Vaults are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, a 24-hour fitness center, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and concierge services and free newspapers are also provided.

Free Internet, plasma TVs

The 399 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. Plasma TVs come with satellite channels, and other amenities include minibars and Egyptian cotton sheets.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$187* Per night/room May 17 - May 18

Executive Studio (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Superior Room (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite (London Eye View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Studio, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Park Plaza County Hall London ratings based on 7 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Plaza County Hall London

Everyone (3) Couples (1) Family (3)
5 out of 5
Checked in at 9 am, and they were able to get us a room that early - and even had a great treasure hunt game for the kids when we checked in.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Lucy

Thanks for sharing your review with us. We are delighted you and your family had a great stay with us. We love to make our smaller guests feel welcome so it is great to hear they loved the treasure hunt. We look forward to welcoming you back soon! Warm regards, Lucy

5 out of 5
Great location, a short walk from many London landmarks—London Eye, Parliament, Big Ben, Westminster Abby, Buckingham Palace, Imperial War Museum, Globe Theater. Great breakfast buffet and nice, convenient grocery store nearby. Walking distance from Waterloo Station.

Posted by , from Virginia on Jan 6, 2020

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Comment from Hotel Management

Jan 8, 2020 by Lucy

It is great to see you enjoyed your stay, Todd. We hope that we can welcome you back on your next trip to London. Warm regards, Lucy

5 out of 5
Loved everything at the park plaza county hall, staff was very accommodating, also got ungraded to a bigger room cause it was a long stay. Nothing was bad had no complaints

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 20, 2019 by Lucy

Thank you for your lovely feedback. It is such a delight to see that you enjoyed your stay and the upgraded room! We hope that we can welcome you back on your next visit to London. Warm regards, Lucy

5 out of 5
We had wonderful customer service. The staff was fabulous. We arrived from the states extremely tired and they let us check in over an hour early so we could rest. Any issues that we had were taken care of quickly and efficiently. Thank you County Hall Staff!!

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 6, 2019 by Carla Lo Giudice - Guest Relation Manager

Dear Guest, Thank you very much for your comment. We are glad your stay with us was memorable. We hope to see you again any time soon. Warm Regards, Carla Lo Giudice Guest Relation Manager

5 out of 5
everyone was so nice and helpful. excellent service.

Posted by on Sep 19, 2019

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Comment from Hotel Management

Sep 19, 2019 by Carla Lo Giudice - Guest Relation Manager

Dear Jerri, Thank you for choosing us as your preferred accommodation in London. We are glad you enjoyed your stay with us. We would love to have the pleasure to have you again as our guest. Kind Regards Carla Lo Giudice Guest relation Manager

4 out of 5

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by Getter Leemet, Asst. Front Of House Manager

Dear Guest, Thank you for your feedback. We hope to welcome you back in the near future. Kind regards, Getter Leemet Asst. Front Of House Manager

4 out of 5
Pros: accesibility to place of interest
Cons: bad experience with accomodation or taxis to airport
Location: very convenience for all transportation
it is quite pleasant. thought the room is little small for three person

Posted by on May 18, 2018

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Comment from Hotel Management

May 19, 2018 by Getter Leemet, Guest Relations Manager

Dear Guest, Thank your for your feedback. We are glad to read that you have enjoyed your stay with us and look forward to welcome you back the next time you are in the area. Kind regards, Getter Leemet Guest Relations Manager

About the Park Plaza County Hall London

Location 1 Addington Street, London, England SE1 7RY

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge

Property Features

Park Plaza County Hall London offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2356 square feet (219 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the eco-friendly Park Plaza County Hall London. This 4-star London hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • 2356 sq ft of conference space
  • 219 sq m of conference space
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Heathrow Airport (LHR) (29.2 km / 18.2 mi)
  • Train station: London (QQW-Waterloo Train Station) (0.6 km / 0.4 mi)
  • Metro station: Waterloo Underground Station (0.4 km / 0.2 mi)

Room Amenities

Park Plaza County Hall London offers 399 air-conditioned accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Movies for purchase
  • Egyptian cotton linens
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Atrio Restaurant and Bar - This restaurant specializes in Italian cuisine and serves breakfast and dinner. A children's menu is available.

Atrio Restaurant and Bar - This bar specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Aurora Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 per person (approximately)
  • Nearby parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Plaza County Hall London
  • Park Plaza Hall
  • Park Plaza Hall Hotel
  • Park Plaza Hall Hotel London County
  • Park Plaza London County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel London
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall Hotel
  • Park Plaza County Hall
  • Park Plaza County Hall London England
  • Park Plaza County Hall London Hotel
  • Park Plaza County Hall London London
  • Park Plaza County Hall London Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.